thank heavens that the FBI have finally shut this company down, I wasted AU$1700 on a piece of paper that all of the police in Australia told me was a scam, and now the FBI agrees. Dodgy company, dod... See more
MyChargeBack
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See what reviewers are saying
Customer service and case manager are great. Still awaiting outcome after 6 months of investigation. I am wondering why I have seen no reviews where customers have reclaimed all or part of the mone... See more
Company replied
After losing my life savings which was $70,000 worth of VeChain from my Atomic Desktop wallet to a scammer posing as a fake Geek Squad agent, I reached out to MyChargeBack. After lying to me and convi... See more
The only honest crypto scam recovery firm I found who was legit and which I came to trust after several calls and several days. I carried out due diligence. Their parent company is Cactil LLC. Directo... See more
Company details
Written by the company
MyChargeBack firmly believes that an open, free platform allowing consumers to share their experiences with service providers is a vital asset for any business. For us, it provides access to feedback that we might otherwise not receive. And we genuinely appreciate all legitimate comments that have been posted here, both positive and negative, because they have allowed us to resolve outstanding issues, improve our products and services and better serve our clients. Unfortunately, however, Trustpilot is a thoroughly unreliable platform for consumers who wish to determine the reliability of a merchant. The algorithms developed by its anonymous and unresponsive "Content Integrity Team" are poorly designed and, as a result, regularly delete legitimate 5-star reviews submitted by real consumers who have had genuine service-related experiences. For example, in 2023 alone, Trustpilot removed approximately 30 such 5-star reviews from our page. MyChargeBack would be pleased to provide copies of those deleted but legitimate reviews to anyone who asks. In addition, due to certain ambiguities in Trustpilot rules, many fake reviews posted by spammers, scammers, hackers, and competitors remain online, even though its so-called "Content Integrity Team" does claim it attempts to interdict them. As of August 30, 2022, Trustpilot had removed 551 fake reviews that were on this page, a full 70% more than those that remained. We are not the only ones who have noted Trustpilot's erratic policies. Indeed, similar observations have been posted on Trustpilot’s own Trustpilot page. Unfortunately, we have to conclude that the wide gaps in Trustpilot’s platform create an opportunity for those with ulterior motives to mislead potential and current clients. Instead of assisting consumers in making an educated decision whether to use our services, they may be left confused. Trustpilot is a discredited source. The constant monitoring and attempt at managing fake reviews, of course, requires a substantial commitment of time and manpower. Trustpilot's institutional negligence forces us to undertake that commitment in order to ensure as much as possible that the comments posted are legitimate. If you are a consumer who does seek informed advice about MyChargeBack, we have former clients worldwide who would be happy to share their real experience with you. If you would like to schedule a meeting or follow-up with someone on our team, please register directly on our website. Whether you chose to work with MyChargeBack or not, we wish you much success. And if you, like us, are a vendor, you are best advised to beware Trustpilot and opt to cooperate with one of its more dependable competitors instead.
Contact info
1441 Broadway, 3rd Floor, PMB #3111, 10018, New York, United States
- 1-888-350-8030
- info@mychargeback.com
- mychargeback.com
People also looked at
I had a bad experience with an exchange…
I had a bad experience with an exchange forex company basically they we're con artist.
Thank God I found out about MyChargeBack and they helped me get my money back.
Excellent service and team.
Well done.Thank to MyChargeBack I have…
Well done.Thank to MyChargeBack I have received all the money, the cheating company owned me.
Many thanks!
recommended
excellent
excellent . got all my money back, this company is real unlike those scamming ***** xtraderfx. thankyou saul and iryna
I Highly recommend MychargeBack…
I Highly recommend MychargeBack ,especially with these online brokers who are not regulated like Cfds100.com, stay well clear of these crooks, don't give them the time of day,I don't know how these people sleep at night ,they should not be able to operate , thanks to Mychargeback I was able to receive all my money back, so great service.
Do your homework first.
Thought it was a good idea to try to invest and make some money.
Never thought about checking out the company before hand as i was only expecting to lay out £250. Honestly cant believe how easily i got talked into investing over £6000 before doing my home work,thought i had lost all my money. With the help of MyChargeBack managed to get all the funds I had invested.
I lost £40,000 on scam forex dealing…
I lost £40,000 on scam forex dealing and when the platform went down I found out the owner had been arrested ,I contacted my bank
for advice and although helpful told me my card company would not claim on my behalf because I had made a withdrawal albeit as a test of being able to.
..I researched sites and found "my chargeback" who
took me on for a reasonable charge and fed me letters I should send
to my bank who then agreed to start a charge back,.. the result was
that I got all my money back less a 20% fee..result £32000 that I
nearly didnt get and in the end won..I,m extremely grateful to
"my chargeback".and my bank for persevering both so helpful
peter barbey
What to do after a $30k loss!
After losing close to $30k through not understanding enough about forex trading and the company I was dealing with, I was extremely angry, embarrassed and confused.
I came across MyChargeBack through social media shortly after my loss and made contact a few days later. Right from the start they were highly professional and clear and concise around the steps they would take to help recoup some of my losses. Most of all though, they were completely non judgmental about the mess I had gotten into and focussed solely on helping me.
My advisor suggested the process would take around 3 months from start to finish and this proved to be the time it took for an outcome to be reached.
Whilst I recieved only a portion of my loss, it was satisfying to get some of my losses back, something that would never have happened without the guidance of MyChargeBack.
Thank you for your help.
To summarize my experience is something…
To summarize my experience is something I am happy to do. My english is not perfect.
To be scammed of a small fortune is not something I am proud of failing for, and I am not better from it in many respects. Four months of investing and investing and trading and for nothing. I did not realize it was all fake and was exhausted when I learned this.
My ChargeBack I reached out to and and was helped with consideration. They are strong when you need. The process was steps over time and we had to wait together for the banks for processing but we succeeded in getting back my money. Not easy. I needed assistance and I received it. Worth my money.
I tell people not to give up. If you can fight back against brokers who steal your money you need to fight back. Everyone has a fight and this was my fight now
I was at 1st very skeptical
I was at 1st very skeptical. When i found MyChargeBack on Google & contact them. Benji was excellent in helping & guiding to refund the most money back.
Thanks for the help, I could not have done it alone.
I really appreciate all your help. I came in to this being scammed out of thousands and figured whats a little more. I can not believe you were able to recover my money. This is truly unreal.
Don’ deal, stay away, they cheat!
I speak small english and was scammed out of over £12k. I paid £1k to mychargeback to get my money back. This company took the £1k and leave me to do communication with the bank. I dont know financial stuff and my english is not best - i didnt know what i was doing - eventually I am out of time and get nothing. Mychargeback is not professional lawyers and should operate on policy of no win no fee. These guys did nothing but kept a £1k payment from a guy who had already lost over £12k. In the uk, i now know there are sites which give you all info you need for making charge back requests to bank - for free.

Reply from MyChargeBack
I personally had the worst experience
I personally had the worst experience, all is well and good when you start the process. After paying, l was allocated a lady whom l had to beg to respond to each email l sent her, bank didn't help so did my chargeback. All in all, it was time, money and emotionally draining process to deal with a service provider who couldn't show empathy and an understanding of how to work with clients. A year wasted on focusing on something that my chargeback clearly knew that they never succeeded on.

Reply from MyChargeBack
Thanks to MyChargeBack I got MyLifeBack!
I can't thank MyChargeBack enough! Having been the victim of an online Forex scam to the tune of c£23k, I never thought I'd see a penny of my money back - the 'brokers' shut down their website and had stopped answering my calls once they realised they'd bled me dry. But with the help of MyChargeBack I recovered ALL my money. And I was happy to pay MyChargeBack their fee, as honestly, I'd rather have 80% of £22k than 100% of nothing!
Initially sceptical - after all I'd just been scammed, I was in shock, I felt stupid and ashamed, and I didn't know who I could trust. My friends and family didn't really now what to advise. They told me to go to Citizens Advice, or the police - but I didn't believe any of those actions would actually help me get my money back - which was my number one priority. So I did some research and decided to give MyChargeBack a try. I figured I had nothing to lose and scraped some money together to pay them to open my case. I am so glad I did!! And I really don't think I'd have won my case without their expertise.
It took about six months in total with a lot of persistence before my Bank could be persuaded to open a chargeback for services not received. The bank told me it was a 'weak chargeback' claim and were reluctant to do it, but when they eventually did I got the whole lot back from them (c£13k). The rest was from the credit card company who were actually a bit easier to deal with, although it also took time and some three-way phone calls with me, my agent Yuliya and the bank before they would open the claim.
My story was that I was hooked in through a FB ad with the scammers pretending to be offering Bitcoin trading endorsed by Dragon's Den. This was in autumn 2018. Once I stopped investing in the account, my 'broker' went off line and they stopped answering my phone calls/emails. I was unable to withdraw my funds and started to panic. Particularly when their whole website just disappeared into cyber space - like a popup shop, here today, gone tomorrow. Luckily I had taken screen shots of my account, the balance and stuff ..this was the only proof I had that they had my money.
This was really important when presenting my case to the bank, which MyChargeBack prepared for me once I'd sent them all the evidence. My agent Yuliya gave me fantastic support, she answered all my emails and calls promptly and stayed calm and helped me when talking with the bank. It's really important you know what to say to the banks to get them on side rather than fob you off. I am so grateful. Thank you. With the help of MyChargeBack I got MyLifeBack.
Five leaf clover luck*
After loosing thousands through a telemarketing trading company scam, I thought all was lost until I discovered this unique company MyChargeBack at Cactil LLC. These people prepared a convincing case through their knowledge and research which enabled me to claim on my lost funds. I wholeheartedly trust this company to provide an honest and genuine service to anyone who has been scammed or taken advantage of in any unlawful way.
They helped me to recover my money
They helped me to recover my money, but this service costs , when you already lost money. But they do a serious and good job. Thanks a lot.
I came across My Chargeback after being…fleeced in a forex scam
Having lost a considerable sum of money I felt I’d made a huge error of judgement. I realised after some foraging that I’d been duped and realised with my lack of knowledge on how the system worked I needed some help.
I approached MCB and found the guys really helpful. After an initial conversation I agreed to proceed. They gathered all the relevant information and set about putting a case together for me.
All told from start to Finnish the process took 6 months and in the end I regained about 80% of my funds
The guys behind the scenes kept me up to date and in the picture at all times.
I would have no hesitation in recommending their service and wish you “ Bon chance”
Bob 😊😊
I thought that I had lost all of my…
I thought that I had lost all of my invested money that I parted with to a bitcoin scam. It was also it seemed a big risk to take on MyChargeBack with no guarantees after an initial deposit to go ahead - at the back of my mind I was thinking ‘could this be another scam!’. I need not if worried because they explained everything that should be done very clearly and were more knowledgable about retrieving my money than my bank. I cannot tell you how relieved and happy I am to end up with 70% of my investment ( MyChargeBack’s total fee 30%). They also made me realise that even the most educated and privalidged people get conned in this modern society and I will be very cautious in the future with my investments.
A Great Big Thank You
Thank You, You have been very helpful and understanding throughout the whole processes. Though you were only successful in recovering 80% of my funds lost, I know that you left no stone unturned in your efforts. It greatly appreciated that I was able to recover any of money let alone 80% of it.
Big thank you to the Team at…
Big thank you to the Team at MyChargeBack, without you lovely people I wouldn't receive my money back and actually didn't even know that there were a possibility of getting it back. You are doing a great job for people like myself who have been in this situation. Keep doing it, I am sure just like me, others are very grateful. Your service was excellent from start to finish. I am so happy that I found your company and would not hesitate to tell others about you. I was cheated out of £21,348 from a trading company that promise to invest my money with guarantee profit and I did not know that these people were scammers but thankfully to your exception Team I have receive even penny back.
fxleader scam me.please help me to get…
fxleader scam me.please help me to get my money back,now they block me fully and cant evend attend.
My Advise to be careful and not to invest any company in online trading or trade companies.
if some one can help me to get my money back will be appriciated,
00971506489998.

Reply from MyChargeBack
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