MyChargeBack 

I have been scammed by an online trading platform. The team has been very professional and helpful, and my case was fully recovered. Highly recommended!

it's a scam. they ask you 1500$ in advance to start their "job".

then why you asked me your in front fee before i receive the money in my account then.

After a good start where I could share my story and MyChargeback told me they are able to help me in order trying to get (some) of my money back, I decided to sign up. After being scammed for a large amount of money, this was something difficult to do because how can I be sure that MyChargeBack isn't just another scam?

I remember well how they first told me to imagine how helpfull it would be to know that I'm no longer on my own because MyChargeBack is there for me to support me in the struggle I'm in with the obscure broker that scammed me.

After paying the initial fee and dropping all relevant documents I only received one mail from the blockchain analyst.

We are a month further now and I have asked several times for an update on my case. The only response so far is from the supportdesk telling me that my question is forwarded and I will receive a reply within 2 business days.

Well... several business days have passed but still heared nothing.

This looks very similar to the way the broker that scammed me work... I get the feeling that I've been in this position before...

I see they respond quicker to reviews on Trustpilot so I try it over here.

So far my experience is not very well. In the beginning I felt relieved but now I feel nervous again.
Is it realy so difficult to just inform me about the progress? Communication with us, as victims of scammers, is crucial to retain confidence!

I hope I can update this review and rank more stars in the near future.

UPDATE
After being contacted by customer satisfaction department , communication went much better. As you can imagine I got a little nervous after depositing quite some money and having trouble to just get information. I have been scammed before...
Thank you 'customer satisfaction' for your intervention.

Today I received the report with instructions for the next steps together with mail templates I easily can use for those next steps.

Hopefully all the waiting will be worth it, but first we go to work and nail the real scammers!

I ranked up the review as promissed ;-) and will be back if there's more to share.

they charge you £2000 send 2 letters that banks just ignore just another scam site

I am very happy because I receive back more than 50% of my stolen funds. I was stole a huge amount It money on trading on line from a Company that robber my money and disapperead.
I was really desperate and I contacted my charged back. Thank to their advice and action I received back more than 50% of my loss. Thank you them now I am smiling again. Stefania from Italy

MyChargeBack gave basic support for my case. I don't think it's a useful service overall.

Dowgrade to 1 star after sharing confidential details without permission in the comment below.
As I said yes they do provide support, which is a template and basic guideline on how to proceed, not more than that. You are basically on your own despite paying a hefty fee.

I HAVE A QUESTION FOR THOSE WHO ARE HAPPY GETTING THEIR MONEY BACK
ANY BODY OF YOU GET HIS MONEY BACK FROM BOXINVESTING. COM??

Unfortunately,they do not recognize my name, I started dealing with MyChargeBack since January 2020, first with Nathan A. and then with Howard T .
My experience with them is not very impressive.
they make me busy all the time sending documents and writing letters.
The only thing they did they send a letter to the bank where I wired my money to the Fraudster and they told me that the bank and the beneficiary do not respond .
I do not expected the Fraudster will respond and return the money easily and without pressure.

Instead They asked me to write a complaint letter to the Republic of Serbia Securities Commission,

and when I told Mr.Howard why your lawyer does not write this letter ?

His response was" The lawyer will only file a complaint with the regulator as a special paid-for service."
Even though the agreement was to pay $1200 US first and a 20% from what they return back.

Markus.
Your services seem to shine with their absence. I was in a vulnerable situation and turned to you for good help, I thought.
All you have to do is send pre-written emails through a lawyer in Bulgaria who is as corrupt as the whole country. You sent me a request that I request a refund from Nordea Sweden. You should know that this should be done no later than 6 months after the event. It happened almost 1 year after it happened. I have not even sent that request to the bank it is totally pointless. I thought you were a pro at handling such things but I was wrong.

You have not made a single message to me that you have given a positive message. Every time I contact you to find out what you are doing, you send the same document via the lawyer in Bulgaria which does not lead to anything.

I want to know what answers you have received from the relevant authorities you

Have you Been in contact with.

1. Report to the police what happens to you what answers have you received?

2. Notification to the Bank of Latvia What answers have you received?

3. You should contact the Legal Department of each country. What answers did you get?
I have been waiting for an answer for more than 2 weeks. I paid almost 3k Euro for the service which is useless.
WARNING FOR THIS COMPANY
Be careful with this company. They promise a lot that they can not keep.

I was lured with great promises that they could get the lost money back. Even when asked whether this works in Germany, the answer was yes.
That was a lie. Nothing, absolutely nothing was reimbursed by the bank. I won't be the only one who hasn't got money back.
It doesn't seem to work in Germany!

Only problem I have with Mychargeback is that they don't read the reviewed content submitted or can not understand English written meaning it conveys. Plus no signature sign off. And guys I'm definitely way down the line of copying and redesigning your logo , so be pleased with the accolade (do you understand that -- doubt it )

They are scam dont trust.They will not comeback your money.they often change website.be carefull.

I understand that this is public space and you would put up a defence. It's not an issue to me as I will never be needing your services again, forever.
All I demand is that you channel the same energy with which you pursue clients to sign a contract with you to the recovery process. Don't make them start doing the chasing after collecting their money. That was what they suffered in the hands of the scammers. And whenever you speak of your legitimacy on the grounds that you are registered and all of that, don't also forget that there are legitimate scams, it's all about intent and what you call diplomacy.
It is one of the reasons I had to put up a negative review about you in order to hear that my contract with you had been stalled. Have some integrity by being honest in all your dealings. This is the only way you can be different from illegitimate scammers.

Great responses
Quick communication

I stand by all those clients who have rated MCB with one star.

In the last three weeks I have been receiving emails indicating my case manager has moved on to different opportunity and a new case manager, will be assigned. This morning I received another email saying they cannot work on my case as they (MCB) have reached end of service contract. I signed the agreement to open my case on July 30 2019 and was assured my case was a typical example for their expert team to resolve. I read all the reviews and felt positive that my case will be handled according to the pride with which the sales man spoke of MCB.

This case was nothing new to MCB but I feel my case has been Not been worked on diligently and has been deliberately dragged for one year with no resolution to any of the two cases - wire refund and credit card refund. The company has not exhausted all the possibilities of bringing this two cases to a successful recovery because communication is still on going with the bank. I consider this Is a total dishonesty on the part of the company. Neither have I been informed of the progress on the wire refund.

The letters to the banks were very well written but there was a long time lag in the dispatch of the letters. Action was only taken when I sent a reminder email. Due to such delays my case has been dragging for one year now and I have been left hanging with no resolution of the two cases. I am afraid to say the company’s interest is only in the initial deposit.

TOTALLY DISAPPOINTED - I regret I ever contacted MCB.

As the reply claims 100% effort was put in, BUT was not done on time - I had no knowledge that there is a time limit in requesting the credit card bank to file a chargeback. I only came to know this when I read a complain against MCB by one of the clients. I sent several emails to inform the case manager I was nearing the time limit to request for a chargeback. Only then did he respond. (There was a time for almost three months after August 2019 when my emails went unanswered. Too much time was wasted when this time could have been used wisely.) The bank argued that we had passed the deadline but somehow he managed to convince the bank. This should have been done immediately when I signed the contract in July but the action was not taken until November and that too upon my reminder. The first letter for wire recovery was sent to the bank on time but there was no follow up or any action until January 2020 and I have not heard anything since then.

If truly the company had the intention for aiming at a successful ending everything should have been worked on time without me constantly reminding to reply to the bank letters. I am still, communicating with the bank. These cases have been left half way hanging in the Air with no closure. There is no FINAL decision on the two cases so far that would convince me the game is over. My cases have been dropped simply because my service contract has ended and not because there Is a firm and a final decision that all possibilities have been exhausted to recover the money.

Just three weeks ago I was told to wait for the expert opinion letter before sending the letter to the bank. When I sent the reminder to sent me the expert opinion letter by then the story had totally changed to - my cases cannot be worked on because my contract has ended. I was told to get a final answer from the bank and the next step was to take the matter to the Regulators which to date has not happened.

Yet, I was REPEATEDLY told it can take up to a year or even beyond a year to resolve these issues and in my case we had a long way to go.

I am deeply hurt and I am angry for being mislead by the company.

Paid and after emails from different person who said that they work on my mandate nothing happens since.
They are only one more scammer

I was a customer with Mychargeback. It was regarding a wire recall procedure. Essentially they use only a list of standard procedure they follow for all cases. Alot of the legwork was already done by me before even hiring mychargeback. The only thing new was using an official letter to the bank they provided that got no reply. As soon as they got the money for the retainer, they helped with essentially sending only an email/letter to the bank (As I had done all they asked for already myself without their help), now they have completely gone radio silent..... they are not even following up i have to get in touch with them and then do they get back to me after 1 week or longer because essentially they dont have much hope. I am essentially back to where I was before hiring them. all of their testimonial with Western union collaboration etc. is for visa and other items but not wire transfer as they are not experienced. i recommend to not go for them for wire recall service.....

renewal: SCAM .... DON'T DO BUSINESS WITH THEM !!!!!!
Update 2020-10-12:
I keep getting email from them, always respond the same and always get the same answer.

The only way for them to change my professional opinion is to take ONE case on a no-cure-no-pay base (which is possible for any legit company).
Their reaction is still the same, so my opinion is more strong than ever.

So: KEEP AWAY FROM THIS COMPANY - SCAM - DON'T DO BUSINESS WITH THEM.

Not a legit company !!!
Add 2020-6-17: Received another email from them, my situation has not changed in the last month, but become worse due to the corona crisis. They 'understand how I feel', but all tells me they don't. With all the cliënts they've helped which paid upfront and a percentage of the money retrieved and the fact that they've been in business many years, any other legit company would have formed many reserves and able to help people who can not pay the high sum upfront. They promise you that you will 'almost certainly' will get your money back.
Therefore I still have to conclude that they are not legit !!

Add 2020-6-4: They keep calling me Ms. ???
They also tell that my bank would not cooperate They also tell they can forward a list of 'dozens of actions' which they've taken on my behalf.
HAHAHAHAHAHA
I've never paid them, so do they work 'No cure No pay'?
They don't!!!!
So I'm curious about the list.
They may post it in this reply. I give permission to post my personal information hereby.

Add 2020-5-22 (2): My bank has never been contacted by MyChargeBack, so I really don't know what they are talking about!!
Add 2020-5-22: In their reply, MyChargeBack says that they've helped me, but I've never received any help from them. I don't know who they're talking about, but it isn't me !!!

Original reply:
Because I was scammed I've lost all my savings and only have debts. I thought that MyChargeBack could help me, but they are a scam too.
They only want more of your money, which I don't have fortunately otherwise I'd lost that too, and say they can recover your money, so they will get paid in the end. Also, the most effort will have to be done by yourself and I've asked what costs the have but the can't/won't answer that.
So this has to be a scam also. A legit company also would help people like me, who have nothing anymore, in which case they will be paid at recovering the money.

It was a surprise that I had to pay twice...al together 35% of the money I have invested. Of MyChargeBack is doing a good job, I got my money back, and I had the back up so i felt very. The company, that I had invested into, tried to blackmail me, trying to convince me that I would get more money back, if I would draw my statement about scam back from their bank. I was well supported by mychargeback

I have been working with my chargeback for nearly a year now with no luck in getting my funds back yet, it has been a difficult process the whole way through and still am not at the end yet. The most difficult thing about this all is the fact that I have had 3 different people contact me from the company and when you reply to an email it takes a ridiculous amount of time for them to get back to you, on top of that if you try and get them on the phone it is near on impossible which is extremely frustrating. What the company needs to understand that talking on the phone makes people who have paid for a service have more trust in you, half of the things they have asked me to do is way out of my comfort zone and a bit of advice from these people would help, but to be totally honest they never call you, they never reply back to your quick enough and they never answer their phone lines. I have a hard time in trusting them after everything I have been through with the scam.

I am very grateful that mychargeback helped me with the legalities involved with getting some money back from scammers.