Musical U Reviews 149

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

I reported a problem about an initial comment ai posted not appearing in the comments and a subsequent problem that a second comment I mad appearing under someone elses name. I received a reply tha... See more

Company replied

Rated 4 out of 5 stars

I bought the book, but the website is frustratingly unstable. I keep getting locked out and can't access my account. Logging in is impossible and there are numerous issues. There's no assistance avail... See more

Company replied

Rated 5 out of 5 stars

What I like about Musical U is the structure of their courses assumes no prior knowledge. Also any issues I had were answered quickly. The community of like minded musicians is fabulous resource to be... See more

Company replied

Rated 5 out of 5 stars

My questions were answered promptly. The lessons are clear. My first time through them (2022)I saw results but found the sequence a bit hard to follow and keep straight. I was too anxious to ‘get thr... See more

Company replied

Company details

  1. Music School

About Musical U

Written by the company

Musical U is the home of musicality training online, providing courses, membership and personal coaching to help you reach your true musical potential.

Specialising in the inner skills of music, such as accelerated learning (a.k.a. "superlearning"), playing by ear, improvising, rhythm, singing, songwriting, collaborating and performing. Our products include Musical U membership, the Living Music program, Next Level coaching, and a range of standalone training courses.



👍 We're Here To Help

If you have ANY problems with a Musical U purchase, please don't hesitate to email us at support@musical-u.com and we'll be happy to help.

We respond to 95% of enquiries within 24 hours.

Occasionally emails will go astray and we want to make sure you're taken care of!

So if you haven't heard back within 24 hours please:


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Finally Learning to Understand Music

Although I'm just 2 weeks into the program, I have already learned many things I never considered before and my understanding and appreciation of music is definitely growing. I have already started learning new skills and insights on my way to becoming a complete musician.

18 December 2024
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Reply from Musical U

That is so good to hear, Thomas! We're excited to see your continued success at Musical U! Thank you for sharing your review.

Rated 5 out of 5 stars

I am currently taking the Superlearning Practice Plan

I am currently taking the Superlearning Practice Plan.It has certainly helped me develop different strategies for practice that have helped improve my playing.The largest thing I have noticed is an increase in confidence,I used to fall apart playing in front of people but,I actually find it fun now.

17 December 2024
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Reply from Musical U

That's fantastic, Steve, what a wonderful result 🎉 Thank you for sharing your review!

Rated 5 out of 5 stars

Efficient practice

The well structured approach made it easy for me to optimise the benefits from the course and the knowledge on how to practice more efficiently is definitely paying off.

4 November 2024
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Reply from Musical U

That's terrific, Lawrence! Thanks for sharing your review, and here's to your continued success in musicality!

Rated 5 out of 5 stars

The Benefits of Musical U

Modern, cutting-edge knowledge and insights, in a helpful, encouraging, stage-by-stage process, whether it be technical, theoretical, auditory or emotional engagement. In other words, developing our innate capacity to be MUSICAL!

9 December 2024
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Reply from Musical U

❤️ Thank you for sharing your review, Richard!

Rated 5 out of 5 stars

Musicality book

I was just wondering where my Musicality book was and it arrived today. It was so well packed, with spacers and well protected in a box. It looks really good quality, can't wait to read it. Thank you!

7 December 2024
Unprompted review
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Reply from Musical U

That's great to hear, Alison! 🎉 Thank you for posting your review, and have fun diving into the book!

Rated 3 out of 5 stars

It was good material

It was good material, but it was rated as good for any skill level and promised quite a bit more than it delivered related to intermediate player. I thought it was fantastic for a true beginner, but for anyone with a bit of music theory or experience, it wasn't worth the cost or time.

6 December 2024
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Reply from Musical U

Hi George, thank you for sharing your review.

The Foundations course is designed to re-establish the musical fundamentals from scratch in a new way, so it does start with the basics. We've found that for most musicians, even those with advanced theory knowledge, if they take the time to practice with the exercises, it fills in all of the aural and instinctive skills corresponding to the intellectual theory, and this is where the value is for them.

Sorry to hear that it didn't prove useful for you. Please do reach out to our team for suggestions of other material which might be more of a fit, or of course if you would prefer a refund we'll be happy to arrange that. We want to make sure you're fully satisfied!

Rated 3 out of 5 stars

I have been with Musical U for years…

I have been with Musical U for years and really do enjoy their programs. I ordered the musicality book about a month ago and still have not received it or any of the bonus material to go with it. So needless to say, I am bummed out about it.

1 December 2024
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Reply from Musical U

Hi Marilyn, thank you for being such a loyal member, and I'm so sorry to hear you're still waiting on your copy of the Musicality book! We're looking into this and will get it taken care of for you ASAP!

Rated 5 out of 5 stars

This is teaching at its best

This is teaching at its best. Concepts are presented in small lessons, making sure the student understands the foundation before moving to the next lesson. There is a feeling of being encouraged to explore and enjoy music.

2 December 2024
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Reply from Musical U

Thank you for your review, Sandra! We're very glad you've enjoyed the way our material is presented and felt encouraged in your musical growth! 🎉

Rated 5 out of 5 stars

A Smorgasbord of Learning

I signed up for just about everything, and am enjoying it very much. Right now, I'm working my way through Beginning Ear Training and Super Learning, and both are excellent. I love it that it's always there whenever I have time or inclination to work on it.

4 December 2024
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Reply from Musical U

That's fantastic to hear, Dianne, thank you for sharing your review! We look forward to providing any assistance you need along the way, to ensure your musical success!

Rated 1 out of 5 stars

I cannot get any information

I cannot get any information . Please refund everything.

4 December 2024
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Reply from Musical U

Hi Lisa, we're very sorry to hear you felt this way. I understand you've been in touch with customer service who have done their best to answer your questions and make sure you have all the information you needed.

We have now issued a full refund, as requested.

Rated 4 out of 5 stars

Ordered the book

Ordered the book, had confirmation of order but no despatch 10 days later
Final update - all came good in the end they contacted me and have express delivered the book to me . They have worked hard to recover the situation and I respect them for it

3 December 2024
Unprompted review
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Reply from Musical U

Hi Jono, thank you again for your patience with this, and I'm very glad to hear we were able to resolve it for you! Enjoy the book!

Rated 1 out of 5 stars

I bought the course and could not get…

I bought the course and could not get in. I wrote to Musical U and received a set of instructions which did not work How difficult does the company want to make things?

1 December 2024
Unprompted review
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Reply from Musical U

Hi Lawrence,

We're very sorry that this didn't go smoothly for you. While our system works well the vast majority of the time, in rare cases the technology misbehaves.

My understanding is that our customer support team responded to your query within 24 hours and provided instructions which have been reliable in cases like this to get the problem resolved. I'm very sorry that they did not seem to work for you, and although we would have been happy to continue to help, to ensure you got access to the material you paid for, we have now processed your full refund as requested.

Again, our sincere apologies for this disappointing experience! We wish you all the best in your musical life.

Rated 5 out of 5 stars

Accessible and practical

Musical-U courses explain things in a very accessible way, with practical examples. Really helping me make progress in a way I wasn't before.

1 December 2024
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Reply from Musical U

That's great to hear, Karen! We're so glad you're making fresh progress in your musical life. Thank you for sharing your review!

Rated 5 out of 5 stars

Enlightening

It's really an holistic approach to music, and how to become a better musician, a must have !

26 November 2024
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Reply from Musical U

Thank you, Charles! 🎉

Rated 4 out of 5 stars

The methods of practice

I really loved all the practice methods, which I was already familiar with. I'm a piano teacher and I often suggest that my students use them. I will say that I found some of the concepts more useful than others. I liked learning about interleaving, but guess what? I was already doing that. My problem is that I have to have a lot of music ready for a piano lesson every week and the pieces are usually around 5 pages long and can be quite complicated. So, if I'm working on 6 pieces that are 5 pages long, that's 30 pages. I do practice in smaller sections, of course, but most of the time I HAVE to spend more than 5 minutes on a section or it will not go into my brain. I find that I really have to drill some passages. And, yes, of course, don't practice over and over something that I know already. Also, I will say I was little overwhelmed by all the emails. It seems like every message has a presentation attached to it. I honestly do not have the time to watch all that. But, all in all, it helped me look at practicing in some different ways and it did make sense.

25 November 2024
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Reply from Musical U

Thanks for sharing your review, Nancy! We're glad you found some of the practice ideas to be new - even though you're an experienced teacher yourself!

If you need any input on selecting or adapting the methods for use with your students, or on adjusting the emails you receive from us, please don't hesitate to reach out to our team and we'll be happy to help!

Rated 5 out of 5 stars

I appreciate the care and thought…

I appreciate the care and thought Musical U puts into every one of its offerings...I'm looking forward to diving into "Musicality"—this tome which will be an incredibly valuable, thorough resource and reference for the continuation of my musical journey.

23 November 2024
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Reply from Musical U

Fantastic! Thank you for posting your review, Lori, and we are so happy to have you in our community!

Rated 5 out of 5 stars

Don't miss this opportunity

I came upon Musical U during the pandemic. It turns out what I found was not just the best possible (in my opinion) music learning program but also the most supportive, intelligent, interesting, skilled and kind coaches and an equally supportive, interesting, fun and engaged community of folks to go along with those teachers. Musical U offers an enormous range of topics for musicians of every stripe (from entry-level beginner to professional). Following their comprehensive and cleverly crafted programs you can learn everything from how to listen, to solfa, to the Circle of 5ths, to playing by ear, to improvisation, etc etc. But for me almost the best part is the global community of folks working to develop their own musical skills all the while helping others do the same. We even collaborate with one another on pieces through our platform. Musical U does require a certain time commitment, that's true, but it is so worth it. Try it and you might be surprised to discover aspects of music that you never thought about doing (or, that you never thought you'd be capable of ever doing) -- like improv or composing. Musical U will take you places beyond what you can imagine. Do try it.

22 November 2024
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Reply from Musical U

This is so wonderful to hear, Katherine, thank you for taking the time to share your review! We're honoured to have been part of your musical growth over the past few years and are excited to see what you accomplish next! 🎉

Rated 5 out of 5 stars

What I like about Musical U is the…support and wealth of knowledge generously shared.

What I like about Musical U is the structure of their courses assumes no prior knowledge. Also any issues I had were answered quickly. The community of like minded musicians is fabulous resource to be part of. I’d recommend Musical U to anyone who wants to know more about music which includes lots of practical applications.

31 October 2024
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Reply from Musical U

Thank you for sharing your review, Margaret! We're so happy to hear you're getting on so well at Musical U, and we look forward to continuing to support you in your musical journey!

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