Motowales Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional professionalism across all interactions. Customers frequently praise the staff and team members for providing first-class advice, maintaining brilliant communication, and ensuring a welcoming atmosphere during visits. Consumers are extremely satisfied with the fantastic product quality, noting that items match descriptions perfectly and ordering online is completely straightforward. People also highlight the remarkably fast delivery times, secure packaging methods, and prompt dispatches that ensure purchases arrive safely and right on time. Buyers consistently mention that they would gladly recommend the business to others and look forward to placing future orders.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fantastic knowledge and a... See more

Product

Consumers find product to be positive, expressing satisfaction with high quality items and excellent build.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping speeds and... See more

Staff

Customers had positive experiences with staff, highlighting their fantastic product knowledge and... See more

Order

Users describe positive interactions with order processes, highlighting smooth and straightforward purchases... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... See more

Rated 5 out of 5 stars

Easy to order online. One of the items wasn’t in stock at the time of ordering (nor anywhere else, so not Motowale’s fault) but I was kept informed about progress. I was given the option to have par... See more

Rated 5 out of 5 stars

I attended the Ceredigion ERS Scheme on Friday, and was paired with Roger. The day was great with clear information in the morning classroom session and great learning tips during the afternoon ride.... See more

Rated 5 out of 5 stars

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (pannier... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time of using Motowales and given…

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (panniers) turned up as promised and boxed up securely. No damage or complaints here! Many thanks Motowales.

26 May 2026
Rated 5 out of 5 stars

Superb service and super quick…

Superb service and super quick delivery. I ordered the wrong item, but a quick e-mail and without fuss they were able to change before popping into the post. That's great service these days.

11 May 2026
Rated 5 out of 5 stars

Excellent company

Excellent company to purchase from. Fantastic communication and support throughout my product purchase, guided me towards the correct product for my needs. Would definitely recommend them.

14 April 2026
Rated 5 out of 5 stars

Just completed a 4 day tour of Southern…

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather and riding ability in the group. Plus you have the benefit of advanced tour guides thanks Roger & Mike it’s a massive thumbs up from me

18 April 2026
Rated 5 out of 5 stars

Augdog adv

Recieved 1st set v2.loved quality ordered 2nd set v4 be here soon bags are waiting. Nice service correspondence. Thx

31 March 2026
Rated 5 out of 5 stars

Tomo

Excellent few hours . Made too feel totally comfortable. Roger gave me new skills and had feedback throughout. Well worth signing up for

23 March 2026

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