Mortgage Decisions Reviews 642

Hats off to Matt and Helen for making the mortgage application process so smooth. Strongly recommended.

Brilliant experience with Simon, we had previously gone with a different broker, and then when we were introduced to Simon we went through him and I'm so glad we did, his attentiveness and knowledge was excellent, I would highly recommend Simon

Matt and Helen both helped us in every step of the way, answered all of our questions and always made sure we understood what went on as we are first time buyers. For that I would like to thank them.

As first-time buyer, I am extremely impressed with the outstanding service provided by Joe and Robyn at Mortgage Decisions. From the initial enquiry to the final mortgage offer, they were professional, efficient, and highly knowledgeable. They took the time to explain each step of the process clearly and ensured I secured a great mortgage deal—without charging any service fees, which was an added bonus for people like me who works for the NHS. Their guidance made what could have been an overwhelming experience feel smooth and manageable. I am truly grateful for their support and would not hesitate to recommend them to others.

I just wanted to say thank Megan for your help so far—it's been truly appreciated. You've made the process a lot smoother after dilemma and I’m really grateful for your support.

We have nothing but praise for Matt and Helen who have helped my daughter get onto the property ladder. Their kindness and understanding is second to none and they are an absolute advocate for excellent customer service. Nothing has been too much and we were able to put our complete confidence in them.

Mortgage Decisions should be proud to have them on their Team.

Thank you again.

Both Matt and Helen worked closely with us throughout the stages of our mortgage application. They supported us and explained things clearly and concisely. We cannot fault them and are extremely grateful for all they have done. Thank you.

The confusing process of buying a house was made clear and easy thanks to the great work from Simon. Could not of asked for anything more. Cheers mate.

Simon made a confusing and overwhelming process super straightforward and easy. Could not recommend enough, he has been incredible!

Matt Pickett is a fantastic asset to this company. He breaks the mortgage broker stereotype as he is extremely personable while still remaining professional. I felt fully supported as a first time buyer and Matt answered all questions as promptly as possible with understandable explanations. I wouldn’t hesitate to recommend him as a mortgage broker.

Really happy with the service. Helen and Gavin are both very supportive and made the whole process look so easy.

Excellent experience from start to finish. As first time buyers, the process seemed somewhat daunting. However the team at Mortgage Decisions made the whole process smooth and so easy! They were informative, punctual and understanding. Any question we had they were more than happy to help and explain everything in a way in which was so easy to follow as first time buyers who were new to all of this. Could not recommend their services anymore.

Great communication from the team, always available whenever I need question answered. Highly recommend

Jamie, Mark and Robyn have all been fantastic in helping me to secure my mortgage offer. They have been extremely responsive and able to answer any queries I've had, and put me at ease through what is mind-boggling process. Thank you.

Excellent service. With us every step of the way and made a stressful time much less so. Gavin and Helen were always there to answer any questions and I'm sure we wouldn't have got an offer without their amazing help and support.

Excellent service. Mark was very professional, knowledgeable and affable. He would always answer our calls or promptly call back and help us with our queries.

Our experience didn’t get off to the best of starts but rest assured we were rescued by Matt and Helen who then help us with securing our mortgage offer.

Thanks again to you both

Helen and Matt have been great, They keep in contact constantly and have been keeping me and my partner up to date everyday. It has been a brilliant service and I couldn’t give them higher praise!

Excellent! Simon was great - Very pro-active, efficient and knowledgeable. Thank you for all your help!

I have recently dealt with Mortgage Decisions whilst exploring some new options with my Partner. The service I have received is exceptional and I would highly recommend them to anyone