Moonrakeronline Reviews 401

The team were very helpful with giving me information on the Diamond 795 antenna and they had an answer for every question I had and they have recommended a guide online to be able to listen to new frequencies with my scanner.

Quick delivery, goods as advertised.

All Arrived Ok, Thanks..

Fast and efficient service

On time, on schedule easy to assemble. Needed to lube fitting as they were tough to screw together. Would have been nice to have a bit of info on tuning the top radial.

I requested an old for new deal, was greatly impressed with not only the speed of response but the value offered. Straight away a courier sent to collect returns, and within days new product sent out.
Efficiency personified.
Well done all.
M7 KBY

Very good all delivered quickly- no waiting around for a month. Products were of good quality. Moonraker has a wide range of products- I’m interested more in ham radio so lots of good quality products for me

Easy to order, delivered on time,well made item and well packaged.

Excellent simple communication fast delivery.

Very smooth easy purchase
Delivery was also very quick
Pleasure doing business with

Excellent service from moonraker and would definitely recommend

I've never had any issues with this business. I always receive items ordered quickly and well packed. Their Website is well laid out. More than happy 🙂.

My purchase arrived early and in good condition. Prompt and delivery and on time.

I had a bumpy start with my order, but Moonraker ultimately stood over everything and resolved the issue fully.
The radio worked fine at first, but after about a week it began locking up and eventually became unusable. I tried factory resets and a firmware update, but nothing would clear the fault, so I returned it for inspection. There were some delays in communication early on, which caused a bit of frustration, but once the issue reached the right person things moved quickly.
Moonraker arranged a fast collection, refunded the duty, and processed the remaining balance manually. Justin in Sales handled the final stages professionally and kept me updated throughout. He also provided the correct Yaesu cashback link for my next purchase, which was appreciated.
In the end, Moonraker stood over the problem completely and made sure everything was put right. Based on how the resolution was handled, I’m happy to revise my rating to 4 stars.

Moonraker as so helpful either on the phone, online or in the shop.

I pushed the button on a new Yaesu FT-710 and power supply bundle around lunchtime on a Thursday. Not really expecting it to arrive the next day as the websire said that they couldn't guarantee it these days due to the awful condition of the UK postal service. I watched several Royal Mail vans deliver to other houses on the street during the morning and consigned myself to waiting until Monday but around 2pm there's a knock at the door and there it is. Amazing service, thank you.

I had a few questions before purchasing.
An immediate email confirming my order, followed by the email advising of delivery.
An email from the courier advising of the delivery window.
All delivered and up and running within the hour.
10/10 from all aspects. Thankyou, 73

Arrided when expected, in perfect condition.

Delivered on time, in excellent condition.

Royal mail apologetically delivered a damaged package minus one of four pl259 connectors. Moonraker rapidly replaced the missing item, without question and fast. Full marks for customer service,,,