Unmanned Tech Reviews 759

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and prompt delivery of their orders. Many highlight the helpfulness of the staff and the quality of the products, often noting that items arrive quickly and well-packaged. People appreciate the detailed and engaging product descriptions, and the overall ease of doing business with the company. However, some customers have experienced issues with orders, particularly concerning international shipping where products got stuck in customs, leading to unexpected additional fees and delays. A few other people also felt that the company's return postage system was inadequate for faulty items, and some mentioned order cancellations due to stock or pricing errors.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery, with some... See more

Product

People report positive experiences with product, often praising the high quality and good performance of... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and reasonable... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the quick dispatch,... See more

Order

Users describe positive interactions with order. Many customers praise the quick, simple transactions, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super reliable, always good value and an enjoyable experience. Just as it should be when looking for nice things for your hobby. These guys get it right every time. Take the time to read their website... See more

Rated 5 out of 5 stars

After a year of FPV, UMT has always been my go-to to buy my FPV gear, every order has come within two days of clicking check out. Once I even forgot my radio batteries and ordered them late at night a... See more

Company replied

Rated 5 out of 5 stars

Buying drone components online can feel like rolling dice with the shipping gods. But dealing with Diane at Unmanned Tech was the rare experience where everything actually got sorted, quickl... See more

Company replied

Rated 5 out of 5 stars

Generally great experience. Delivery times are good. Appreciate the time they put in to make many of the product descriptions much more interesting (read and see, they may give you some laughs). Haven... See more


Company details

  1. Model Shop
  2. Aeromodel Shop
  3. Electronic Parts Supplier
  4. Electronics Store
  5. Hobby Store

Written by the company

Unmanned Tech is a UK-based specialist retailer for FPV drones, drone parts, and Maker / IoT electronics, serving customers across the UK and Europe and worldwide. We’re run by engineers and FPV pilots who actually use the products we sell which immediately puts us ahead of most drone shops that have never powered up a flight controller. We stock a wide range of FPV components including frames, flight controllers, ESCs, motors, VTXs, receivers, batteries, and accessories, alongside Maker and IoT electronics for prototyping, robotics, automation, and embedded projects. Whether you’re building your first quad, maintaining a fleet, or sourcing components for a commercial or research project, we can help, without guessing. Support is handled in-house by humans, assisted by AI ( because typing the same setup steps 400 times a week is how enthusiasm dies). First-line support focuses on fast, clear help and getting the right info from you; anything properly technical is escalated to someone who builds and flies drones for real. No outsourcing, no overseas call centres, and no copy-paste nonsense… unless the correct fix really is “turn it off and on again. We also support a large FPV and drone community through DroneTrest and our Discord, where pilots and makers share builds, fixes, and the occasional hard-earned lesson. From pre-sales questions to post-purchase troubleshooting, our goal is simple: get you the right parts, solve problems quickly, and get you flying with confidence. FAQ: Are you actually UK-based? Yes. We’re a UK company, ship from the UK where stated, and handle support in-house. No mystery warehouses. No vanishing after checkout. Do you only sell to hobbyists? No. We support hobbyists, educators, researchers, and commercial customers, including B2B orders and technical projects. What if something goes wrong with my order? We deal with it. Mistakes happen in any business the difference is we don’t hide from them, deflect blame, or pretend couriers are mythical creatures beyond human control. Why aren’t your prices the cheapest online? Because we answer emails, test products, stock spares, and provide support after you’ve paid. Ultra-cheap sellers usually stop caring at checkout.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

759 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great products, prices, service, and delivery !

Recently returning to the hobby of FPV quads, Unmanned Tech have been my go-to supplier (I would rather not admit to my self or anyone else the amount of orders I’ve put in over the past few weeks!).
Really can’t fault them, great informative website, great products and prices that are near enough on par with any of the Chinese sites, but without the painful wait for your new toys, or parts to keep your old toys up in the air!
Always clear delivery info, and speedy delivery.
Totally recommended, and no doubt I will be putting another order in soon, probably right after I “dumb-thumb” one of my quads into something bigger and less movable.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Super reliable and fun

Super reliable, always good value and an enjoyable experience. Just as it should be when looking for nice things for your hobby. These guys get it right every time. Take the time to read their website copy, it’s masterful, entertaining and informative. All the stars to you.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick simple transaction and fast…

Quick simple transaction and fast delivery.

27 March 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Really appreciate this. We cannot promise every drone build will be simple, but we do our best to make the buying part painless and the delivery part fast. Glad we got that bit right.

Rated 5 out of 5 stars

Great quick quality service

Great quick quality service. Produce arrived in good time and the quality is very good .

4 April 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Thanks a lot. Glad everything arrived on time and lived up to expectations. The bar was set, and thankfully we managed not to trip over it.

Rated 1 out of 5 stars

DDP promised but item stuck in customs

DDP promised but item stuck in customs

Either I'm not explaining it properly, or you don't want to understand. Before ordering the product, I asked if it would be delivered to my home, and you took all the payment upfront and assured me it would be delivered. I even paid double the shipping cost for faster delivery. If there was a possibility of it getting stuck in customs, you should have informed me. You didn't provide any information. Now I'm trying to order a product from AliExpress, and AliExpress is warning me about customs issues. You are the ones who should inform your customers. You're trying to make up excuses, like citing your country's customs laws. You are the one who should know this and warn the customer, not the customer. If you promise delivery to my home, you are obligated to deliver it. If you can't, you must refund the money. Furthermore, you must refund the full amount. You have no right to make the customer pay for return shipping.

I think I don't understand you. UPS is asking me to get a customs declaration from a notary. When I went to the notary, they asked for a 60 euro document fee. I asked you before placing my first order, and you said it would be delivered to my home free of charge. Now, what are you asking me to do? If I had known all this, I wouldn't have ordered from you. Furthermore, you should have informed me and obtained my approval for these customs procedures. You didn't get my approval for these customs issues, and now I shouldn't have to deal with them. You didn't provide me with any information about this. You are not an honest seller because you are not familiar with the regulations. And despite this, the return of the product is not my responsibility; it's yours. Therefore, you have no legal right to charge me for even one-way shipping costs. I will write about and report what you did on every platform. I also work for an American company, but we don't provide incomplete information to our customers like you do, and even if we did, we would take full responsibility. Your customers shouldn't have to suffer the consequences of your company's mistakes. This is not how business is done. I will do nothing. Either my product will be delivered to my home, or you must refund all my money. Even if the product arrives at my home, you are obligated to refund the express shipping fee I paid. Please be aware of this. I also made an extra payment; you charged me double the shipping fee plus all customs and shipping costs, but there has been no progress for three weeks. Hire a good customs consultant. Be a competent and honest person. Provide accurate information to people.

14 March 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Hi Nebi. Just to clarify for anyone reading: this order was shipped DDP and we have already paid the import fees and duties to UPS. They are simply waiting for you to provide the Power of Attorney required by local law so they can clear and release the package to you. This is a legal paperwork requirement for the courier to act on your behalf, not an extra tax or fee from our side.

Rated 5 out of 5 stars

Bought a Caddx Protos RTF kit on…

Bought a Caddx Protos RTF kit on AliExpress and it turned up without any batteries. I tried ordering direct from Caddx but the order got cancelled, then found Unmanned Tech the day before I was going to complete a return on AliExpress. Left a less than glowing review on AliExpress and pointed UK buyers to Unmanned Tach for the complete package as it's actually cheaper.

2 March 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

We really need to have a word with our marketing team if we're accidentally being cheaper than AliExpress, we’re clearly doing this "business" thing wrong.

Glad we could rescue you from a "Ready to Fly" kit that was actually just a "Ready to Sit on a Shelf" kit. Saving someone from the nightmare of an international return is a service we're happy to provide.

Cheers for the support!

Rated 5 out of 5 stars

Great retailer

Good web site, good stock, good price, exceptional service - ordered mid-day, arrived next day!

18 February 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

I think the warehouse team might have been actually running around for your order, they certainly didn't hang about. Glad the courier was just as caffeinated as we were to get it to you that quickly.

Rated 5 out of 5 stars

EMax 17g servos

EMax 17g servos: speedy service and delivery, great price, good reliable product. Thankyou

23 February 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

It’s a rare day when the courier moves as fast as an EMax servo, so we’ll take the win. Thanks for the order!

Rated 5 out of 5 stars

Wish I could rate 6 stars

Wish I could rate 6 stars. This company is absolutely amazing and I have had an above and beyond experience with them. Before ordering, I emailed them a few questions I had about a BNF o4 drone and quickly received an incredibly helpful and detailed response that helped me set the drone up after I received it.

Delivery was one day (as advertised, only for a few more pounds) and I have zero complaints. I strongly recommend this site to anyone, their team is very friendly and willing to help. 11/10 one of the best experiences I’ve had yet.

5 March 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

We’re already quite full of ourselves, so telling us we deserve 6 stars is dangerous territory for our egos. I’m just glad our technical rambling in that email actually translated into a flying drone rather than a confusing afternoon for you.

Cheers for the 11/10

Rated 5 out of 5 stars

Excellent quick service and delivery

Excellent quick service and delivery. I even amended my order bit it didn't delay anything. One of the few places in the UK to get Tattu R-Lines. Also got some Tmotors and other bits and all performing great

27 February 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Usually, changing an order mid-way is the best way to see how fast our packing team can run to catch the delivery van. Glad they made it in time! Cheers for the support!

Rated 5 out of 5 stars

Fast postage

Fast postage, item arrived well packed. It set up quickly in Betaflight, many thanks!

25 February 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

A smooth Betaflight setup on the first go is basically a minor miracle in this hobby. We'll take the credit for the bubble wrap, but the technical success is clearly all you.

Cheers for the support!

Rated 5 out of 5 stars

Very trustworthy shop

Very trustworthy shop - that's my usual go to when I want to buy stuff related to drones, highly recommend!

17 February 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

We’ll do our best to keep that trustworthy title

Cheers for sticking with us

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, purchase were perfect 1st class delivery

22 January 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

It’s always a relief when the warehouse team manages to get the right bits in the box on the first go. Glad the delivery didn't decide to take a long weekend on its way to you.

Cheers for the support!

Rated 5 out of 5 stars

Best UK FPV shop

Best UK FPV shop! I ordered a micro XC30 adapter and even though it wasn’t in stock, they threw in another adapter so I could get flying straight away. Top tier customer service and really fast delivery. Highly recommend!

8 February 2026
Unprompted review
Unmanned Tech logo

Reply from Unmanned Tech

Clearly we're experts at having everything in stock except the one tiny bit you actually need. Glad the "Plan B" worked. it's definitely better than having a very expensive paperweight on your desk. Cheers for the support!

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