Mofono 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Downloaded app first cash in for £40 was advised due to the lockdown they'd been asked by Post Office to withhold codes to encorage people to stay home. Fair enough but once lifted still no code for... See more

Rated 3 out of 5 stars

The app works as expected, but beware 02 contacted me today after around a month of using to Block my number due to the large amount of texts being sent. they have lifted this after explaining I have... See more

Rated 2 out of 5 stars

Customer support leaves a lot to be desired. I successfully cashed out once everything went fine. My second attempt to do so failed to go as indicated, I made several attempts to contact them via the... See more

Rated 2 out of 5 stars

Upon finding this app I was intrigued. I proceeded to use the app on my android. I have received over 50£ cash out however I am now not receiving my codes and customer service is an absolute joke. Ema... See more

Company details

  1. Telecommunications Contractor

Information provided by various external sources

Mofono brings your Android phone to life by using your unused texts to make you money every month.


Contact info

All reviews

(244)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well best start from beginning refferd…

Well best start from beginning refferd few falimy who downloaded app an was earning according to the app several months pass no referral money so the me an my girlfriend try cash out no post office voucher codes after weeks sent like 30 od emails not one was responded to so all in all if its ti good to be true then you know rest avoid theese scammers that don not reply to any emails wheres our money at mofono you scammers you used 1000s of messages threw my family an not one of us have been paid the outstanding balance we have all turned sms allowance to 0 as you are not paying out or responding

15 October 2020
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam, I had the app for a few months. Cashed out £50 but never received the code. Contacted customer services and was ignored. Will now be deleting the app!

12 October 2020
Unprompted review
Rated 1 out of 5 stars

Dont bother unless you want to waste your time

Very similar experiences to other reviews. Requested to cash in and didnt receive a code. Its gone past the quoted 48hours on their website. Have contacted them twice about it now and no response. Also their website needs to be updated to reflect their true trust pilot scores!

11 October 2020
Unprompted review
Rated 1 out of 5 stars

Download mofono..

Download mofono... Free money....for doing noting... Tried to cash in £15 ...you will get SMS in two days, that was in the 2nd October so far not a thing from them, despite me sending messages..... IT'S A SCAM.

10 October 2020
Unprompted review
Rated 4 out of 5 stars

I have cashed out £25 over 3 months…

I have cashed out £25 over 3 months now...the code did take a few days to come but hey ho I did get my money from the post office. The only quibble I have is that it used to say estimated monthly income is £12.60 a month and now dropped to £8.40 (and its set of max messages). Maybe a drop in income could come as a warning?

9 October 2020
Unprompted review
Rated 1 out of 5 stars

OWNED BY NOTORIOUS SCAMMERS!!!

Left a review before and was removed for slander (ie to keep to 5* reviews)
Remove this app and do your own research on what they're actually doing with your number.

You are helping to scam others!!

COMPANY OWNED BY JOHN KITCHING (other scams include postal delivery service and heaven communications ltd)

8 October 2020
Unprompted review
Rated 1 out of 5 stars

Complete waste of time

Complete waste of time. Was working fine yesterday
Up until 4 weeks ago. Now after cashing out no text vouchers sent.
Uninstalling and won't bother wasting my time or contract again

30 September 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

The app was working fine for about 2 months, I was cashing in incentives of £5. About 1 weeks ago I cashed in an incentive for £10, even though they said it only takes 2 business days, it still has not arrived. Worse still, I emailed the support email for Mofono and they took 3 days to reply, with a "your voucher will arrive shortly" message. Its not been a full week and I still have not the code for my £10 incentive. I emailed again to ask and they ignored, pretty bad if you ask me, if they dont email me back within the end of the week I'm quitting this service and stopping them using my sim, not worth it if there not even going to pay you, and then when you ask just straight up ignore you. Shame because I really thought it was a good app until then. Reviews never lie though SCAM!

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Does what is says

I've been using this app for 2 months and cashed out £20. The code did take a week to arrive and then I went to Post office and told the cashier the barcode number and was given the cash. I know there's lot of bad reviews so I may have been lucky. Time will tell if they will cash out my next one.

21 September 2020
Unprompted review
Rated 1 out of 5 stars

Once i got to £10 i thought id cash out…

Once i got to £10 i thought id cash out and see if this was legit even though it states you can cash out at £5 which is untrue as there is no £5 option and it also stated that it has a good review on trust pilot. I cashed out on the 9th sept and received a text saying congratulations on cashing out at £10 and that i would then receive a text with voucher 2 days later even though the app itself says youll get this text the next day. I am now writing this review 7days later and after being ignored all 5 times that i have tried getting intouch.

My honest opinion of myfono is to stay well clear they are a scam.

16 September 2020
Unprompted review
Rated 1 out of 5 stars

No response from Mofono department - Please Avoid

Requested payouts waiting more than a month l've contacted Mofono multiples times and no reply.

Note: Mofono also uses Yell to leave feedback. For any customers wish to leave feedback on Yell site. go to - https :// www.yell .com /biz/mofono-leeds-9989908/

13 September 2020
Unprompted review
Rated 1 out of 5 stars

Dont trust them i only managed to cash…

Dont trust them i only managed to cash out 1 time of £5. Thats it. I recruited so many people. Only so called received £5 for only 1 person. Cashed out a few times but not received a penny for it. No response to my emails either. Avoid. They are scammers

6 September 2020
Unprompted review
Rated 1 out of 5 stars

Stay clear

Cashed out £15 without any problems, cashed out £10 on the 24th August received the message I would receive the voucher within 2 working days, still waiting nearly 2 weeks later. Read reviews about networks suspended sims etc so uninstalled, have emailed several times and no response, my advice stay clear.

4 September 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Had this for nearly 2 months and requested payouts not paid, 2 weeks I waited, no reply to several e-mails I sent. Deleted

29 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look