Mofono 

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Rated 1 out of 5 stars

Downloaded app first cash in for £40 was advised due to the lockdown they'd been asked by Post Office to withhold codes to encorage people to stay home. Fair enough but once lifted still no code for... See more

Rated 3 out of 5 stars

The app works as expected, but beware 02 contacted me today after around a month of using to Block my number due to the large amount of texts being sent. they have lifted this after explaining I have... See more

Rated 2 out of 5 stars

Customer support leaves a lot to be desired. I successfully cashed out once everything went fine. My second attempt to do so failed to go as indicated, I made several attempts to contact them via the... See more

Rated 2 out of 5 stars

Upon finding this app I was intrigued. I proceeded to use the app on my android. I have received over 50£ cash out however I am now not receiving my codes and customer service is an absolute joke. Ema... See more

Company details

  1. Telecommunications Contractor

Information provided by various external sources

Mofono brings your Android phone to life by using your unused texts to make you money every month.


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All reviews

(244)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Downloaded app first cash in for £40…

Downloaded app first cash in for £40 was advised due to the lockdown they'd been asked by Post Office to withhold codes to encorage people to stay home. Fair enough but once lifted still no code for my cashout. I've filled out the form online several times and I've got no response. Requested another cashout last week. Nothing received. One final message to them saying I believe this to be a scam and that I was uninstalling which I've now done. I'm disappointed as when I first downloaded the app reviews were good and it appeared to be a good way of making some extra cash. Not for me.

30 July 2021
Unprompted review
Rated 1 out of 5 stars

Cashed out £20 a few months ago

Cashed out £20 a few months ago, not recieved and more recently £50, still not recieved. Have emailed once again but not expecting any response. Bloody crooks!!!!

Don't install unless you want to be ripped off!!!!

21 July 2021
Unprompted review
Rated 1 out of 5 stars

Don't pay out or answer emails!

Been using this app since it started and at first it was very good, have recently cashed out £50 and not received, sent numerous emails with no response. Have just cashed out £10 so we will see if I receive this one! If not they will not be getting my business anymore! Not impressed.

17 June 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking, my first payment was processed but not the last 2 claims totalling £70. Mofono has lost its way and obviously does not uphold their promise or value customers.

28 May 2021
Unprompted review
Rated 1 out of 5 stars

Money gone

Awful. Had nearly £50 then forgot about the app for a few months. Clicked on it and my balance was zero. Nothing I did could bring back the balance. Dont bother.

16 April 2021
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM

IGNORES YOUR EMAILS, HAS DODGY OWNERS WHEN LOOKING UP COMPANIES HOUSE AND IT JUST DOESN'T WORK.

4 April 2021
Unprompted review
Rated 1 out of 5 stars

Awful

Got my first ten pounds, no problem. Then got all the way to £50 and no response to emails. App is no longer working and I've just received an email asking me to sign up for textpal which is clearly the same company operating under a different name. No thanks.

26 March 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam and you will not get your money!

After having this app for a good while I reached £50 which they will not let me have. They have always ignored every email and every query so there's no way to speak to them. Recently they have been making phone calls from my phone number which was not in the terms and conditions and this was even after I denied all permissions! Texts started to show up in my phone logs to random numbers too so this app has been deleted. It is clearly a scam so do not be fooled!

24 March 2021
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, recently me and my partner have had people call us as they have missed calls from us, my partners phone was also sending codes via texts every 3 hours.
The phone calls were not outlined in there T&C, the are obviously using phones in such a way which I believe to be illegal.

Ignoring the fact put in a request for £50 and still haven't received it, what they are doing is dispicable.

Check your phones, have your recieved calls saying you have called someone and you use this app?

I urge many of you to go to your local and national body to report it and maybe look into a class action.

22 March 2021
Unprompted review

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