Yes very good experience and better prices overall its good that you can pay when picking up your order than to pay money first and wait to be approved by data providers sometimes they don't approve a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It would have been better, if you would have recommended the original OnePlus charger to my OnePlus 15... It made zero sense to not to include that to the recommendations. I was so annoyed... See more
I ordered an iphone when it was showing as soon as possible and after ordering the delivery is 3-4 weeks. Trying to reach out to customer care to cancel the order through phone and Whatsapp but no... See more
Literally saved my life. I took the phone with subscription, not knowing that such a neglect piece of money can affect my mortgage. They helped me to cancel order when it was too late for odido
Company details
About Mobiel.nl
Written by the company
Het vergelijken en kopen van je mobiele abonnement of nieuwe telefoon doe je eenvoudig en snel bij Mobiel.nl. De online shop met telefoons en abonnementen. Wij zetten al het aanbod overzichtelijk op een rijtje, zodat jij zelf kunt bepalen wat bij je past.
Een nieuw abonnement bestellen of verlengen kan bij Mobiel.nl altijd. Het maakt hierbij niet uit of je je huidige abonnement ergens anders hebt besteld. Wij zorgen ervoor dat alles makkelijk en snel geregeld is. Kom je er online niet uit, dat zit er een team van specialisten klaar om je te helpen.
Bereikbaarheid klantenservice
- Ma-Vr: 09:00 – 22:00
- Za: 09:00 – 17:00
- Zo: 10:00 – 18:00
Mobiel.nl Support
Written by the company
Contact info
Nieuwstraat 22, 2266AD , Leidschendam, Netherlands
- info@mobiel.nl
- mobiel.nl
4.5
Excellent
76K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay away from this company.
Stay away from this company.
No clear info before purchase, chaos after payment. They asked for ID photo only after I paid. The upload link didn’t work.
Support ignored me for hours. They generated fake charges, kept asking for data I had already sent, and delayed the order again and again.
I had to cancel everything just to end the nightmare.
Total mess, total waste of time. Never again.
1 October 2025
Unprompted review
Reply from Mobiel.nl
Dear Marlena Sindel,
Thank you for posting your review.
We are sorry to hear that you are not satisfied. Based on your previous review, we have sent you an email. We would like to ask you to respond to this email so that we can work with you to find a possible solution.
Kind regards,
Team Mobiel.nl
Always a good company
Always a good company, good promotions, only for those who pay on time.
19 September 2025
NEVER AGAIN
I ordered an Internet + TV subscription for Ziggo through Mobiel.nl, which was advertised with a €10 bonus and one year of free Disney+. Unfortunately, none of these promised extras were delivered. Ziggo informed me that Mobiel.nl failed to provide the necessary customer data to activate the offer. Meanwhile, Mobiel.nl claimed I hadn’t selected the promotion—despite clear indications to the contrary during the purchase process.
The lack of transparency and accountability between the two companies left me frustrated and without the benefits I was promised. This experience has completely eroded my trust. I won’t be ordering from Mobiel.nl again.
15 June 2025
Reply from Mobiel.nl
Dear Vassil Gulemetov,
Thank you for posting your review.
We are sorry to hear that you are not satisfied. To take advantage of the Disney+ promotion, you had to indicate this in your order. Unfortunately, you did not do so, which means you are not eligible for the promotion.
We understand that this is very disappointing. We have sent you an email with additional information and would like to ask you to respond to this email. If you have not received the email, we recommend that you check your junk/spam folder.
Kind regards,
Team Mobiel.nl
I have been with them for 6 years and I…
I have been with them for 6 years and I am very satisfied
23 March 2025
On time delivery and easy process
7 October 2024
Excellent service.
16 September 2025
Friendly service
Friendly service. Product ordered on line were all available in the store to pick up the same day. Very handy.
30 August 2025
Unprompted review
good price communication...
11 September 2025
Good timing
4 September 2025
Everything was quick and easy
Everything was quick and easy, with a nice gift at the end.
30 August 2025
Very good deals
29 August 2025
Het was heel good
27 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.