I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
362 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personnel were polite
Personnel were polite , courteous and very amiable. They did not hard sell or speak parrot fashion ( as if reading from a cue ) Happy to have a come with you.
2 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Jennifer, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Quick
Quick, no nonsense communication with a sense leaving me feeling optimistic about my claim!
4 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kendick, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
This company has an excellent review score on Trustpilot
Easy to set up with the couple of calls from Mis-sold.
Paperwork sent to me very quickly,
Service has been very good and I would recommend using this company to handle your claim.
3 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Hart, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Lisa, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Company very helpful and keep me…
Company very helpful and keep me updated with my claim and progress
1 May 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Laura, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Found them on the internet
Found them on the internet, simple instructions to follow to put in a claim,all done in around 15 mins,easy and clear with the company contacting me straight away, looking forward to hearing from them about my claim in due course.
28 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good and hopefully something…
So far so good and hopefully something will come of this in the shape of payments. Company keep me well informed during the claims process so keeping the fingers crossed
28 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Iain, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Easy to navigate site with clear…
Easy to navigate site with clear information. Managed to set up what I wanted in just a few minutes. Very good service
24 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good,hence the 4*,just…
So far so good,hence the 4*,just waiting for the next stage,overall been a good experience.
25 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Sandra, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I am a pensioner and find myself at a…
I am a pensioner and find myself at a loss when being involved in forms of a Legal nature.Yet to be truly honest I found submitting a claim form for 2 vehicles we purchased through BMW fairly straight forward, especially with the help of Sophie who is an adviser for Miss-sold Expert Her help was nothing short of perfection. So thank you Mis- sold Expert but more so Sophie.
2 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Alan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress. We'll make sure Sophie and the team receive your feedback!
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
i wanted to find out if I had any…
i wanted to find out if I had any agreements that I could claim for and they found some. The process was quick and easy to use.
25 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Leslie, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Giving four stars for now
Giving four stars for now. Saw advert on Facebook about reclaiming , on credit for a vehicle my son had. Sadly he died but as his executor I can claim on his behalf it will then go to his child when they come of age. So far they have been on the ball and helpful. I will update review as they manage this claim on my behalf as it’s to early to say if they deserve five stars.
24 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kathryn, thank you so much for taking the time to share this. We're sorry to hear about your son, but are glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good
So far so good. Being asked for a review before the case is concluded. Happy to leave a full and detailed review after concluding the outcome.
24 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Stefan, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far it's been smooth enough
So far it's been smooth enough. It would be nice if some money comes from this .
The company seems to be approachable and professional.
9 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Denise, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Simple process
Very simple to apply and set up the claim from start to finish
20 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mary, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I've put 4 stars as I have only got…
I've put 4 stars as I have only got intouch 2 weeks ago. They found my car finance but waiting to hear from them again.
23 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Gary, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very streamline process
Very streamline process, little effort required and customer friendly
23 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lesley, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis-sold expert
Of all the companies offering help in getting you a refund Mis-sold expert has been by far the best. Quick and informative in what was promised to me. It was an easy Application, it was easy to claim and understand, excellent service.
17 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Sebastian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Made the process very easy and…
Made the process very easy and explained via email each step
22 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ruth, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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