I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
361 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional/quick resonse and I…
Very professional/quick resonse and I am very happy with this service.
17 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Glena, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
This is not a complaint just a request that due procedure be carried out. Thank you.
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and asked that all my personal data be erased. I also asked that you confirm you have carried out my request. As of today 21 April 2026 I have no such confirmation. Can you please carry out my request and confirm once this has been completed.
18 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ray, thank you for taking the time to share this and we apologise that we hadn't confirmed your cancellation. We tried to get in touch last week as we were unable to locate your cancellation request. We have now received this and can confirm that this has been actioned.
We apologise again for the delay and thank you for sharing your experience with us.
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
It was so simple to fill out my details…
It was so simple to fill out my details and it wasn’t long before I received an email with a confirmation.
17 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Eric, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good with this company
So far so good with this company, the process is very simple and is updating me regularly though emails.
Would recommend for other people looking to get their PPI Claim sorted.
17 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Dean, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far the process has been easy and…
So far the process has been easy and the forthcoming steps easy to understand. It is early days so we will see if the claim is successful or not
20 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Michael, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis- sold finance
Having contacted Mis- sold expert they very quickly contacted me having identified the vehicles I had purchased.
They were very personable and professional and although we are in the early stages of investigation I am quietly confident they will do me proud.
17 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Maurice, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Simple communication and very quick to…
Simple communication and very quick to give details to me.
12 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Stephen, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I’m happy to have this professional…
I’m happy to have this professional company look into any potential claim on my behalf, thank you.
17 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Pye, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Professional communications throughout…
Professional communications throughout the submission process. Still waiting for the outcome to see if i am owed any money.
15 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Andy, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
It was very easy and straightforward to…
It was very easy and straightforward to fill in the details for a claim and within minutes Mis-sold experts had an answer and had found the finance arrangement that had been taken out in 2009.
13 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Philip, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good…
So far so good… I will better judge when the results are back for my claim… easy to deal with so far and excellent communication when I had a question.
13 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Helen, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Sophie was pleasant and explained what…
Sophie was pleasant and explained what to expect and gave me the confidence to make my claims,
kept me informed of what was happening where as the previous company misdirected me,
I have every confidence in the outcome of my claims
Thank you Sophie
15 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Dennis, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I contacted Mis-sold Expert to see if I…
I contacted Mis-sold Expert to see if I had a claim. They answered promptly and are keeping me updated via email. Very good company. Thank you.
Kind regards.
Daren
11 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Daren, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Car finance claim
Very easy and quick to use website. Quick acknowledgement on completed application form now we’ll wait and see.
12 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Susan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Louis, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very professional,exceptionally easy…
Very professional,exceptionally easy company to work with
13 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Neil, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
One stop shop
The Mis Sold Group , have been very professional in all my dealings , at this stage . I feel the first part is now completed and looking forward to the final result .
11 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Dave, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
A Truly Fabulous and Honest offer of…
A Truly Fabulous and Honest offer of support within today's fraudulent world.
Highly recommended.
14 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Gordon, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
A great team to deal with excellent
A great team to deal with excellent. Very reassuring and great customer service skill. First class 11/10 .
14 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi George, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.