MGI Direct Reviews 

168
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their extensive knowledge and supportive approach. The service provided is frequently described as excellent, with many people appreciating the efficiency, clear explanations, and seamless process, even in complex situations. Reviewers also commend the customer service for being responsive, supportive, and going above and beyond to secure the best outcomes, making the entire journey stress-free.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their efficiency, helpfulness, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previous member of MGI direct sorted a new mortgage out for myself through a difficult time for me in 2020.She was amazing unfortunately she passed away this year , however the person I now dealt wit... See more

Rated 5 out of 5 stars

Aled was very helpful. He supported me throughout my journey. He went to that extra mile to show me how to get the right supporting documents for my application. He responded to me anytime I needed he... See more

Rated 5 out of 5 stars

The service provided by your mortgage broker was second to none. The best thing your company did was hiring her. We had a complicated and changing financial situation over a long period of time which... See more

Rated 5 out of 5 stars

We had a great experience all around with Huw - he is friendly and professional. He always had our best interest at heart - looking for the best mortgage offer for our needs and was quick to communic... See more


Company details

  1. Mortgage Broker

Written by the company

Providing expert Mortgage & Insurance advice for everyone from first time buyers to experienced buy to let landlords. We have access to a comprehensive range of mortgage lenders and can explain the benefits and pitfalls of each of the thousands of products available, making for an easier life for you. Our business partners, our experience and our determination to gain a suitable Mortgage offer make it ALL happen, from initial conversation to money in the bank on mortgage completion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, our advisor has been brilliant the last couple of times and makes it a much easier process, couldn’t recommend enough.

9 August 2024
Rated 5 out of 5 stars

Excellent service and communication

Patrick could not have been more helpful through the whole process. His communication was fantastic, we never had to chase him for any information and we were kept updated with any news. We are looking forward to working again with Patrick when the time comes.

2 August 2024
Rated 5 out of 5 stars

Richard cotter is outstanding with his…

Richard cotter is outstanding with his knowledge and advice and tireless in his efforts to get the right mortgage for you. After being turned down by two high street lenders, for two different reasons, Richard found us the perfect mortgage and we completed within 7 weeks. I would 100% recommend MGI DIRECT. He won’t let you down.

2 August 2024
Rated 5 out of 5 stars

Fantastic service by Leighton and the…

Fantastic service by Leighton and the team in helping me sort my remortgage. Nothing was too much trouble and he was always there when we needed him for advice and to chase things up for us. Thank you again for all your help.

31 July 2024

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