Bought a 5.11 EDT. Fast delivery and shipping. The product itself feels a bit expensive for a small piece of metal, but it's far less bulky than the competition, so worth it if you want something that... See more
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Company details
Written by the company
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Written by the company
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United States
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
Replied to 66% of negative reviews
Typically replies within 24 hours
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Quick delivery well packaged and…
Quick delivery well packaged and despite ordering the wrong size initially and having to return them the company provided replacement large larger size within a couple of days excellent service
Easy to order and quick to arrive
User friendly website and ordering
User friendly website and ordering. Good quality products. Fast delivery. Will definitely be ordering again.
Delivery quicker than expected
Delivery quicker than expected, product had good expiry date
Service met my expectation
Excellent service.
nothing like good lungs!
many thanks the lungs look like they will work a treat - much appreciate
Perfect as always
As always a very good price, excellent and quick shipping. Historically customer service has always been perfect. Will continue to use MedTree as my primary retailer.
Used by the NHS hospitals
These are the same as used by the NHS hospital. I've purchased others but they are very inferior.
A nice speedy delivery time. The price could be better. They are the best ones.
I found website easy to use
I found website easy to use , all items were in stock and delivered within 48 hours , great service
Great customer service after confirming…
Great customer service after confirming by telephone after placing a Medtree website order for some boots at a discounted price. Great website, great customer telephone service and a great product. Many thanks to you at Medtree
Amazing service with faulty product
I had a problem with a faulty item. Aaron from the customer service team responed the same day asking for some more info. Once he received it they sent a replacement that day. Amazing service, as someone who has worked almost 30 years in retail i really appreciate a hastle free fix!
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