Bought a 5.11 EDT. Fast delivery and shipping. The product itself feels a bit expensive for a small piece of metal, but it's far less bulky than the competition, so worth it if you want something that... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent service from Medtree. Spot-on communication about my order and dispatch, their website is clear and easy to use, great price plus fair postage cost. My order arrived quickly and i'm very hap... See more
I bought an electronic stethoscope from MedTree a few years ago. After losing the rubber diaphragm, I tried to obtain a spare one from the manufacturer with no success. After ringing MedTree, I was ad... See more
Customer service is phenomenal here! I ordered a stethoscope for my partner who has recently joined the Ambulance service. I left it a bit too late to get a personalised gift. Called Medtree at 9am, t... See more
Company details
Written by the company
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Written by the company
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United States
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
4.8
Excellent
7K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Ordered my new rescus lungs and they…
Ordered my new rescus lungs and they were here the next day. very slick service.
Thanks
M W
3 February 2026
Fast service and good quality products.
10 February 2026
Good product and website for ordering…
Good product and website for ordering and prompt delivery
29 January 2026
First time using MedTree and certainly…
First time using MedTree and certainly will be using again. Easy ordering, fast delivery, I couldn’t ask for any more.
2 February 2026
Returns policy is not an easy process
Returns policy is not an easy process. You have to request a return online and then wait for the company to respond via email.
I decided to keep the product (Bates 8” Boot). Having worn these for 1 shift I can say the only place they are fit for is the dustbin. They are atrociously made and the leather/fabric is so hard. Really uncomfortable boot.
Having worn Altberg for years I thought I would give another brand a try. All I can say is “lesson learnt, buy cheap, buy twice”. Not a Medtree issue I accept, but it’s a product they advertise for sale on their platform.
Stay well away from Bates work boots, albeit Medtree aren’t too bad, their returns policy is far from user friendly.
26 January 2026
Reply from MedTree
Good morning Tony, thank you for your review.
I am sorry you found our returns policy difficult, and I have passed your feedback onto our team.
With regards to the Bates boots, these are a very popular brand and worn by a number of different services, but in this instance they don't appear to have been suitable for your requirement.
Very easy to deal with
Very easy to deal with, due diligence was on point and item was delivered within a couple of days
28 January 2026
Pre clinical stethoscope
Bought a stethoscope (ADC adscope lite 619) online from MedTree for a medical student. It is reasonably priced and works well for pre clinical use. The product arrived in good time and in good condition. The online purchase was straightforward.
22 January 2026
Great shopping experience, bad product
Great shopping experience, product on the other hand....
Bought some 5:11 boots that absolutely kill my feet, ended up getting some magnums.
26 January 2026
Excellent service and thank you for a…
Excellent service and thank you for a prompt delivery.
26 January 2026
Leatherman from MedTree…
I bought Leatherman stuff from MedTree and am pleased, indeed.
20 January 2026
What i needed easy to find what
22 January 2026
Kept us informed of delivery status and…
Kept us informed of delivery status and delivered sooner than we might have expected.
Disappointed that would not accept business debit card (Village Hall) so had to use personal credit card
22 January 2026
Long delivery time
I received my littman stethoscope. Happy with it. Font for engraving isn’t the best. Reason I rate 3/5 is because it took over a month for me to receive my stethoscope. I did receive a 10% refund due to this. But I think if I just ordered it elsewhere without the engraving (which isn’t very clear anyway and like I said, choice of font isn’t great), I would’ve received in a weeks time. The price I bought it at was decent, however other stores were also selling at similar discounted prices at the time. Communication is good from MedTree employees, they respond quite quickly and resolve your issues to the best of their abilities which I was grateful for.
22 January 2026
Reply from MedTree
Thank you for your review. I can see we did provide a number of order updates, advising there was going to be a delay, as this was out of stock with our supplier. We will always try to resolve any customer issue in a timely manner and I'm happy that we managed to help resolve this for you.
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