Application process was straight forward and easy to do. Processing time was quick. I would definitely use medipay again if I need financing for medical procedures.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
Company details
- #13 of 28 best companies in Non-Bank Financial Service
- #4 of 13 best companies in Alternative Financial Service
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
478 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
994 reviews
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This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Easy to apply and helpful on the phone also
Great company to work with. Very helpful and fast.
8 December 2025
Reply from MediPay
Thank you for your review. We are pleased to hear that you found us helpful and fast to work with. Providing efficient and supportive service is something we strive for every day.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Such a wonderfully simple system for…those in need of medical support!
Such a wonderfully simple system for people who need to meet a medical need. And the access to help was seamless should it be needed.
5 December 2025
Reply from MediPay
Thank you for your thoughtful review. We are delighted to hear that you found our system simple and that accessing help when needed was seamless. Making it easier for people to meet important medical needs with confidence and support is at the heart of what we do.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Extremely helpful in times of need
4 December 2025
Reply from MediPay
Thank you for your review. We are really pleased to hear that our team was able to help you during a time of need. Supporting our customers when it matters most is very important to us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Very responsive
Very responsive. Love that they text updates and advise if you need to call. It saves time sitting on hold and you know the status of application at all times.
1 December 2025
Reply from MediPay
Thank you for your thoughtful review. We are pleased to hear that you found our team responsive and that the text updates kept you informed throughout your application. Keeping customers updated and saving them time is something we put a lot of care into.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Applying was so easy no hassles.
Applying was so easy and getting aplroved was so quick with no hassles.
28 November 2025
Reply from MediPay
Thank you for your review. We are glad to hear that applying was easy and that your approval was quick and hassle free. Making the process smooth and stress free for our customers is very important to us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are pleased to hear that you found the process quick and easy. Making access to treatment simple and efficient is a key focus for us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Ajay was absolutely fantastic he was so…
Ajay was absolutely fantastic he was so helpful always returned calls talked me through everything it was a pleasure dealing with me a great employee you have 😊
19 November 2025
Reply from MediPay
Thank you for your lovely review. We are delighted to hear that Ajay was absolutely fantastic, took the time to talk you through everything and always returned your calls. Providing supportive and attentive service is something we value greatly.
We have shared your kind feedback with Ajay and the team. If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Good phone contacts & easy application process
Easy to apply & application etc is very straightforward & easy to understand
21 November 2025
Reply from MediPay
Thank you for your review. We are glad to hear that you found the application process easy, straightforward and simple to understand. Making things clear and accessible for our customers is very important to us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
The Staff are so helpful made the whole…
The Staff are so helpful made the whole experience very simple
20 November 2025
Reply from MediPay
Thank you for your review. We are very pleased to hear that our staff were helpful and made the experience simple for you. Providing clear and supportive service is something we care deeply about.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Medipay were very good
Medipay were very good, easy to deal with, open communication, and very quick to process.
20 November 2025
Reply from MediPay
Thank you for your wonderful review. We are glad to hear that you found us easy to deal with, that communication was clear and that your application was processed quickly. Providing a smooth and transparent experience for our customers is very important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Verry happy and easy to use
18 November 2025
Reply from MediPay
Thank you for your review. We are very happy to hear that you found our service easy to use and that you had a positive experience. Supporting patients with a simple and smooth process is very important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Fast helpful and so easy to talk to.
17 November 2025
Reply from MediPay
Thank you for your review. We are glad to hear that you found our team fast, helpful and easy to talk to. Creating a friendly and stress free experience for our customers is something we take great pride in.
If you ever need support again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are pleased to hear that you found our team easy to deal with and prompt. Providing fast and straightforward support is very important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are happy to hear that you found the process very easy and helpful. Making access to treatment simple and supportive is something we focus on every day.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
exceptional customer care
24 October 2025
Reply from MediPay
Thanks so much for your review! We’re thrilled to hear you had an exceptional experience with our team. Helping patients access treatment with care and transparency is what we’re all about.
If you ever need support again, we’re always here on 1800 810 950.
Wishing you all the best on your treatment journey!
The MediPay Team
Yash was kind and professional
Yash was kind , professional and helpful .
He helped through the whole thing knowing I was extremely stressed .
22 October 2025
Reply from MediPay
Thank you for sharing your experience. We are so pleased to hear that Yash was kind, professional and supportive throughout the process, especially during a stressful time. Your comfort and confidence matter to us.
We have passed on your feedback to Yash and the team. If you ever need further assistance, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are glad to hear the application was easy and that you received great service while arranging finance for your pet’s care. Helping customers access treatment quickly is very important to us.
If you ever need support again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
AJAY is AMAZING
AJAY is AMAZING, if it wasn’t for his hard work I wouldn’t have been able to get my procedure done. Absolutely amazing customer service. Would highly recommend Ajay!
16 October 2025
Reply from MediPay
Thank you so much for your wonderful review. We are thrilled to hear that Ajay was able to support you through the process and help you access the procedure you needed. Exceptional customer service is something we take great pride in.
We have shared your feedback with Ajay and the team. If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Straight forward and easy
16 October 2025
Reply from MediPay
Thank you for your review. We are pleased to hear that you found the process straightforward and easy. Making treatment more accessible with a simple experience is something we focus on every day.
If you ever need support again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Easy to use and efficient service
13 October 2025
Reply from MediPay
Thank you for your review. We are very happy to hear that you found our service easy to use and efficient. Making the process simple and stress free is important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
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