Application process was straight forward and easy to do. Processing time was quick. I would definitely use medipay again if I need financing for medical procedures.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
Company details
- #13 of 28 best companies in Non-Bank Financial Service
- #4 of 13 best companies in Alternative Financial Service
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you're looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
264 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
995 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and efficient service
13 October 2025
Reply from MediPay
Thank you for your review. We are very happy to hear that you found our service easy to use and efficient. Making the process simple and stress free is important to us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Great experience
Great experience. Super easy to apply. Quick approval. Friendly staff and super helpful
15 October 2025
Reply from MediPay
Thank you for your wonderful review. We are delighted to hear that you had a great experience with an easy application, quick approval and friendly support from our team. Helping patients access treatment with confidence means a lot to us.
If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are pleased to hear that you found the process quick and easy. Making access to treatment simple and stress free is a priority for us.
If you ever need assistance again, please contact us on 1800 810 950.
Kind regards
The MediPay Team
Great service.
Easy to apply, fast communication, quick disbursement of funds, helpful support staff.
29 September 2025
Reply from MediPay
Thank you for your fantastic review. We are very happy to hear that you found the application easy, communication fast, disbursement quick and our support team helpful throughout the process. Providing a smooth experience for patients is something we care deeply about.
If you ever need assistance again, please contact us on 1800 810 950.
Warm regards
The MediPay Team
These guys helped me time and time…
These guys helped me time and time again in helping me change my life. Thanks
29 September 2025
Reply from MediPay
Hi Michael,
Thank you so much for your amazing 5 star review!
So happy we could continue supporting your life changing needs.
MediPay
Ernest was very helpful and great to…
Ernest was very helpful and great to deal with
24 September 2025
Reply from MediPay
Hi Tony,
Thank you so much for your 5 star review of the team member Ernest!
So happy we could support your healcare needs.
MediPay
I dealt with Ernest
I dealt with Ernest. He was amazing. The process was quick and easy. Highly recommend
15 September 2025
Reply from MediPay
Hi Tania,
Thank you so much for your 5 star review of the team and recommendation!
So happy we could support your healcare needs.
MediPay
Fantastic experience ⭐️⭐️⭐️⭐️⭐️
Amazing service. Very quick to process my application with fantastic communication. Highly recommend ⭐️⭐️⭐️⭐️⭐️
15 September 2025
Reply from MediPay
Hi Katherine,
Thank you so much for your 5 star review and recommendation!
So happy we could support your healcare needs.
MediPay
Interest rates high and not willing to…
Interest rates high and not willing to change. Disappointing considering that it’s for medical expenses
11 September 2025
Reply from MediPay
Hi David,
Thank you for your review.
MediPay only charges interest on what you use, not what you're approved for.
We also offer interest rate discounts if you pay early within 12 or 24 months.
Early payment is encouraged with no fees or charges applied to faster or early payments towards your loan.
MediPay
Agency nursing & acceptable income
They were the only company to deem my casual nursing contracts between multiple company as an acceptable income stream
11 September 2025
Reply from MediPay
Hi Jayne,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Reply from MediPay
Hi Lisa,
Thank you so much for your 5 star review of our service level!
MediPay
Reply from MediPay
Hi Lisa,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
The whole process was really easy to…
The whole process was really easy to navigate within 24 hours. I had a full approval. They answered my questions when I emailed them. I would deal with them again and I would recommend them.
9 September 2025
Reply from MediPay
Hi Jennifer,
Thank you so much for your 5 star review and recommendation!
So happy we could support your healcare needs.
MediPay
Worked with AJ through the process and…
Worked with AJ through the process and he was so helpful with everything. Also received a follow up call from them to make sure payment was sent through for the following day. Thanks for everything.
9 September 2025
Reply from MediPay
Hi Anthony,
Thank you so much for your 5 star review of our Payment plan and team!
So happy we could support your healcare needs.
MediPay
Huge shoutout to Ajay!
Huge shoutout to Ajay!! He was super helpful, kind & patient through the whole process. He answered all my questions thoroughly and ensured the process was smooth sailing.
4 September 2025
Reply from MediPay
Hi Ava,
Thank you so much for your 5 star review of our Payment plan and team!
So happy we could support your healcare needs.
MediPay
Quick easy and stress free
28 August 2025
Reply from MediPay
Hi Stephen,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Reply from MediPay
Hi Astra,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Reply from MediPay
Hi Kushalta,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Clear instructions as to what was…
Clear instructions as to what was required to process application
14 August 2025
Reply from MediPay
Hi Lisa,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay
Exceptional Customer Service
My experience with MediPay has been smooth, efficient, and positive. I have immensely high feedback regarding the employee I was in contact with: Ernest! He was exceptional in all aspects of the support I was given throughout my application process. Ernest was pleasant, approachable (somehow even through the phone), and incredibly easy to speak to. His support and advice were given in an efficient and timely manner with full transparency about possibilities and their potential outcomes. Additionally, Ernest made himself available for contact via his direct phone number and email in case I had any questions for him, and he worked quickly with any new information I gave him. Ernest has earned the highest of praises for his fantastic service. All in all, I couldn’t have had a better experience while applying for a loan.
12 August 2025
Reply from MediPay
Hi Shenae,
Thank you so much for your 5 star review of our payment plan and team!
MediPay
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