Application process was straight forward and easy to do. Processing time was quick. I would definitely use medipay again if I need financing for medical procedures.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
Company details
- #13 of 28 best companies in Non-Bank Financial Service
- #4 of 13 best companies in Alternative Financial Service
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
478 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
993 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Very communicative staff and the…
Very communicative staff and the turnaround time from my application was quick. Thank you MediPay x
9 February 2026
Reply from MediPay
Thank you so much for the lovely review. We are really glad our team kept you well informed and that your application was processed quickly. That is exactly the experience we aim to deliver.
We truly appreciate the kind words. If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thanks so much for the great review. We love hearing that you found the process simple and effective. That is exactly what we aim to deliver every time.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the great feedback. We are really happy to hear everything was quick and easy for you. That is exactly what we aim for.
If you ever need anything again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks for choosing MediPay.
Friendly prompt service answered…
Friendly prompt service answered questions quickly and genuinely helped me, in regards to my financial situation. Thank you again
28 January 2026
Reply from MediPay
Thank you so much for this thoughtful review. We are really glad our team could answer your questions quickly and genuinely support you with your financial situation. That is exactly the kind of experience we aim to provide.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Easy to communicate and very efficient…
Easy to communicate and very efficient service
23 January 2026
Reply from MediPay
Thank you so much for the lovely feedback. We are really glad you found it easy to communicate with us and that the service felt efficient. That is exactly the experience we aim to deliver.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Ajay has been amazing
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
22 January 2026
Reply from MediPay
This is such great feedback to read, thank you. We are so glad Ajay was able to support you and make the whole process feel less stressful. That is exactly the experience we want for every customer.
We have shared your message with Ajay and the team, and we are pretty sure it made his day. We really appreciate you taking the time to say thank you.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for sharing this. We are really glad the application was quick and easy and that we could help take some of the stress off your shoulders. That is exactly why we do what we do.
If you ever need anything in the future, we are here on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
A very easy and non complicated…
A very easy and non complicated application. Once ive paid off current loan, i wont hesitate to use again. Thanks Guys
19 January 2026
Reply from MediPay
Thank you so much for the great feedback. We are really glad you found the application easy and straightforward. That is exactly how it should feel.
It also means a lot to hear you would use us again. We truly appreciate the trust. If you ever need anything, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thanks so much for the review Jenny. We are really happy to hear you were pleased with the process. Keeping things simple and stress free is exactly what we aim for.
If you ever need help again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks for choosing MediPay.
Reply from MediPay
Thanks so much for the review Paul. We are really happy to hear you were pleased with the process. Keeping things simple and stress free is exactly what we aim for.
If you ever need help again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks for choosing MediPay.
excellent and quick service
excellent and quick service .
we had an emergency for my daughters operation and needed 2000 they had it approved and processed in 48 hours .
13 January 2026
Reply from MediPay
Thank you so much for sharing this. We are really glad we could support you during such a stressful time and help get everything approved and processed quickly for your daughter’s operation. Knowing we could make things a little easier when it mattered most means a lot to us.
If you ever need anything in the future, we are always here on 1800 810 950 or at customercare@medipay.com.au
Wishing your daughter a smooth recovery and all the very best.
It was quite easy to go through the…great
It was quite easy to go through the process.
Very fast response from staff
Approved my loan in a timely fashion.
8 January 2026
Reply from MediPay
Thank you for your review. We are glad to hear that you found the process easy, received fast responses from our team and that your loan was approved in a timely manner. Providing a smooth and efficient experience is very important to us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Amazingly caring and considerate
Omg! They were next level amazing! For this I am forever grateful. Thanks so much
6 January 2026
Reply from MediPay
Omg, thank you so much for this amazing feedback. We absolutely love hearing this and are so glad we could help when it mattered most. Knowing we made a real difference means the world to our team.
If you ever need anything at all, we are always here on 1800 810 950 or at customercare@medipay.com.au
Easy to apply fast sevice
Easy to apply fast sevice
This is the second time using medipay . Thank you medi pay I appreciate your help!
19 December 2025
Reply from MediPay
Thank you so much for your kind words and for choosing MediPay again. We are really glad to hear the application was easy and the service was fast. It means a lot to us that you trusted us a second time.
If you ever need help in the future, we are always here on 1800 810 950 or at customercare@medipay.com.au
Reply from MediPay
Thank you so much for the great feedback. We are really glad you experienced fast service and helpful support. Keeping things simple and getting things done quickly is exactly what we aim for.
If you ever need a hand again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Reply from MediPay
Love this. Thank you so much for the great review. We are really happy to hear everything was quick and easy for you.
If you ever need help again, we are always here on 1800 810 950 or at customercare@medipay.com.au
The service was clear and consistent…
The service was clear and consistent ensuring the good customer service is being provided.
11 December 2025
Reply from MediPay
Thank you for your review. We are pleased to hear that you found our service clear and consistent. Providing reliable communication and a positive customer experience is very important to us.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Easy to use except I wasn’t sure how to…
Easy to use except I wasn’t sure how to get back into it once I had started
8 December 2025
Reply from MediPay
Thank you for your review and for sharing your feedback. We are glad to hear that you found the system easy to use, and we appreciate you letting us know about the uncertainty around getting back into your portal. Feedback like this helps us improve clarity for our customers.
If you ever need help instructing a payment or have any questions, please contact us on 1800 810 950 or email customercare@medipay.com.au and our team will be happy to assist.
Kind regards
The MediPay Team
Reply from MediPay
Thank you for your review. We are pleased to hear that you found our service perfect and fast. Providing quick and helpful support is something we work hard to deliver.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
Easy to apply and helpful on the phone also
Great company to work with. Very helpful and fast.
8 December 2025
Reply from MediPay
Thank you for your review. We are pleased to hear that you found us helpful and fast to work with. Providing efficient and supportive service is something we strive for every day.
If you ever need assistance again, please contact us on 1800 810 950 or email customercare@medipay.com.au
Kind regards
The MediPay Team
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