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Medicspot Reviews 

12,349
•
TrustScore 4.5 out of 5

4.4

Weight Loss Service
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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and clear communication, making the entire process straightforward and easy to navigate. Many people highlight the quick response times to emails and inquiries, along with the helpful and supportive customer service, which instilled confidence and peace of mind. The ordering process is frequently described as simple, efficient, and thorough, ensuring that individual circumstances are properly assessed. However, some customers were dissatisfied with the customer service, citing a lack of human support, slow responses to emails, and issues with order tracking. These reviewers experienced significant delays in receiving their orders or updates, leading to frustration and missed treatments.

What people talk about most

Service

Customers had positive experiences with service, often praising the excellent support and customer service,... See more

Order

Consumers find the ordering process to be positive, with many describing it as quick, easy, and efficient.... See more

User experience

Clients share positive opinions on user experience, describing it as quick, easy, and efficient from start to... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent support and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was initially surprised by how quickly payment was requested. I felt at the time I’d only given basic information and that I might be dealing with a company more interested in £££’s than prescribin... See more

Rated 4 out of 5 stars

It was pretty straightforward and I was glad of the amount of information that was requested from me, it made me feel more comfortable and confident

Rated 5 out of 5 stars

I really appreciate how the team handled my situation. There was an issue with my order while I was abroad, but they helped fix everything and even sent me an international prescription so I could ge... See more

Company replied

Rated 5 out of 5 stars

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to compl... See more

Company details

  1. Weight Loss Service

Written by the company

Your weight loss journey ends here. Put a stop to endless dieting with clinically-proven weight loss treatments that can bring real, lasting results. Check your eligibility now at www.medicspot.co.uk

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(12,349)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My experience from start to finish was…

My experience from start to finish was exemplary. The customer services adviser was so kind and helpful . The whole process of ordering and dispatch was so quick . Really pleased with this company . I will continue to use them . Service was second to none .

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy and helpful…

After being let down by my previous prescriber who have changed their criteria and stopped my treatment half way through, I have found Medicspot to be easy and helpful. Just a few short steps to complete and full consultation and my medication is on the way to me. Thank god I found them so that I can finish my treatment successfully

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, it was my first time switching providers since I started taking weight loss medication and it was very straight forward. Thank you.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy applying

Easy applying, though thorough which is a good thing, glad I choose medicspot, have been approved my journey starts now, big thank you

14 July 2025
Unprompted review

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