Compared to other networks, it's the slowest and most unreliable, since in some places it simply doesn't work, while my friends who use other SIM cards are able to use their data, while mine doesn't w... See more
Company replied
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Review summary
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The function of the mobile service is generally good Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc My local PT card ge... See more
Company replied
You network is to much slow sometime the network off automaticaly while other network sim carda are to much fast
Company replied
Most of the time mobile data connection is connecting but not getting connected though I have 80GB or 45GB balance. I have always issues about network connection.
Company replied
Company details
Written by the company
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contact info
1050-127, Lisbon, United Kingdom
- lycamobile.pt
3.0
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Lyca Mobile PT
Dear Nonso,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
It's comes in reasonable price tag and…
It's comes in reasonable price tag and good network
23 July 2026
Reply from Lyca Mobile PT
Dear Singh,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing poor network performance.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Extra charge on data packeg
Poor network in madeira and i bought 12 months packeg 50 gb the price was 5.60€ but now months they charged 7€ without my permisson totally scam of lyca sim and packeg from next month i m going to change sim
23 July 2026
Reply from Lyca Mobile PT
Dear Suman,
We’re sorry to hear about your concerns regarding the unexpected charges and network issues in Madeira.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the plan charges and network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We are so glad you are part of our community!
Thank you for the fantastic star rating.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Muskan sharma,
We're so glad you loved our service! Your positive feedback truly makes our day. Thank you!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very Professional and Good customer's Services
Excellent customer service, friendly staff, quick response, and a smooth, professional experience.
15 July 2026
Reply from Lyca Mobile PT
Dear Tariq Saeed,
We're so happy to hear you had such a smooth and professional experience with our team. We truly appreciate your kind words about our customer service!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The network is to much slow
You network is to much slow sometime the network off automaticaly while other network sim carda are to much fast
23 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow network speeds and intermittent connectivity issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
internet is too slow always have…
internet is too slow always have problems with network
15 July 2026
Reply from Lyca Mobile PT
Dear Mandeep,
We’re sorry to hear that you are experiencing slow internet speeds and ongoing network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Dilli Ram Pandey,
We appreciate your feedback. We're sorry the internet connection wasn't great. We are always working to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Alwys bufering when i use the internet…
Alwys bufering when i use the internet its very complicated
22 July 2026
Reply from Lyca Mobile PT
Dear Vijen,
We’re sorry to hear that you are experiencing buffering issues while using the internet.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
My internet running very very slow i…
My internet running very very slow i did 3,4 time coll lycamobile
15 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing very slow internet speed despite contacting our support team.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Sumit,
We’re sorry to hear that you are experiencing network issues in Portugal.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Anuj,
We’re sorry to hear that you are experiencing network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Too slow internet can’t even listen one…
Too slow internet can’t even listen one song without buffering
15 July 2026
Reply from Lyca Mobile PT
Dear Sagar,
We’re sorry to hear that you are experiencing slow internet speeds and buffering issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca is very good company I use 3 year…
Lyca is very good company I use 3 year now so I'm happy and thank you Lyca
22 July 2026
Reply from Lyca Mobile PT
Hi Mohammad kamruzzaman,
We're so happy to hear you've had such a positive experience with us over the past three years! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Bal gopal magar,
We appreciate your feedback regarding the network performance. We are actively working to enhance our services for a faster experience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues and that your service did not meet your expectations.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Im using lyca sim from last 2 and half…
Im using lyca sim from last 2 and half years i realy happy with lyca but I request please allow to us hotspot also share data with other mobile
15 July 2026
Reply from Lyca Mobile PT
Hi Waqar altaf,
We're so happy to hear you've been a Lyca user for so long! We appreciate your feedback regarding hotspot and data sharing. We'll certainly pass this suggestion along to our team for consideration.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Slow network
You showing, you are providing 5g high speed data, but in the reality Slow network,
Not good signal
It's ok but not wonderful
22 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow network speeds and poor signal quality.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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