The assistant at Pisa airport was excellent. She was extremely helpful and spoke English. However the drop off at Milan was challenging as we could not find the entrance. A map would be helpful, as... See more
Company replied
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Excellent experience with the car rental! The car was clean, comfortable, and in great condition. The service was professional, friendly, and everything went smoothly from start to finish. The whole p... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ A flawless car rental experience in Pisa Renting with Locauto was genuinely one of the best travel decisions I made during my stay in Pisa. From the moment I arrived, their team... See more
Company replied
We had a great experience renting the car! The pick-up process was very easy and smooth, and Simona was exceptionally kind, friendly, and helpful. She gave us useful advice and clear explanations to m... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Contact info
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy
- +39 0243020421
Unisciti a MyLocauto Friends
4.7
Excellent
4K reviews
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Receptionist and person in yard who…
Receptionist and person in yard who handed over the vehicle were friendly and helpful. The vehicle was clean and well presented.
Downside was the hire was expensive with lots of add-ons that I didn't want and weren't well explained or presented as optional.
21 September 2026
Reply from Locauto Group - Pisa Aeroporto
Dear Barry,Thank you for sharing your feedback with us. We are pleased to hear that our counter and yard staff provided a friendly and helpful service, and that your vehicle was clean and well presented upon collection.However, we are deeply sorry that the additional services were not clearly explained.
We will review your comments with the local team to improve our communication at the counter.
Regarding the rental cost, please note that our rates are dynamic and fluctuate according to vehicle availability and market demand.Nevertheless, we apologize if the overall price fell short of your expectations on this occasion.
We value your business and hope to welcome you back for a much better and completely transparent experience in the future.
Elisa
Reply from Locauto Group - Pisa Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
We are satisfied with the service
28 September 2026
Reply from Locauto Group - Pisa Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
VW T Roc
Fairly new car, ready to go on arrival. Renting experience was straightforward.
Only problem was auto hold and the reversing camera were not working on the VW T Roc which was a bit of a nuisance
25 September 2026
Reply from Locauto Group - Pisa Aeroporto
Dear D Barnwell,thank you for your review.
We are glad that you enjoyed our service despite the issues with the car. We have taken your feedback to heart to improve our vehicle checks, and we hope to welcome you back for a 5-star experience next time!
Elisa
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Everything was good
Everything was good. Professional, nice staff. Good rental company.
24 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Very easy to deal with super friendly…
Very easy to deal with super friendly staff .Went over the car at the beginning with you so to show you any damage or marks on the car which was good will definitely use this company again when I return to Italy
27 September 2026
Reply from Locauto Group - Pisa Aeroporto
Dear Michele,thank you for your kind review.
We are thrilled to hear that you enjoyed our friendly staff and we look forward to welcoming you back soon.
Elisa
Easy pickup
Easy pickup, friendly staff, good condition of car and everything explained. Don't forget to hire a booster seat if you have children under the 1.5m tall
27 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
I recommend the Locauto
I recommend the Locauto. The car rental process went smoothly and without any problems. We are very pleased.
27 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Seamless collection of car
Seamless collection of car , car was perfect and seamless drop off. Staff were great
26 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Pisa Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
We picked up the car from Pisa Airport
We picked up the car from Pisa Airport. The customer service staff were friendly, and the price was competitive. Everything went smoothly and reliably, and we were happy with the car. There were no issues, and our holiday went wonderfully. Thank you.
25 September 2026
Reply from Locauto Group - Pisa Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Good customer service
Good customer service, with a well-presented vehicle. It was bigger than had been booked, but this was not a problem.
22 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Nice and very helpful front desk staff
Nice and very helpful front desk staff, easy to book and new vehicles available.
16 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Pisa Aeroporto
Dear Wim,thank you for taking the time to share your review!
We are delighted to hear that you enjoyed our service.
Regarding our rates, we would like to share that our pricing is dynamic and fluctuates based on market demand, seasonal factors, and vehicle availability. We always strive to maintain a high standard of quality and service while keeping our prices competitive.
We truly appreciate your feedback and look forward to welcoming you back again in the future!
Elisa
Hasslefree hire
Good experience except for finding the Milan drop off was a bit of an issue.
23 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Pisa Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
It was a nice experience
It was a nice experience. The booking process was easy. The car was as requested. The interaction with the staff was good. We’ve had full insurance and everything was plug and play.
15 September 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for your feedback! Fausto
We had great difficulty getting petrol…
We had great difficulty getting petrol before returning the car. We tried three different petrol stations, all of which were out of petrol. As we would otherwise have n=missed our flight we had no choice but to return the car without refilling. This cost us a "refuelling fee" of €50.00 plus the petrol at an elevated price. This left us feeling we had been badly treated.
14 September 2026
Reply from Locauto Group - Pisa Aeroporto
Dear Patrick,Thank you for sharing your feedback, and we are truly sorry to hear about the difficulties and stress you experienced while searching for a petrol station before your flight.
We completely understand how frustrating this situation must have been. To help customers avoid last-minute delays and stress when heading to the airport, Locauto offers a Pre-Paid Fuel option, which allows you to return the vehicle without needing to refill it yourself.
When the vehicle is returned without a full tank, the Refuelling Service fee and fuel costs are automatically applied in accordance with the terms and conditions outlined on our website (locautorent.com) and signed at the start of the rental agreement.
We regret that this was not communicated clearly at pickup, and we appreciate your feedback as it helps us improve how we inform our customers. We hope to have the opportunity to welcome you back for a smoother experience in the future.
Elisa
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