Lloyds Bank Insurance Reviews 7,595

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,193 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, noting the website is easy to navigate and understand, making the process straightforward and stress-free. Many appreciate the competitive pricing, often finding better coverage for less money compared to other providers. The staff also receives high praise for being helpful, knowledgeable, and patient, providing clear explanations and excellent service. However, some customers also noted issues when making changes to their policies, citing high administration fees and increased costs when contacting them by phone. A few other people also felt that renewal quotes were significantly higher than initial offers or competitor prices, leading them to seek alternative providers.

What people talk about most

Price

Consumers find price to be positive, with many reviewers reporting very affordable and competitive prices for... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing it as easy to use, navigate,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, politeness, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the ease and efficiency of the... See more

Website

Reviewers express satisfaction with the website, highlighting its ease of use and navigation for setting up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been advised brilliant by Sarah. She didn't only do my house insurance, she was part if my whole mortgage application. She is absolutely fantastic! Always helpful, quick response and went above... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with my bank advisor (Sandra) who, among other things, help me sort this insurance. Both the browser version on the computer, and the app version on the phone were easy to use, and... See more

Company replied

Rated 5 out of 5 stars

Easy to follow Web site. No silly questions about locks Additional information given by real person over the phone Competitive price. They really test comes if I need to claim. Hopefully not

Company replied

Rated 5 out of 5 stars

Once put into the correct place I was finally able to get all issues resolved satisfactory and quickly by a helpful professional person. Problem was initially caused by the lack of updated informati... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Bank
  4. Home Insurance Agency
  5. Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

I liked the choices

I liked the choices and it was easy to set up

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're glad you found the setup easy and liked the choices. Thank you!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Home insurance with Lloyds

The account was easy to set up I could easily pick and choose what I wanted and the price was excellent

26 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi David,

We appreciate you sharing your feedback. We're glad you found setting up your account easy and our pricing excellent.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Mandy,

Thank you for your review, great to hear about the service you received from our team.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Straightforward

Straightforward to set up and covers the needs we have insuring our house contents

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Peter,

We're so glad to hear our setup was straightforward and met your home contents insurance needs. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy to complete application

Easy to complete application . Good coverage and reasonable price

27 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Paul,

We're glad you found our application process easy and appreciate your positive feedback on our coverage and pricing.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy to use website, and take out car insurance.

Easy to use website, so taking out car insurance was easy and at a competitive price. However you only get to find out how good an insurance company is if you are unfortunate enough to have to make a claim. Hopefully I won't need to put Lloyds to the test.

26 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello David

We love to see feedback like yours - thanks for letting us know you found our process nice and easy.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

easy to get quote ,but as a lloyds…

easy to get quote ,but as a lloyds customer should allways get better rates

25 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Alan,

Thanks for letting us know you found our process nice and easy.

We don't currently have discounts for our banking customers as we give our best possible price to all of our customers.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 4 out of 5 stars

Smooth service and a reasonable premium.

Once we had decided that the increase in our existing home insurer's charges, for which they offered no explanation, was excessive, we were pleased with how easy and quick it was to be quoted a premium by Lloyds, which was reasonable and comprehensive. The booklets that were subsequently provided were well presented and thorough.

21 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Richard,

We are happy to hear that our quoting process was easy and efficient for you, and that our premium and materials met your expectations. We appreciate your positive feedback.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Ease of use

Ease of use, priced well but could always be more competitive!

25 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Robert,

Thanks for taking the time to leave us a review.

We love to see feedback like yours - thank you.

I'm really pleased to see that you found our sale process easy. Hopefully we will be able to offer you a competitive renewal quote when that comes around.

Thanks for choosing us!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Easy to complete

Easy to complete online and very clear

31 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Linda,

We're glad our online process was clear and easy to complete.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Lloyds car insurance

Price, ease of purchase

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Robert,

Thanks for letting us know you found our process nice and easy.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Simple online process

Simple online process. Clear and easy to navigate purchase

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Kathleen,

Thanks for taking the time to leave us a review.

I'm really pleased to see that you found our process clear and easy.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Very easy to navigate the purchase of…

Very easy to navigate the purchase of the policy on the app. Policy schedule was avaliable for downloading promptly

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Mary,

We're happy to hear that navigating the app was easy and that your policy schedule was available promptly. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Super easy to set up no awkward…

Super easy to set up no awkward questions that confuse you. Very good cover and easy payment method

29 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Annette,

We're so glad you found our setup process easy and straightforward. We appreciate your kind words about our coverage and payment options.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Excellent service and insurance policy

Excellent service and insurance policy. Thank you

22 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Sheridan,

Thanks for taking the time to leave us a review.

I'm really pleased to see that you're so happy with our service.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Good price, smooth process

I applied for my car insurance through compare the market, which directed me to Lloyds Bank Insurance. The whole process was straightforward. And also a good price.

30 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Sarah,

Thanks for taking the time to leave us a review.

I'm really pleased to see that you found the whole purchase process nice and easy.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 4 out of 5 stars

Easy to understand

Easy to understand

25 May 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Michael,

Thanks for taking the time to leave us a review.

We love to see feedback like yours - thank you.

I'm really pleased to see that you found our sale process easy to understand.

Thanks for choosing us!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Straightforward no hassle

Straightforward no hassle

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Francis,

Thanks for taking the time to leave us a review.

I'm really pleased to see that you found our purchase process hassle free.

Have a great day!

David

Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Easy yo complete online.

Very easy to complete on line , the policy offered a very comprehensive cover…more expensive than others but the others have a limited cover.

8 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Warren,

We're glad to hear our online process was easy and that you found our comprehensive cover valuable. Thank you for your feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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