The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
Company replied
As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
Company replied
Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lloyds Bank Insurance
Hi,
Thank you for your wonderful feedback. We are delighted to hear that you are very happy with the customer service you received.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
very easy to arrange no problems
20 July 2026
Reply from Lloyds Bank Insurance
Hi Christopher,
We are so happy to hear that arranging everything was easy for you and that you had no problems.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Pamela,
We're so pleased to hear that you had a straightforward experience with us and encountered no problems.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Sajeewan,
We are sorry to learn of the delay in receiving your insurance policy documents. Having checked your policy, I can confirm that the documents were originally sent on the day your policy was set up. I have now requested that they be sent to you again and you should receive them shortly.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Car insurance made simple
Easy to negotiate your website,quite easy to get a quotation, and a very competitive price was achieved,I had checked multiple comparison sites,and I felt Lloyd's car insurance met all my requirements,and I bank with Lloyd's so keep everything under one roof seemed logical.
21 July 2026
Reply from Lloyds Bank Insurance
Hello.
Thanks for taking the time to leave us a review.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi Sue,
We're so pleased to hear that you found the process straightforward and easy to complete.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Patricia,
We're delighted to hear that you found everything straightforward and easy to comprehend.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Mary.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Competitive pricing.
Easy to setup the policy online. Had all the information easily accessible to decide the best option for me. A really competitive price.
30 July 2026
Reply from Lloyds Bank Insurance
Hi Nigel,
We're so pleased to hear that you found setting up your policy online straightforward and that our information helped you choose the best option at a competitive price.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Bernard.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hello David.
Thanks for taking the time to leave us a review. It's much appreciated.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi,
We're so glad to hear that everything was completed with such ease and speed for you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Tracey,
We're so pleased to hear that you found the process easy and that you were able to achieve what you set out to do.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Stephen.
I'm really pleased to see that you find your policy price to be competitive. Have a great day.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
All done online but it was quick and…
All done online but it was quick and easy, also £200 cheaper than the company I had been with for 2 years with a far better coverage.
24 July 2026
Reply from Lloyds Bank Insurance
Hello Hugh.
We love to see feedback like yours - thanks for letting us know.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Just all.round great
17 July 2026
Reply from Lloyds Bank Insurance
Hi Simon,
We're so happy to hear you had such a great experience with us. We truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Really hard to navigate
Really hard to navigate kept leaping back had to go to payment page four times before I could finalise
Like to use Lloyds as it’s a name I trust
1 July 2026
Reply from Lloyds Bank Insurance
Hello Mrs Morris.
I'm very sorry to hear that you had some initial issues. We've made a note of your dissatisfaction.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi,
Thank you for your wonderful feedback! We are so pleased to hear that you found our offer to be good and our service efficient.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
The guy at Chichester was great at…
The guy at Chichester was great at sorting the insurance out.
6 July 2026
Reply from Lloyds Bank Insurance
Hi Jon,
We're delighted to hear that our team member at Chichester branch was great at helping you with your insurance.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Lynn,
We're so happy to hear that you found the setup process to be easy.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.