Lloyds Bank Insurance Reviews 

8,113
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and quick user experience, finding the website easy to navigate for policy setup. Many people found the pricing competitive, offering good value and often beating previous quotes, making it an affordable choice. The staff are frequently commended for their helpfulness, knowledge, and patience, contributing to a positive overall service. However, some customers noted that renewal quotes were occasionally higher than expected or less competitive. A few people also felt the service was unsatisfactory, mentioning concerns with staff knowledge or handling of specific situations.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive rates and good value... See more

User experience

Customers had positive experiences with user experience, finding the process simple, straightforward, and... See more

Service

Clients share positive opinions on service, often highlighting the straightforward and speedy process of... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its clarity and ease of use for obtaining... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more

Company replied

Rated 5 out of 5 stars

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more

Company replied

Rated 5 out of 5 stars

As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more

Company replied

Rated 5 out of 5 stars

Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Bank
  4. Home Insurance Agency
  5. Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,113)

3,459 reviews in the last 12 months

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Rated 5 out of 5 stars

A really uncomplicated experience

A really uncomplicated experience. It was quick and easy so for a technophobe in their 70s this was just what I needed, after having the opposite experience and being frustrated beyond belief with another site! It was also a very competitive quote. So a win win experience for me.

16 July 2026
Rated 5 out of 5 stars

Checked on the Internet got a quote…

Checked on the Internet got a quote quickly and paid for my insurance straight forward hassle free happy with service have not spoken to anyone in Lloyd's yet or have dealt with any customer services so far but I am happy so far

19 July 2026
Rated 5 out of 5 stars

Intuitive website

Obtaining a quote on the bank's website was easy and the quote was competitive with three levels of policy cover depending on price chosen.

20 July 2026
Rated 4 out of 5 stars

Reliable

Lloyds have always been straight forward and helpfull.
Lloyds have been there for me over decades.
The only reason the score is not high is because Lloys is assosiated with Hailfax which i wouldnt use at any cost.

30 July 2026
Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi C. Trott,

Thank you for your review and positive feedback. We're glad you found your policy fair and competitively priced

Regards

Liam - Lloyds Pet Insurance

Rated 5 out of 5 stars

Made changes to my home policy through…

Made changes to my home policy through the banking app. So simple.

29 July 2026
Unprompted review
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're glad to hear that updating your home policy through our banking app was a simple process for you.


Kind Regards,
Juwehriah – Lloyds Bank Insurance

Rated 4 out of 5 stars

Home insurance

Better price than my present company. I was with them for years,No claims, queries or nothing, was put up every year!!

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Raymond,

We're so glad to hear we could offer a better value! We appreciate you choosing us and are happy to have you with our company.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

GOOD COMPANY

REALLY GOOD PRICE FOR CAR INSURANCE IT WAS EASY TO USE THE WEBSITE AND NOT LOADS OF UNWANTED EMAILS OFFERING OTHER PRODUCTS

28 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Colin,

Thanks for taking the time to leave us a review.

I'm really pleased to see that the website was easy to use and that you liked the price.

Thanks for choosing us!

George
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Great service

Very easy to communicate and very helpful

13 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Lynda,

We love to see feedback like yours - thanks for letting us know.

It's great to hear that we were to communicate with and were very helpful.

Thanks for choosing us!

Liam
Lloyds Pet Insurance

Rated 4 out of 5 stars

Wanted to change home insurance policy…

Wanted to change home insurance policy from Tesco as they put my premium up also had a good prompt service with Lloyds and include emergency cover too.

27 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jane,

We're delighted to hear you've had a positive experience with our service and that our emergency cover meets your needs. Thank you for choosing us for your home insurance.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

How helpfull

The people that i spoke to from the beginning until final purchase were so helpful and fully understood all my enquiries.

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Ian,

We're so pleased to hear that our team was helpful and understood your needs from start to finish. Thank you for sharing your positive experience with us.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

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