Lloyds Bank Insurance Reviews 

8,121
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and quick user experience, finding the website easy to navigate for policy setup. Many people found the pricing competitive, offering good value and often beating previous quotes, making it an affordable choice. The staff are frequently commended for their helpfulness, knowledge, and patience, contributing to a positive overall service. However, some customers noted that renewal quotes were occasionally higher than expected or less competitive. A few people also felt the service was unsatisfactory, mentioning concerns with staff knowledge or handling of specific situations.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive rates and good value... See more

User experience

Customers had positive experiences with user experience, finding the process simple, straightforward, and... See more

Service

Clients share positive opinions on service, often highlighting the straightforward and speedy process of... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its clarity and ease of use for obtaining... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more

Company replied

Rated 5 out of 5 stars

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more

Company replied

Rated 5 out of 5 stars

As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more

Company replied

Rated 5 out of 5 stars

Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more

Company replied



Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Bank
  4. Home Insurance Agency
  5. Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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4.7

All reviews

(8,121)

3,492 reviews in the last 12 months

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Rated 5 out of 5 stars

Was done with ease and quickly

Was done with ease and quickly

15 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're so glad to hear that everything was completed with such ease and speed for you.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Insurance ease

Easy to do and got what I wanted

21 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Tracey,

We're so pleased to hear that you found the process easy and that you were able to achieve what you set out to do.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

competitive price

competitive price

8 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Stephen.

I'm really pleased to see that you find your policy price to be competitive. Have a great day.

Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.

Rated 5 out of 5 stars

All done online but it was quick and…

All done online but it was quick and easy, also £200 cheaper than the company I had been with for 2 years with a far better coverage.

24 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Hugh.

We love to see feedback like yours - thanks for letting us know.

Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Simon,

We're so happy to hear you had such a great experience with us. We truly appreciate your kind words.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 3 out of 5 stars

Really hard to navigate

Really hard to navigate kept leaping back had to go to payment page four times before I could finalise
Like to use Lloyds as it’s a name I trust

1 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Mrs Morris.

I'm very sorry to hear that you had some initial issues. We've made a note of your dissatisfaction.

Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.

Rated 5 out of 5 stars

Good offer and efficient

Good offer and efficient

18 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

Thank you for your wonderful feedback! We are so pleased to hear that you found our offer to be good and our service efficient.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

The guy at Chichester was great at…

The guy at Chichester was great at sorting the insurance out.

6 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jon,

We're delighted to hear that our team member at Chichester branch was great at helping you with your insurance.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy to set up

Easy to set up

20 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Lynn,

We're so happy to hear that you found the setup process to be easy.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

A really uncomplicated experience

A really uncomplicated experience. It was quick and easy so for a technophobe in their 70s this was just what I needed, after having the opposite experience and being frustrated beyond belief with another site! It was also a very competitive quote. So a win win experience for me.

16 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Marie.

We are so pleased to hear that our service provided such a straightforward and positive experience for you, especially after a frustrating time elsewhere. It's wonderful to know that our quick, easy process and competitive quote met your needs perfectly. Thank you for sharing your fantastic feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Checked on the Internet got a quote…

Checked on the Internet got a quote quickly and paid for my insurance straight forward hassle free happy with service have not spoken to anyone in Lloyd's yet or have dealt with any customer services so far but I am happy so far

19 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Noor.

Thanks for taking the time to leave us a review.

We love to see feedback like yours - thank you.

Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.

Rated 5 out of 5 stars

Fast and clear quote with competitive costs

Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds Bank insurance.

30 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Shirley,

We're delighted to hear that our service was quick and that the quote clearly explained the level of cover, contents, and costs. We appreciate you choosing our insurance.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very good and fast

30 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Arwyn.

We love to see feedback like yours - thank you.

Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.

Rated 5 out of 5 stars

Great value for money quick and easy…

Great value for money quick and easy process to sign up.

9 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Karl,

We're really pleased to hear that you found our process quick and easy, and that you're happy with the value we offer.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

.very satisfied

I am very happy with lloyd, s bank car insurance, it was easy and straightforward to set up and also a good price .

17 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Deborah.

We love to see feedback like yours - thanks for letting us know.

Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.

Rated 5 out of 5 stars

Intuitive website

Obtaining a quote on the bank's website was easy and the quote was competitive with three levels of policy cover depending on price chosen.

20 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Alan,

Thanks for taking the time to leave us a review! We're pleased to hear that obtaining a quote on our website was easy and that our policy options were competitive.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Reliable

Lloyds have always been straight forward and helpfull.
Lloyds have been there for me over decades.
The only reason the score is not high is because Lloys is assosiated with Hailfax which i wouldnt use at any cost.

30 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Annie,

We truly appreciate your long-standing loyalty and positive feedback regarding our service over the decades. We understand your concerns about our association with other brands and value your honest perspective. We are always working to ensure our services meet your expectations.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Great value for money

Great value for money

16 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Collin,

We're so glad to hear you found our offerings to be a great value.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Was quick ,easy and good Value

Was quick ,easy and good Value

16 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi David,

We're so pleased to hear that you found our service to be quick, easy, and a good value.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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