Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
Company replied
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
Company replied
Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds B... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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My experience is great because they are…
My experience is great because they are really helpful. The company is doing well for their good advice.
17 July 2026
Reply from Lloyds Bank Insurance
Hi Sarah,
We are so pleased to hear that you found our advice helpful. Thank you for sharing your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi David,
We are so pleased to hear that our service was both swift and dependable for you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Clive.
I'm really pleased to see that you're so happy with your policy. Thanks.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi,
Thank you for your wonderful feedback. We are delighted to hear that you are very happy with the customer service you received.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
very easy to arrange no problems
20 July 2026
Reply from Lloyds Bank Insurance
Hi Christopher,
We are so happy to hear that arranging everything was easy for you and that you had no problems.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Pamela,
We're so pleased to hear that you had a straightforward experience with us and encountered no problems.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Sajeewan,
We are sorry to learn of the delay in receiving your insurance policy documents. Having checked your policy, I can confirm that the documents were originally sent on the day your policy was set up. I have now requested that they be sent to you again and you should receive them shortly.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Car insurance made simple
Easy to negotiate your website,quite easy to get a quotation, and a very competitive price was achieved,I had checked multiple comparison sites,and I felt Lloyd's car insurance met all my requirements,and I bank with Lloyd's so keep everything under one roof seemed logical.
21 July 2026
Reply from Lloyds Bank Insurance
Hello.
Thanks for taking the time to leave us a review.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi Sue,
We're so pleased to hear that you found the process straightforward and easy to complete.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Patricia,
We're delighted to hear that you found everything straightforward and easy to comprehend.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Mary.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Competitive pricing.
Easy to setup the policy online. Had all the information easily accessible to decide the best option for me. A really competitive price.
30 July 2026
Reply from Lloyds Bank Insurance
Hi Nigel,
We're so pleased to hear that you found setting up your policy online straightforward and that our information helped you choose the best option at a competitive price.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Bernard.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hello David.
Thanks for taking the time to leave us a review. It's much appreciated.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi,
We're so glad to hear that everything was completed with such ease and speed for you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Tracey,
We're so pleased to hear that you found the process easy and that you were able to achieve what you set out to do.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Stephen.
I'm really pleased to see that you find your policy price to be competitive. Have a great day.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
All done online but it was quick and…
All done online but it was quick and easy, also £200 cheaper than the company I had been with for 2 years with a far better coverage.
24 July 2026
Reply from Lloyds Bank Insurance
Hello Hugh.
We love to see feedback like yours - thanks for letting us know.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Just all.round great
17 July 2026
Reply from Lloyds Bank Insurance
Hi Simon,
We're so happy to hear you had such a great experience with us. We truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Really hard to navigate
Really hard to navigate kept leaping back had to go to payment page four times before I could finalise
Like to use Lloyds as it’s a name I trust
1 July 2026
Reply from Lloyds Bank Insurance
Hello Mrs Morris.
I'm very sorry to hear that you had some initial issues. We've made a note of your dissatisfaction.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
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