Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cov... See more
Company replied
The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost o... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Good price and simple procedure
Good price and simple procedure. Will reserve fifth star for service if i need to claim.
25 September 2026
Reply from Lloyds Bank Insurance
Hello Anderson,
I'm glad you're happy with your service - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Easy to use and get the cover you want
21 September 2026
Reply from Lloyds Bank Insurance
Hi Shirley,
We're so pleased to hear that you found our service easy to use and that you were able to get the cover you wanted.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello there
I'm glad you're happy with your policy - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
I found obtaining a quote easy and I…
I found obtaining a quote easy and I especially valued not having to specify items under a £2k value. Other insurance providers require everything over £1k to be specified.
1 October 2026
Reply from Lloyds Bank Insurance
Hi Jacqueline,
We're so glad to hear you found our quoting process straightforward and appreciated our approach to specifying items. We strive to make things as easy as possible for our customers.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hello Lynne
I'm glad you're happy with your online account - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Gabor
I'm glad you're happy with the service you've received - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Brilliant from start to finish
Brilliant from start to finish, phone operative very clear with all information polite friendly sorted all my policie changes on renewal.
21 September 2026
Reply from Lloyds Bank Insurance
Hello George,
I'm glad you're happy with the service you received - we love to see feedback like yours.
Have a great weekend!
Jasmin
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
We're glad you enjoyed your experience with our quick assist. Thank you for your feedback.
Regards,
Greig - Lloyds Bank Insurance
Reply from Lloyds Bank Insurance
Hello Mr Gilmour,
Thanks for taking the time to leave us a review.
It's great to hear you're happy with the service you've received.
Have a great day!
Nicola
Lloyds Bank Insurance
Easy to apply
18 September 2026
Reply from Lloyds Bank Insurance
Hello Angela,
Thanks for taking the time to leave us a review.
It's great to hear you found everything nice and easy.
Thanks for choosing us!
Nicola
Lloyds Bank Insurance
Great price and brilliant service
1 October 2026
Reply from Lloyds Bank Insurance
Hello Ian,
Thanks for taking the time to leave us a review.
It's great to hear that you're happy with both the competitive pricing and the excellent service you received.
Have a great day!
Nicola
Lloyds Bank Insurance
Very competitive rates
Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cover and at a far more realistic price.
I took out insurance via their website which was really easy to navigate , I would recommend people to take a look at them before renewing their car insurance.
24 September 2026
Reply from Lloyds Bank Insurance
Hello Simon,
We love to see feedback like yours - thanks for letting us know.
It's great to hear that you found our rates competitive and our coverage better suited to your needs along with finding our website easy to navigate.
Thanks for choosing us!
Nicola
Lloyds Bank Insurance
Great service
This is only day one of my car insurance, but...
The lady who delt with me on my first phone call, was helpful, considerate and had a similar sense of humor as me. I think her name was Jill.
Hopefully, I will not need to contact them again until the next renewal!
18 September 2026
Reply from Lloyds Bank Insurance
Hello Paul15,
We love to see feedback like yours - thank you.
Thanks so much for leaving such lovely feedback for Jill who has given good service.
I'll pass this along to them, as I'm sure it'll brighten their day.
Take care.
Nicola
Lloyds Bank Insurance
Excellent customer experience
1 October 2026
Reply from Lloyds Bank Insurance
Hi Katie,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to get quote
Easy to get quote. Simple process. I got more than I expected with better cover for a lot less than my renewal quote from previous company and no extra costs incurred for paying monthly so win win all the way for me. Thank you Lloyds Bank. Also have banked with Lloyds for many years without any issues so will continue to do so. Very happy 😊
16 September 2026
Reply from Lloyds Bank Insurance
Hi Mielrella,
We're so happy to hear that you found the quote process easy and simple, and that you received better cover for less! It's wonderful to know you're pleased with our service and your long-standing relationship with us.
Kind regards,
Tracy – Lloyds Bank Insurance.
Just spoken to Emily to ask why our…
Just spoken to Emily to ask why our home insurance had increased at renewal. We have been banking and insuring with Lloyds for over 20 years. She was professional and helpful, answered all my questions and we reduced the annual premium by over £320.
30 September 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Kelly,
Thank you for your fantastic review! We are so pleased to hear that our colleague was able to assist you with your home insurance renewal and provide such a positive experience. We appreciate your long-standing loyalty.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Gareth was amazing!
Our mortgage advisor Gareth was incredible.. so friendly, helpful and gave great advice when buying our first home! Made the whole process so easy
15 September 2026
Reply from Lloyds Bank Insurance
Hi Katelyn,
We're so pleased to hear that your mortgage advisor was friendly, helpful, and gave great advice when buying your first home. It's wonderful that they made the whole process so easy for you.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Been with Lloyds since day one
18 September 2026
Reply from Lloyds Bank Insurance
Hi Alexander,
We appreciate your long-standing loyalty. Thank you for being with us.
Kind regards,
Tracy – Lloyds Bank Insurance.
I am lloyds 2010
28 September 2026
Reply from Lloyds Bank Insurance
Hi Mr Fernandes,
We appreciate you taking the time to share your thoughts with us. We value all feedback.
Kind regards,
Tracy – Lloyds Bank Insurance.
With prices rising for everything it is…
With prices rising for everything it is sensible to get cover for your home at a reasonable cost for the same amount of cover.This was achieved with Lloyds
7 September 2026
Reply from Lloyds Bank Insurance
Hi Harry,
We're so pleased to hear you found our home insurance to be a reasonable cost for the cover provided, especially with rising prices. Thank you for choosing us!
Kind regards,
Tracy – Lloyds Bank Insurance.
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