I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
Company replied
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
Company replied
Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
Contact info
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great customer service and…
Great customer service and communication with a timely response to inquiry.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and appreciated the clear communication and timely response to your inquiry.
Providing prompt, helpful, and reliable support is something we take great pride in, and we're so glad our team was able to meet your expectations.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
LifePro has the best customer service…
LifePro has the best customer service of any company I have ever worked with. From start to finish they stay on top of it. Ben was amazing and kept me updated through the entire process. I will continue to be loyal customer to this brand because they stand above the rest with loyalty to their customer’s satisfaction.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're truly honored to hear that you consider Lifepro's customer service to be the best you've ever experienced.
It's wonderful to know that our team stayed on top of everything from start to finish and that Ben kept you informed throughout the entire process. We'll be sure to share your kind words with Ben and recognize him for the exceptional care and communication he provided.
Your loyalty means the world to us, and hearing that you'll continue to choose Lifepro because of our commitment to customer satisfaction is one of the greatest compliments we could receive.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Beyond excellent!
Leo was great! He was very quick to respond to my inquiry and keep me up to date with the progress. Very impressed and probably the best customer service I have received from any company. The issue was resolved and my item is on the way. Thanks Leo!!
27 June 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're thrilled to hear that Leo provided such prompt, attentive, and professional support throughout your experience.
It's wonderful to know that he kept you updated every step of the way and quickly resolved your issue. Hearing that this was some of the best customer service you've received from any company is an incredible compliment, and we'll be sure to share your kind words with Leo and recognize him for his outstanding service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope you enjoy your replacement item as soon as it arrives 🧡✨
Merineth at customer service was very…
Merineth at customer service was very helpful and professional and kind in helping me! She solved my issue in a timely manner as well. I really appreciated her making everything go smoothly!
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Merineth provided you with such helpful, professional, and kind support.
It's great to know that she resolved your issue in a timely manner and made the entire process smooth and stress-free. We'll be sure to share your kind words with Merineth and recognize her for the exceptional customer service she provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Replacement
I reached out regarding replacement that I was supposed to receive and Ben replied right away with the details I needed. Definitely Customer Service from him.
30 June 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that Ben responded right away and provided you with the information you needed regarding your replacement.
Providing prompt, clear, and reliable support is what we strive for, and we'll be sure to share your feedback with Ben and recognize him for the excellent customer service he provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Great customer service
Ordered an item and another offer was added to my order by mistake. Quickly emailed and called to have it corrected. Unfortunately the item I did not want was already processed and shipped. They immediately sent a RA so I could return it as soon as I received it. This was an expensive item that was not affordable for me. This was corrected in such a surprisingly quick manner. Customer service and communication are the most important qualities to me in a business relationship. Kudos to lifepro for doing both
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're sorry to hear there was a mix-up with your order, but we're delighted that our team was able to respond quickly and help resolve the situation.
It's wonderful to know that, even though the unwanted item had already been processed and shipped, our team promptly arranged a return authorization and worked to make the return process as smooth as possible. We understand how important it is to resolve these situations quickly, especially when it involves a significant purchase.
Hearing that our customer service and communication met your expectations means so much to us. We believe those are the foundation of every great customer relationship, and we're grateful for your recognition.
Thank you for your patience, trust, and kind words. We're honored to have you as part of the Lifepro family and look forward to continuing to serve you with the same level of care whenever you need us 🧡✨
⭐⭐⭐⭐⭐ Exceptional Product and…
⭐⭐⭐⭐⭐ Exceptional Product and Outstanding Customer Service
I recently purchased the LifePro Sauna Blanket and have been extremely happy with both the product and the company behind it. The sauna blanket itself is well-made, easy to use, and provides a relaxing spa-like experience in the comfort of my own home. It has quickly become part of my wellness routine, and I truly enjoy the benefits it provides.
What impressed me even more, however, was the exceptional customer service I received from Susan. When there was a recall involving my sauna blanket, Susan went completely above and beyond to make sure everything was handled smoothly. She was incredibly kind, professional, and thoughtful throughout the entire process.
Although there was a slight delay in receiving my replacement, Susan kept me informed and genuinely cared about my experience as a customer. To make up for the inconvenience, she even included an additional product at no extra cost, which was an unexpected and greatly appreciated gesture.
It's rare to find a company that truly stands behind its products and follows through on its promises, but LifePro did exactly that. Susan's dedication to customer satisfaction turned what could have been a frustrating situation into a very positive experience.
Overall, I highly recommend the LifePro Sauna Blanket and can confidently say that their customer service is second to none. Thank you, Susan, for your outstanding support, kindness, and commitment to making things right. You are a true asset to the company! 👏😊
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful review 🧡✨
Thank you for your incredible feedback! We're thrilled to hear that your Lifepro Sauna Blanket has become such an enjoyable part of your wellness routine and that you're loving the relaxing, spa-like experience it provides.
We're especially grateful for your kind words about Susan. While we sincerely apologize for the inconvenience caused by the sauna blanket recall and the slight delay in receiving your replacement, we're delighted to know that Susan's care, professionalism, and consistent communication helped turn the situation into a positive experience. Going above and beyond to make things right is exactly what we strive for, and we're so pleased that the additional product was a meaningful gesture.
We'll be sure to share your heartfelt compliments with Susan and recognize her for the outstanding dedication, compassion, and commitment she demonstrated throughout the process. Team members like Susan truly embody the level of customer care we aim to provide every day.
Thank you for your trust, patience, and continued support. Your recommendation and confidence in Lifepro mean the world to us. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for many years to come 🧡✨
Excellent Customer Support Experience
The original plate we ordered was damaged in shipment. We contacted customer support and Bunny was very helpful in getting a replacement to us right away. We’re new to using a vibration plate, and so far so good.
29 June 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your original vibration plate was damaged during shipment, we're delighted that Bunny was able to assist you and quickly arrange a replacement.
It's great to know that the process was smooth and that you're already enjoying your experience with your new vibration plate. We'll be sure to share your kind words with Bunny and recognize her for the exceptional support she provided.
Welcome to the Lifepro family! We hope your vibration plate continues to be a valuable part of your wellness journey, and we're always here if you have any questions along the way.
Thank you for your trust, support, and thoughtful review. We wish you many years of health and wellness with your Lifepro product! 🧡✨
Excellent customer service!
Excellent customer service!! The shipping of my order (a birthday gift) took longer than expected so I no longer needed the items. I contacted customer service with my concern and Bunny responded quickly & courteously, apologizing for the delay and offering to provide a return shipping label. She followed up tracking my return and ensuring I was refunded for the full amount of my purchase.i could not have asked for a better experience!
Thank you Bunny
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that your order didn't arrive in time for the birthday gift, we're so glad Bunny was able to provide the support you deserved.
It's wonderful to hear that she responded quickly, kept you informed throughout the return process, and followed up to ensure your return was received and your full refund was processed. Providing caring, attentive service—especially when things don't go as planned—is exactly what we strive for.
We'll be sure to share your kind words with Bunny and recognize her for the exceptional customer service she provided.
Thank you for your patience, trust, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope to have the opportunity to serve you again in the future 🧡✨
Good product and customer service
Good product and customer service. Maria is very responsive and has been helpful.
Filling out the warranty online form is easy and product price is reasonable/great for a good-great product.
Warranty process was very reasonable/smooth. If they keep these standards, I'm a life customer.
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that you've been happy with both the quality of your Lifepro product and the customer service you've received.
It's great to know that Maria was responsive and helpful throughout your experience, and that you found the warranty registration process simple and the warranty experience smooth and hassle-free. We work hard to make every step as easy as possible, and it's rewarding to know we've met your expectations.
We'll be sure to share your kind words with Maria and recognize her for the excellent support she provided.
Your comment about becoming a lifelong customer truly means the world to us. Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Ben was actually able to help me with…
Ben was actually able to help me with my issue! He was fast and efficient!
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're thrilled to hear that Ben was able to quickly resolve your issue and provide the fast, efficient support you needed.
We'll be sure to share your feedback with Ben and recognize him for his excellent customer service. Providing prompt and effective assistance is what we strive for, and we're so glad he was able to make your experience a positive one.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Jae Offers Great Customer Service
I purchased an AllevaRed Red Light Therapy belt from Lifepro and it arrived in 3 days. It works fantastic! I decided to purchase a power powerbank to use with it. It also arrived in no time. Unfortunately it stopped working the day before the Fourth of July. I reached out to Lifepro via email and within a few hours Jae responded to me with information on how to replace it. Even with the long holiday weekend, the paperwork was completed and I received a brand new Powerbank in 4 days. Jae provided exceptional service and Lifepro has a new lifetime customer. They deliver fantastic customer service and honor their warranty just as promised.
2 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your AllevaRed Red Light Therapy Belt and that it arrived so quickly.
While we're sorry to hear that your power bank stopped working, we're delighted that Jae was able to provide prompt assistance and make the warranty process smooth and hassle-free—even over the long Fourth of July holiday weekend. It's wonderful to know that your replacement arrived so quickly and that Jae's exceptional support made such a positive impression.
We'll be sure to share your kind words with Jae and recognize them for their outstanding customer service and dedication to our customers.
Hearing that Lifepro has earned a lifetime customer truly means the world to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Bought it at the suggestion of a friend…
Bought it at the suggestion of a friend and haven't been disappointed. Easy to use and move around for convenience. Glad I took her advice.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad you took your friend's recommendation and that your Lifepro product has lived up to your expectations.
It's great to hear that you find it easy to use and convenient to move around, making it a seamless addition to your wellness routine. Knowing you're happy with your purchase means so much to us.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you continued enjoyment and wellness with your Lifepro product 🧡✨
My machine arrived with box damage
My machine arrived with box damage. Fed Ex seems to make that a habit. I personally prefer UPS as they have never had an issue delivering to me. The machine was stuck on high vibrate and power switch didn’t work.
I called customer service and had to a video of the machine not working correctly. THEN… I had to wait for the determination whether they would honor replacing it. I just felt a big run around the whole way. It’s been a week since I received the machine and just today got the email/text that I’ve been “approved “ for replacement. NOW I wait for the return label for broken machine! Seriously! I was n Customer and Patient Services for 40 years. This is not well coordinated Customer Service. I would not purchase if I’d known this was so difficult to make right.
3 July 2026
Unprompted review
Reply from Lifepro
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment you've experienced from the moment your vibration plate arrived.
We completely understand how discouraging it is to receive a damaged package and then have to spend additional time troubleshooting and waiting for the warranty process to move forward. While we do ask for photos or videos to help our technical team verify the issue and ensure we provide the right resolution as quickly as possible, we understand that this can feel like an unnecessary hurdle when the product is clearly not functioning as expected.
We're very sorry that the overall process did not meet the level of service you deserved, especially given your own extensive background in Customer and Patient Services. Your feedback about the communication, coordination, and turnaround time is valuable, and we'll be sure to share it with our team as we continue working to improve our customer experience.
We appreciate your patience throughout this process and are glad that your replacement has now been approved. To help us review your case further and ensure everything is handled as quickly as possible, please reply to our request through Trustpilot with the additional information we've requested so we can get in touch with you directly.
Thank you again for your honest feedback. We truly hope we have the opportunity to restore your confidence in both our products and our service. 🧡
Bunny has been a great help!
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're thrilled to hear that Bunny was able to help and provide you with a positive experience.
We'll be sure to share your feedback with Bunny and recognize her for the excellent support she provided. Our team works hard to ensure every customer feels cared for, and it's always rewarding to hear when we've made a difference.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Excellent customer services
The customer service is beyond the normat professional and helpful to customers. There might have been a misunderstanding during the replacement process, but the problems were handled quickly and very professionally.
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're delighted to hear that our customer service exceeded your expectations and that our team was professional and helpful throughout your experience.
While we're sorry there was a misunderstanding during the replacement process, we're glad to know that it was resolved quickly and handled with the professionalism you deserve. Providing prompt, reliable support is something we take great pride in.
Thank you for your patience, trust, and kind words. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
I couldn't be more satisfied with this…
I couldn't be more satisfied with this company. From start to finish they have been excellent at communication and product support--prompt to reply to inquiries, professional and they took action with any product support that I needed. Additionally I really like the features of this product and all that it can do. The remote armband makes all the difference.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so happy to hear that you're enjoying your RelaxaVibe and that it has become a relaxing part of your wellness routine.
It's especially meaningful to know that your child also benefits from using it. We're honored that your family's wellness journey includes Lifepro, and we truly hope it continues to be a helpful addition to your daily routine.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you and your family continued health, wellness, and many relaxing moments with your RelaxaVibe 🧡✨
For the Whole family
I am really enjoying my relaxavibe so far. The full body vibration is so relaxing. My child with CP also uses it, to help with balance and bone density. Hoping it helps with muscle tone, too!
8 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so happy to hear that you're enjoying your RelaxaVibe and that it has become a relaxing part of your wellness routine.
It's especially meaningful to know that your child also benefits from using it. We're honored that your family's wellness journey includes Lifepro, and we truly hope it continues to be a helpful addition to your daily routine.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you and your family continued health, wellness, and many relaxing moments with your RelaxaVibe 🧡✨
Susan was AMAZING
Susan was AMAZING! She’s gets 20 stars for the customer service that she provided after I contacted the company about my brand new vibration plate. She contacted me until the matter with my order was resolved. I ordered via Amazon and yet, she STILL took care of me. Made me feel like I am a part of the LifePro community BEFORE I even used my machine.
7 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're absolutely thrilled to hear that Susan provided such an exceptional experience. We'd happily agree that she deserves 20 stars! ⭐
It's wonderful to know that Susan stayed in touch until your issue was fully resolved and made you feel like part of the Lifepro family even before you had the chance to use your vibration plate. Providing that level of care and support—regardless of where our customers purchase their products—is exactly what we strive for.
We'll be sure to share your heartfelt compliments with Susan and recognize her for the outstanding service she provided.
Thank you for your trust, support, and thoughtful review. We're honored to welcome you to the Lifepro family and hope you absolutely love your new vibration plate. We look forward to being part of your wellness journey for years to come 🧡✨
My family loves our lifepro vibration…
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs while vibrating). So when it stopped working we all missed it. The warranty process was super easy and Erika had us back up and running with a new one in less than a week from contacting them. Couldn’t be more pleased with the product or the customer service.
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful review! It brought a smile to our faces to hear that your whole family enjoys using your Lifepro Vibration Plate—and we especially loved the image of your 7-year-old singing Disney songs while vibrating! Moments like these make wellness even more fun.
While we're sorry to hear your original unit stopped working, we're delighted that the warranty process was quick and hassle-free. It's wonderful to know that Erika was able to get you and your family back up and running with a replacement in less than a week. We'll be sure to share your kind words with Erika and recognize her for the exceptional support she provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have your family as part of the Lifepro family and hope you continue enjoying your vibration plate together for many years to come 🧡✨
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