I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
Company replied
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
Company replied
Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent Customer Support Experience
The original plate we ordered was damaged in shipment. We contacted customer support and Bunny was very helpful in getting a replacement to us right away. We’re new to using a vibration plate, and so far so good.
29 June 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your original vibration plate was damaged during shipment, we're delighted that Bunny was able to assist you and quickly arrange a replacement.
It's great to know that the process was smooth and that you're already enjoying your experience with your new vibration plate. We'll be sure to share your kind words with Bunny and recognize her for the exceptional support she provided.
Welcome to the Lifepro family! We hope your vibration plate continues to be a valuable part of your wellness journey, and we're always here if you have any questions along the way.
Thank you for your trust, support, and thoughtful review. We wish you many years of health and wellness with your Lifepro product! 🧡✨
Excellent customer service!
Excellent customer service!! The shipping of my order (a birthday gift) took longer than expected so I no longer needed the items. I contacted customer service with my concern and Bunny responded quickly & courteously, apologizing for the delay and offering to provide a return shipping label. She followed up tracking my return and ensuring I was refunded for the full amount of my purchase.i could not have asked for a better experience!
Thank you Bunny
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that your order didn't arrive in time for the birthday gift, we're so glad Bunny was able to provide the support you deserved.
It's wonderful to hear that she responded quickly, kept you informed throughout the return process, and followed up to ensure your return was received and your full refund was processed. Providing caring, attentive service—especially when things don't go as planned—is exactly what we strive for.
We'll be sure to share your kind words with Bunny and recognize her for the exceptional customer service she provided.
Thank you for your patience, trust, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope to have the opportunity to serve you again in the future 🧡✨
Good product and customer service
Good product and customer service. Maria is very responsive and has been helpful.
Filling out the warranty online form is easy and product price is reasonable/great for a good-great product.
Warranty process was very reasonable/smooth. If they keep these standards, I'm a life customer.
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that you've been happy with both the quality of your Lifepro product and the customer service you've received.
It's great to know that Maria was responsive and helpful throughout your experience, and that you found the warranty registration process simple and the warranty experience smooth and hassle-free. We work hard to make every step as easy as possible, and it's rewarding to know we've met your expectations.
We'll be sure to share your kind words with Maria and recognize her for the excellent support she provided.
Your comment about becoming a lifelong customer truly means the world to us. Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Ben was actually able to help me with…
Ben was actually able to help me with my issue! He was fast and efficient!
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're thrilled to hear that Ben was able to quickly resolve your issue and provide the fast, efficient support you needed.
We'll be sure to share your feedback with Ben and recognize him for his excellent customer service. Providing prompt and effective assistance is what we strive for, and we're so glad he was able to make your experience a positive one.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Jae Offers Great Customer Service
I purchased an AllevaRed Red Light Therapy belt from Lifepro and it arrived in 3 days. It works fantastic! I decided to purchase a power powerbank to use with it. It also arrived in no time. Unfortunately it stopped working the day before the Fourth of July. I reached out to Lifepro via email and within a few hours Jae responded to me with information on how to replace it. Even with the long holiday weekend, the paperwork was completed and I received a brand new Powerbank in 4 days. Jae provided exceptional service and Lifepro has a new lifetime customer. They deliver fantastic customer service and honor their warranty just as promised.
2 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your AllevaRed Red Light Therapy Belt and that it arrived so quickly.
While we're sorry to hear that your power bank stopped working, we're delighted that Jae was able to provide prompt assistance and make the warranty process smooth and hassle-free—even over the long Fourth of July holiday weekend. It's wonderful to know that your replacement arrived so quickly and that Jae's exceptional support made such a positive impression.
We'll be sure to share your kind words with Jae and recognize them for their outstanding customer service and dedication to our customers.
Hearing that Lifepro has earned a lifetime customer truly means the world to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Bought it at the suggestion of a friend…
Bought it at the suggestion of a friend and haven't been disappointed. Easy to use and move around for convenience. Glad I took her advice.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad you took your friend's recommendation and that your Lifepro product has lived up to your expectations.
It's great to hear that you find it easy to use and convenient to move around, making it a seamless addition to your wellness routine. Knowing you're happy with your purchase means so much to us.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you continued enjoyment and wellness with your Lifepro product 🧡✨
My machine arrived with box damage
My machine arrived with box damage. Fed Ex seems to make that a habit. I personally prefer UPS as they have never had an issue delivering to me. The machine was stuck on high vibrate and power switch didn’t work.
I called customer service and had to a video of the machine not working correctly. THEN… I had to wait for the determination whether they would honor replacing it. I just felt a big run around the whole way. It’s been a week since I received the machine and just today got the email/text that I’ve been “approved “ for replacement. NOW I wait for the return label for broken machine! Seriously! I was n Customer and Patient Services for 40 years. This is not well coordinated Customer Service. I would not purchase if I’d known this was so difficult to make right.
3 July 2026
Unprompted review
Reply from Lifepro
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment you've experienced from the moment your vibration plate arrived.
We completely understand how discouraging it is to receive a damaged package and then have to spend additional time troubleshooting and waiting for the warranty process to move forward. While we do ask for photos or videos to help our technical team verify the issue and ensure we provide the right resolution as quickly as possible, we understand that this can feel like an unnecessary hurdle when the product is clearly not functioning as expected.
We're very sorry that the overall process did not meet the level of service you deserved, especially given your own extensive background in Customer and Patient Services. Your feedback about the communication, coordination, and turnaround time is valuable, and we'll be sure to share it with our team as we continue working to improve our customer experience.
We appreciate your patience throughout this process and are glad that your replacement has now been approved. To help us review your case further and ensure everything is handled as quickly as possible, please reply to our request through Trustpilot with the additional information we've requested so we can get in touch with you directly.
Thank you again for your honest feedback. We truly hope we have the opportunity to restore your confidence in both our products and our service. 🧡
Bunny has been a great help!
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're thrilled to hear that Bunny was able to help and provide you with a positive experience.
We'll be sure to share your feedback with Bunny and recognize her for the excellent support she provided. Our team works hard to ensure every customer feels cared for, and it's always rewarding to hear when we've made a difference.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Excellent customer services
The customer service is beyond the normat professional and helpful to customers. There might have been a misunderstanding during the replacement process, but the problems were handled quickly and very professionally.
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're delighted to hear that our customer service exceeded your expectations and that our team was professional and helpful throughout your experience.
While we're sorry there was a misunderstanding during the replacement process, we're glad to know that it was resolved quickly and handled with the professionalism you deserve. Providing prompt, reliable support is something we take great pride in.
Thank you for your patience, trust, and kind words. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
I couldn't be more satisfied with this…
I couldn't be more satisfied with this company. From start to finish they have been excellent at communication and product support--prompt to reply to inquiries, professional and they took action with any product support that I needed. Additionally I really like the features of this product and all that it can do. The remote armband makes all the difference.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so happy to hear that you're enjoying your RelaxaVibe and that it has become a relaxing part of your wellness routine.
It's especially meaningful to know that your child also benefits from using it. We're honored that your family's wellness journey includes Lifepro, and we truly hope it continues to be a helpful addition to your daily routine.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you and your family continued health, wellness, and many relaxing moments with your RelaxaVibe 🧡✨
For the Whole family
I am really enjoying my relaxavibe so far. The full body vibration is so relaxing. My child with CP also uses it, to help with balance and bone density. Hoping it helps with muscle tone, too!
8 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so happy to hear that you're enjoying your RelaxaVibe and that it has become a relaxing part of your wellness routine.
It's especially meaningful to know that your child also benefits from using it. We're honored that your family's wellness journey includes Lifepro, and we truly hope it continues to be a helpful addition to your daily routine.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you and your family continued health, wellness, and many relaxing moments with your RelaxaVibe 🧡✨
Susan was AMAZING
Susan was AMAZING! She’s gets 20 stars for the customer service that she provided after I contacted the company about my brand new vibration plate. She contacted me until the matter with my order was resolved. I ordered via Amazon and yet, she STILL took care of me. Made me feel like I am a part of the LifePro community BEFORE I even used my machine.
7 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're absolutely thrilled to hear that Susan provided such an exceptional experience. We'd happily agree that she deserves 20 stars! ⭐
It's wonderful to know that Susan stayed in touch until your issue was fully resolved and made you feel like part of the Lifepro family even before you had the chance to use your vibration plate. Providing that level of care and support—regardless of where our customers purchase their products—is exactly what we strive for.
We'll be sure to share your heartfelt compliments with Susan and recognize her for the outstanding service she provided.
Thank you for your trust, support, and thoughtful review. We're honored to welcome you to the Lifepro family and hope you absolutely love your new vibration plate. We look forward to being part of your wellness journey for years to come 🧡✨
My family loves our lifepro vibration…
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs while vibrating). So when it stopped working we all missed it. The warranty process was super easy and Erika had us back up and running with a new one in less than a week from contacting them. Couldn’t be more pleased with the product or the customer service.
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful review! It brought a smile to our faces to hear that your whole family enjoys using your Lifepro Vibration Plate—and we especially loved the image of your 7-year-old singing Disney songs while vibrating! Moments like these make wellness even more fun.
While we're sorry to hear your original unit stopped working, we're delighted that the warranty process was quick and hassle-free. It's wonderful to know that Erika was able to get you and your family back up and running with a replacement in less than a week. We'll be sure to share your kind words with Erika and recognize her for the exceptional support she provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have your family as part of the Lifepro family and hope you continue enjoying your vibration plate together for many years to come 🧡✨
Extraordinary help and timely…
Extraordinary help and timely assistance. World class company standing by their word of guaranteeing their product or providing a replacement.
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're honored to hear that you received extraordinary support and timely assistance from our team.
It means so much to know that our commitment to standing behind our products and honoring our warranty has earned your trust. Providing dependable support and ensuring our customers have peace of mind is at the heart of everything we do.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
Excellent product and even more…
Excellent product and even more excellent customer service. It was such an easy process to make a claim and get what I needed under my warranty. Thank you!
8 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your Lifepro product and that your warranty experience was just as exceptional.
It's especially rewarding to know that the claims process was easy and that our team was able to quickly provide what you needed under your warranty. Making warranty support simple and hassle-free is exactly what we strive for.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Buy quality one time knowing that you only buy once
Buy quality one time knowing that you have a lifetime warranty and it will always be the best spend of your hard-earned dollars.
Lifepro's products are first class and their customer service (especially Angelica) is second to none.
You continue to earn my repeat business and gym referrals.
1 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're honored to hear that you value the quality of our products and the peace of mind that comes with our Lifetime Warranty. Knowing that you see Lifepro as a worthwhile investment means so much to us.
We're especially grateful for your kind words about Angelica. We'll be sure to share your wonderful feedback with her and recognize her for the exceptional customer service she continues to provide.
It means the world to know that you've continued to choose Lifepro, have become a repeat customer, and even recommend our products to others at your gym. There is no greater compliment than earning your trust and referrals.
Thank you for your loyalty, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Excellent Customer Service
I purchased a used LifePro Flex Cycle Plus from the previous owner, and later realized after looking at the instruction manual that came with it, that it was missing the front stabilizer bar. I called up LifePro to see if it was possible to get a replacement stabilizer bar, and sure enough they were able to assist me. My contact person is Marineth, and she has been phenomenal at communicating with me along the entire process. The stabilizer bar was out of stock at her facility, and she was able to order in from another location and have it shipped out to me. It is on its way! She has been so kind and accommodating in providing stellar customer service for LifePro and she deserves a shout out! LifePro seems to be a top notch company and I’m really looking forward to using my Flex Cycle Plus. Thank you!!!
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that even as the new owner of a pre-owned Lifepro Flex Cycle Plus, you had such a positive experience with our team.
It's fantastic to know that Marineth went above and beyond to help you locate a replacement front stabilizer bar, kept you informed throughout the process, and found a way to have one shipped from another location when it wasn't available at her facility. Providing thoughtful, accommodating service like this is exactly what we strive for, and we'll be sure to share your kind words with Marineth and recognize her for the exceptional care she provided.
We're so happy to welcome you to the Lifepro family and hope you enjoy using your Flex Cycle Plus once everything is set up. Thank you for your trust, support, and thoughtful review. We look forward to being part of your wellness journey for years to come! 🧡✨
Quick and receptive customer service
Quick and receptive customer service. Really appreciate the quality care!
1 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that you found our customer service to be quick, responsive, and caring.
Providing prompt support while ensuring every customer feels valued is something we take great pride in, and we're so happy that our team's dedication made a positive impression.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
The vibration plate that is part of our everyday routine!
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep things moving, and sometimes we add a light upper-body weight routine while shaking for a double boost. There is no hesitation in recommending this product and company. Great purchase.
9 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that your Lifepro Vibration Plate has become part of your daily routine and that you're enjoying the many benefits it provides.
It's great to know that you've made it a habit to spend at least 15 minutes on your vibration plate each day and even incorporate light upper-body exercises for an extra boost. We love hearing how our customers find creative ways to enhance their wellness routines!
Your confidence in recommending both our product and our company means so much to us. There is no greater compliment than knowing we've earned your trust and support.
Thank you for choosing Lifepro and for being a valued member of our family. We wish you continued health, wellness, and many more years of enjoying your vibration plate! 🧡✨
Angelica at LifePro
Angelica and the team at LifePro provided the best customer service. The made the replacement process easy and seamless. I love my LifePro vibration plate. Thanks to an amazing team and business!
6 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Angelica and the rest of our team provided the best customer service and made your replacement process easy and seamless.
It's especially rewarding to know that you love your Lifepro Vibration Plate and that our team helped make your experience a positive one. Providing hassle-free support and standing behind our products is exactly what we strive for every day.
We'll be sure to share your kind words with Angelica and the team and recognize them for the exceptional care they provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
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