Lifepro Reviews 

1,408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, highlighting their role in enhancing health, wellness, and recovery routines. The customer service is frequently described as unsurpassed, with staff members being attentive, helpful, and exceeding expectations. Reviewers appreciate the prompt responses and efficient resolution of inquiries, often noting quick replacements and clear communication. However, some customers noted that products occasionally stopped working or experienced glitches after some time. A few other people also felt that the resolution process could sometimes involve a waiting period or multiple communications to fully address issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as sturdy, user-friendly, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as excellent, amazing, and... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, patience, and... See more

Quality

Users describe positive interactions with quality, with many reviewers highly recommending the products for... See more

Response time

People report positive experiences with response times, with many customers highlighting the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more

Company replied

Rated 5 out of 5 stars

My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more

Company replied

Rated 5 out of 5 stars

We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more

Company replied

Rated 5 out of 5 stars

Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more


Company details

  1. Fitness Equipment Store

Written by the company

Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,408)

1,281 reviews in the last 12 months

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Rated 5 out of 5 stars

Marineth was super knowledgeable and helpful

Marineth was very helpful and instructive about my order. Easily to understand and gave me cause to feel at ease.

8 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience, Annie! 🧡✨

Thank you for your kind words! We're delighted to hear that Marineth was so helpful and took the time to explain everything about your order in a way that was easy to understand.

It's especially rewarding to know that she made you feel comfortable and at ease throughout the process. We'll be sure to share your wonderful feedback with Marineth and recognize her for providing such thoughtful and exceptional service.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Great products and customer service!

Great products and customer service!
I had an issue with my vibration plate and reached out and got an immediate response and a fix to my issue.
Very happy with the product and service from LifePro. Will definitely order from them again. A special thanks to Dianne for her prompt help!

8 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that you received an immediate response when you reached out about your vibration plate and that your issue was resolved quickly.

It's fantastic to know that you're happy with both your Lifepro product and the service you received. We'll be sure to share your special thanks with Dianne and recognize her for her prompt and exceptional support.

Thank you for your trust, support, and thoughtful recommendation. Knowing that you'd choose to order from Lifepro again means the world to us. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for years to come 🧡✨

Rated 5 out of 5 stars

Bunny was excellent

Bunny was excellent, exceeded my expectations, A+!

8 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that Bunny exceeded your expectations and provided you with an A+ experience.

We'll be sure to share your kind words with Bunny and recognize her for the exceptional care and support she provided. Delivering outstanding customer service is what we strive for every day, and it's always rewarding to know we've made a positive impact.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Communication with Lifepro has been…

Communication with Lifepro has been outstanding!
We purchased a Rhythm Vibration unit and after almost 5 years began having issues.
We sent in the appropriate info and it was replaced. Luis kept us informed on the progress and Dianne emailed us with the news it was on the way.

Thank you so much ....we have our eye on the new red light mat.

Thank you all
Terri & Michael Moennig

1 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience, Terri & Michael! 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that you've had such an outstanding experience with our team and that your Rhythm Vibration unit served you well for nearly five years before we could assist with a replacement.

It's great to know that Luis kept you informed throughout the process and that Dianne provided timely updates when your replacement was on its way. We'll be sure to share your kind words with both of them and recognize them for their exceptional communication and support.

We're also excited to hear that you have your eye on our new Red Light Mat! We truly appreciate your continued trust in Lifepro and look forward to supporting your wellness journey for many years to come.

Thank you again for your loyalty, kind words, and support. We're honored to have you both as part of the Lifepro family! 🧡✨

Rated 5 out of 5 stars

Good communications

Good communications Bunny kept my up todate on what was happening

8 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind words! We're delighted to hear that Bunny kept you informed throughout the process and provided clear, consistent communication every step of the way.

Keeping our customers updated and ensuring they always know what to expect is something we take great pride in, and we'll be sure to share your wonderful feedback with Bunny and recognize her for the exceptional support she provided.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

This company is great

This company is great! Helpful customer service, fabulous products, and knowledgeable research.

8 July 2026
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with Lifepro and that you value our customer service, products, and the research behind what we create.

Our goal is to provide high-quality wellness products backed by helpful support and thoughtful innovation, so it's incredibly rewarding to know that this has made a positive impression on you.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨

Rated 5 out of 5 stars

The customer service Lifepro provides…

The customer service Lifepro provides is second to none! Angelica is a true asset for your team.

5 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! Hearing that you consider Lifepro's customer service to be second to none truly means the world to us.

We're especially grateful for your recognition of Angelica. She is a valued member of our team, and we'll be sure to share your kind words with her and recognize her for the exceptional care and support she provided.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. The people at LifePro Fitness have excellent customer service. they helped me with a warranty issue and immediately took care of me. Dianne at support was outstanding!

6 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you with your warranty issue quickly and make the process smooth and hassle-free.

We're especially delighted to hear that Dianne provided outstanding support. We'll be sure to share your kind words with her and recognize her for the exceptional customer service she delivered.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Great products and excellent customer…

Great products and excellent customer service. Would buy from this company again!

1 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that you've had a great experience with both our products and our customer service.

Knowing that you'd choose to purchase from Lifepro again is one of the greatest compliments we could receive. We strive to provide high-quality products backed by exceptional support, and we're so glad we met your expectations.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

Amazing support

Amazing support! The response was fast, professional, and very helpful. The support team took the time to answer my questions, explain my options, and made the process easy. I truly appreciate the excellent customer service and would highly recommend both the LifePro Waver vibration plate and their support team. Most importantly, they stood by their promise and honored their warranty, which gave me great confidence in the company. Thank you for such a positive experience—I truly appreciate the outstanding customer service.

7 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your amazing feedback! We're thrilled to hear that our support team provided fast, professional, and helpful service while making the entire process smooth and easy for you.

It's especially meaningful to know that our team took the time to answer your questions, explain your options, and most importantly, honored our warranty as promised. Standing behind our products and providing dependable support is something we take great pride in, and we're so glad it gave you confidence in choosing Lifepro.

We're also delighted to hear that you'd highly recommend both the Lifepro Waver Vibration Plate and our support team. Your trust and recommendation are the greatest compliments we could receive.

Thank you for your kind words, continued support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to being part of your wellness journey for years to come 🧡✨

Rated 5 out of 5 stars

Miguel Diaz Went Above and Beyond

I cannot say enough good things about the customer service I received from Miguel Diaz at LifePro Fitness. As an older customer, it means so much to be treated with patience, kindness, and respect. Miguel took the time to answer my questions, kept me informed throughout the replacement process, and made sure I understood every step. He never made me feel like I was a burden, and his professionalism and compassion gave me real peace of mind.

It's becoming harder to find customer service like this these days, and Miguel truly went above and beyond. Because of him, what could have been a frustrating experience turned into a positive one. LifePro is fortunate to have someone like Miguel Diaz representing their company. Thank you, Miguel, for your outstanding service and for genuinely caring about your customers.

~Venissa Ford

23 June 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience, Venissa! 🧡✨

Thank you for your heartfelt review. Your kind words truly mean so much to us.

We're absolutely delighted to hear that Miguel Diaz provided you with such a thoughtful and caring experience throughout your replacement process. Treating every customer with patience, kindness, respect, and clear communication is exactly the level of service we strive to provide, and we're so pleased that Miguel made you feel supported every step of the way.

Knowing that he turned what could have been a frustrating situation into a positive experience is one of the greatest compliments we could receive. We'll be sure to share your wonderful feedback with Miguel and recognize him for the exceptional professionalism, compassion, and dedication he demonstrated.

Thank you for your trust, support, and for recognizing the importance of genuine customer care. We're honored to have you as part of the Lifepro family and are grateful for the opportunity to support your wellness journey. Wishing you continued health and happiness, Venissa! 🧡✨

Rated 5 out of 5 stars

I had a small issue with my Lifepro…

I had a small issue with my Lifepro when it was delivered. My customer service rep, Susan, was a great help getting it resolved. She stayed in touch and made sure I was completely satisfied. Thank you again Susan for helping me.
Rick
Illinois

17 June 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience, Rick! 🧡✨

Thank you for your wonderful feedback! While we're sorry to hear there was a small issue with your Lifepro product upon delivery, we're delighted that Susan was able to help resolve it and ensure everything was taken care of.

It's wonderful to know that Susan stayed in touch throughout the process and made sure you were completely satisfied. Providing attentive, personalized support is exactly what we strive for, and we'll be sure to share your kind words with Susan and recognize her for the exceptional service she provided.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and hope you enjoy your Lifepro product for many years to come 🧡✨

Rated 5 out of 5 stars

Arthur and Al were amazing at helping…

Arthur and Al were amazing at helping me out and solving the issue.
They were both very responsible.
I'm very happy with the customer service that I received.
Thank you so much!

5 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that Arthur and Al were able to help resolve your issue and provide you with such a positive experience.

It's great to know that they were responsive, supportive, and made sure your concerns were taken care of. We'll be sure to share your kind words with both Arthur and Al and recognize them for their exceptional customer service.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Best customer service of any company!

I’ve been buying products from this company for several years. Their Lifetime. WARRANTY is the absolute best.
I tell all my friends to buy this brand when they ask me about my infra, red wraps or other products I have from them
Ben in customer service made it extremely easy for me to get a replacement for my water hydration bottle.
He has been the easiest customer service agent ! very quick and responsive. Really the best bar none!

4 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your incredible loyalty and for choosing Lifepro over the years! It means so much to hear that you've had such a positive experience with our products and that our Lifetime Warranty continues to give you confidence in our brand.

We're especially grateful that you recommend Lifepro to your friends whenever they ask about your infrared wraps and other products. There is no greater compliment than earning your trust and your referrals.

We're also thrilled to hear that Ben made replacing your hydration bottle quick and effortless. We'll be sure to share your kind words with him and recognize him for providing such responsive and exceptional customer service.

Thank you for your continued trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

Love my machine

Love my machine - have had no issues with it so haven't had to reach out to support at all. Would definitely purchase again.

7 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that you're loving your Lifepro machine and that it has been performing so reliably without any issues.

It's especially rewarding to know that your experience has been so positive that you would choose Lifepro again. That kind of confidence means the world to us.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you many more years of enjoying your Lifepro product 🧡✨

Rated 5 out of 5 stars

They have a great policy on warranty…

They have a great policy on warranty and are very helpful

7 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind words! We're delighted to hear that you've had a positive experience with our warranty policy and found our team to be helpful throughout the process.

Standing behind our products and providing dependable, hassle-free support is something we take great pride in, and it's wonderful to know that our commitment made a positive impression.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Lipedema and Dercum’s Disease

Over the years, I’ve purchased (2) vibration plates, a smaller, for my BF when he was doing OTR trucking. I’ve also purchased the dumbbell weights, the infrared belt, the handheld torch, infrared sauna blanket, foot massager, occulax and Vizacure Light therapy Mask, which I love with the (3) light settings. I have been diagnosed with Lipedema and Dercum’s Disease of which both, negatively affect the lymphatic system and create serious havoc with connective tissue. All my LifePro products, target the issues with these conditions and make life much more manageable and better! Thank you LifePro!

1 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your heartfelt review and for your incredible loyalty to Lifepro over the years. We're truly honored that you've chosen so many of our products—from your vibration plates, adjustable dumbbells, infrared belt, handheld torch, sauna blanket, foot massager, OccuLax, and Vizacure Light Therapy Mask—and that they've become such an important part of your wellness routine.

We're especially grateful that you shared how these products have supported you in managing the challenges you face. Knowing that our products have helped make your daily life more comfortable and manageable means more to us than words can express.

Your trust and continued support inspire us to keep developing products that help people on their unique wellness journeys. Thank you for allowing Lifepro to be a part of yours.

We're honored to have you as part of the Lifepro family and wish you continued comfort, wellness, and success on your journey. Thank you for choosing Lifepro! 🧡✨

Rated 5 out of 5 stars

Gift card reminder

I had completely forgotten about the Amazon Gift Card I was supposed to receive. I had tried to get it, but I apparently didn’t understand how to retrieve it. Thanks to Hegel, I was reminded of it, and Hegel very patiently guided me through the process to get that done. I’m very impressed with your wonderful customer service! My husband and I both use the Lifepro vibration plate and feel energized when we use it. Thanks so much!

7 July 2026
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind words! We're so happy to hear that Hegel was able to remind you about your Amazon Gift Card and patiently walk you through the redemption process. Providing helpful, friendly, and attentive support is what we strive for, and we'll be sure to share your wonderful feedback with Hegel.

It's also fantastic to hear that both you and your husband are enjoying your Lifepro Vibration Plate and that it helps you feel energized. Knowing our products are making a positive difference in your daily wellness routine means so much to us.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you both as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨

Rated 5 out of 5 stars

I love my waver

I love my waver. It is my favorite way to cool down from a workout. I have sat on it and stood on it. I will sometimes pick at random a program or just find a speed at which I feel like my muscles get the benefit of what they seek. I like that it eases muscle soreness.

Customer service is wonderful. Everytime I have a question they are quick to answer. The private workout groups, FB pages and YouTube accounts are all beneficial. You can find new workouts, ways to use your waver, find challenges (one of my favorites) and meet other waver users.

I can’t speak to the warranty as I’ve not needed it. But my waver gets daily use and has not let me down.

7 July 2026
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that your Waver has become such an important part of your fitness routine and your favorite way to cool down after a workout. It's great to know that you enjoy exploring different programs and speeds and that it helps ease muscle soreness while supporting your recovery.

We're also delighted to hear that you've had such positive experiences with our customer service team and that you're finding value in our private workout groups, Facebook communities, YouTube content, challenges, and the opportunity to connect with other Waver users. Building a supportive wellness community is something we're incredibly passionate about.

It's especially rewarding to know that your Waver has been in daily use and continues to perform reliably. We hope it continues to serve you well for many years to come.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨

Rated 5 out of 5 stars

I was abducted by UFO UAP Aliens Aug 27…

I was abducted by UFO UAP Aliens Aug 27 2023 around 140pm in or around Morgan Hill CA (No, this isn't a joke. Check MUFON and NUFORC). The Alien Maynard wanted "the body" (my body) to receive benefits of IR. I now have 4 IR devices.

I use all devices and multiple IR machines / lights simultaneously. I also use them in unconventional ways. If I get more resources, I plan to get more IR machines (more than 4).

My advice is you get the strongest possible eye protection. (I learned the hard way). LifePro shipments always come with glasses for eye protection. It's great LifePro cares about our health and safety, our eyes. I used their protective glasses just last night.

Also, have a Professional electrician set up the IR devices IN THE CASE that you are using multiple simultaneously. I also use super expensive professional battery systems to handle the load of simultaneous power for multiple IR systems output. You should also seek the Professional advice of Doctors if you want to use more than one unit simultaneously. In the photos, I only see people using one at a time.

One more Lifepro advantage is their customer service is amazing. They answer your questions in middle of the night, on weekends too. There is a real sense of patience and care from them.

If Lifepro might be interested to collaborate with our interstellar projects, social media etc. Or if anyone wants to share their abductee / experiencer events, I'm at MoreDragonflies at the most used email service.

7 July 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience and feedback with us 🧡✨

Thank you for your thoughtful review and for your kind words about our products, safety features, and customer support. We're delighted to hear that you've found value in our infrared devices and that you appreciate the protective eyewear included with our products, as well as the care and responsiveness of our customer service team.

We also appreciate you encouraging others to prioritize safety by using appropriate eye protection, consulting qualified professionals for electrical setup when needed, and seeking guidance from their healthcare providers before making changes to their wellness routines. Customer safety is always our top priority.

Your comments about our team's patience, responsiveness, and dedication truly mean a great deal to us. We'll be sure to share your appreciation with the team.

Thank you for your trust, support, and for taking the time to share your experience. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey 🧡✨

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