I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marineth was very helpful and instructive about my order. Easily to understand and gave me cause to feel at ease.

Reply from Lifepro
Great products and customer service!
I had an issue with my vibration plate and reached out and got an immediate response and a fix to my issue.
Very happy with the product and service from LifePro. Will definitely order from them again. A special thanks to Dianne for her prompt help!

Reply from Lifepro

Reply from Lifepro
Communication with Lifepro has been outstanding!
We purchased a Rhythm Vibration unit and after almost 5 years began having issues.
We sent in the appropriate info and it was replaced. Luis kept us informed on the progress and Dianne emailed us with the news it was on the way.
Thank you so much ....we have our eye on the new red light mat.
Thank you all
Terri & Michael Moennig

Reply from Lifepro
Good communications Bunny kept my up todate on what was happening

Reply from Lifepro
This company is great! Helpful customer service, fabulous products, and knowledgeable research.

Reply from Lifepro
The customer service Lifepro provides is second to none! Angelica is a true asset for your team.

Reply from Lifepro
Excellent Customer Service. The people at LifePro Fitness have excellent customer service. they helped me with a warranty issue and immediately took care of me. Dianne at support was outstanding!

Reply from Lifepro
Great products and excellent customer service. Would buy from this company again!

Reply from Lifepro
Amazing support! The response was fast, professional, and very helpful. The support team took the time to answer my questions, explain my options, and made the process easy. I truly appreciate the excellent customer service and would highly recommend both the LifePro Waver vibration plate and their support team. Most importantly, they stood by their promise and honored their warranty, which gave me great confidence in the company. Thank you for such a positive experience—I truly appreciate the outstanding customer service.

Reply from Lifepro
I cannot say enough good things about the customer service I received from Miguel Diaz at LifePro Fitness. As an older customer, it means so much to be treated with patience, kindness, and respect. Miguel took the time to answer my questions, kept me informed throughout the replacement process, and made sure I understood every step. He never made me feel like I was a burden, and his professionalism and compassion gave me real peace of mind.
It's becoming harder to find customer service like this these days, and Miguel truly went above and beyond. Because of him, what could have been a frustrating experience turned into a positive one. LifePro is fortunate to have someone like Miguel Diaz representing their company. Thank you, Miguel, for your outstanding service and for genuinely caring about your customers.
~Venissa Ford

Reply from Lifepro
I had a small issue with my Lifepro when it was delivered. My customer service rep, Susan, was a great help getting it resolved. She stayed in touch and made sure I was completely satisfied. Thank you again Susan for helping me.
Rick
Illinois

Reply from Lifepro
Arthur and Al were amazing at helping me out and solving the issue.
They were both very responsible.
I'm very happy with the customer service that I received.
Thank you so much!

Reply from Lifepro
I’ve been buying products from this company for several years. Their Lifetime. WARRANTY is the absolute best.
I tell all my friends to buy this brand when they ask me about my infra, red wraps or other products I have from them
Ben in customer service made it extremely easy for me to get a replacement for my water hydration bottle.
He has been the easiest customer service agent ! very quick and responsive. Really the best bar none!

Reply from Lifepro
Love my machine - have had no issues with it so haven't had to reach out to support at all. Would definitely purchase again.

Reply from Lifepro
They have a great policy on warranty and are very helpful

Reply from Lifepro
Over the years, I’ve purchased (2) vibration plates, a smaller, for my BF when he was doing OTR trucking. I’ve also purchased the dumbbell weights, the infrared belt, the handheld torch, infrared sauna blanket, foot massager, occulax and Vizacure Light therapy Mask, which I love with the (3) light settings. I have been diagnosed with Lipedema and Dercum’s Disease of which both, negatively affect the lymphatic system and create serious havoc with connective tissue. All my LifePro products, target the issues with these conditions and make life much more manageable and better! Thank you LifePro!

Reply from Lifepro
I had completely forgotten about the Amazon Gift Card I was supposed to receive. I had tried to get it, but I apparently didn’t understand how to retrieve it. Thanks to Hegel, I was reminded of it, and Hegel very patiently guided me through the process to get that done. I’m very impressed with your wonderful customer service! My husband and I both use the Lifepro vibration plate and feel energized when we use it. Thanks so much!

Reply from Lifepro
I love my waver. It is my favorite way to cool down from a workout. I have sat on it and stood on it. I will sometimes pick at random a program or just find a speed at which I feel like my muscles get the benefit of what they seek. I like that it eases muscle soreness.
Customer service is wonderful. Everytime I have a question they are quick to answer. The private workout groups, FB pages and YouTube accounts are all beneficial. You can find new workouts, ways to use your waver, find challenges (one of my favorites) and meet other waver users.
I can’t speak to the warranty as I’ve not needed it. But my waver gets daily use and has not let me down.

Reply from Lifepro
I was abducted by UFO UAP Aliens Aug 27 2023 around 140pm in or around Morgan Hill CA (No, this isn't a joke. Check MUFON and NUFORC). The Alien Maynard wanted "the body" (my body) to receive benefits of IR. I now have 4 IR devices.
I use all devices and multiple IR machines / lights simultaneously. I also use them in unconventional ways. If I get more resources, I plan to get more IR machines (more than 4).
My advice is you get the strongest possible eye protection. (I learned the hard way). LifePro shipments always come with glasses for eye protection. It's great LifePro cares about our health and safety, our eyes. I used their protective glasses just last night.
Also, have a Professional electrician set up the IR devices IN THE CASE that you are using multiple simultaneously. I also use super expensive professional battery systems to handle the load of simultaneous power for multiple IR systems output. You should also seek the Professional advice of Doctors if you want to use more than one unit simultaneously. In the photos, I only see people using one at a time.
One more Lifepro advantage is their customer service is amazing. They answer your questions in middle of the night, on weekends too. There is a real sense of patience and care from them.
If Lifepro might be interested to collaborate with our interstellar projects, social media etc. Or if anyone wants to share their abductee / experiencer events, I'm at MoreDragonflies at the most used email service.

Reply from Lifepro
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.