"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!
Options House, Atkin Street, Worsley, M28 3DG, Manchester, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lesley was the lady who dealt with my deal, polite, welcoming and fantastic communication throughout. Highly recommended.
My account manager, Kelly was amazing. Her communication was great. I like her customer service. Will surely be using her services again.
What a refreshing experiance, this will be my 3rd car with Leasing options but my first time working with Adrian, from the start he made the whole process very stressless, there was no pressure or hard sell, it went at my pace and even after reviewing multiple options, tons of quotes and mind changes he still stayed extremely professional and as always on hand to help, all my experiances with Leasing options have been very similar which is rare to see, will definitely be coming back in 3 years
I have used Leasing Options on numerous times, but this was the first time I had Adrian Lees as my account manager, I found him to be very friendly, professional,and answered all my questions with ease once again thank you Adrian for helping me through the all process.....
Steve Hobbs has been a great contact. leasing with Steve has been stress free, efficient and very professional. I will absolutely be using Steve and Leasing Options for my next lease.
I have recently enjoyed my interaction with AND benefited from, Leon’s time and clear expertise in Leasing. He has navigated and ultimately succeeded in helping me secure a great deal on the lease of a new Renault 4 EV, on excellent terms and with very little “fuss”. This firm smd Leon in particular, are HIGHLY RECOMMENDED.
Jo was very proactive and extremely responsive, ultimately getting me the car I wanted within budget and timescale
Paul Holroyd was my account manager and he was first class, very knowledgeable and not pushy at all. I work in sales myself and I can't stand hard salesman, he is what a good salesman should be.
Would recommend for sure.
Excellent service from Leasing Options throughout the whole process. Joanne Podmore was very helpful, transparent and patient in answering all my questions regarding the lease agreement, mileage, fees and finance process. Everything was explained clearly and professionally with no pressure.
The whole application process was smooth and communication was excellent. Really appreciated the honesty and support while choosing the right family car for us.
Highly recommend Leasing Options to anyone considering leasing a vehicle.
From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the process and has always been accessible through each step of the order process. Whenever I have called her she has guided me through documents and provided reassurance on any uncertainty I have had. I could not ask for a better account manager. Thank you Jo.
Great customer service and I was kept fully informed during the whole process by Steeve Hobbs, who handled my account. Would recommend them and will be back.
Lesley Shaw is my accounts manager, just processed my second vehicle with them. Great company, great communication from my account manager and very friendly. 10/10 service from her.
Steve has been great! Really been a smooth process. highly recommend!
This is the first car I have leased and had some trepidation to begin with but, I needn’t have worried. Kevin Barry was really helpful throughout and made the whole process really easy and understandable for me. I guess you could choose any lease company but for me the experience has been great to date. Thank you

Reply from Leasing Options Ltd
Great from start to finish , dealing with Lindsey as an account manager was a pleasure , very professional .

Reply from Leasing Options Ltd
I made the initial enquiry online and was then followed up by Anthony Pilliner on the phone. He was very professional and talked me through my options. I never felt pressured at any point. Each step Anthony would follow up with me and talk me through the next stage. I completed the purchase. Great to see and hear such good customer service. I highly recommend.

Reply from Leasing Options Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.