Carwow Leasey Reviews 

1,259
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the leasing process smooth and stress-free. Many people highlight the excellent service, noting its efficiency, straightforward nature, prompt communication, quick responses, and regular updates throughout the process. However, some customers noted significant delivery delays, with vehicles arriving much later than initially promised or expected. A few other people experienced poor communication, citing a lack of proactive updates or ignored messages, leading to frustration and uncertainty. In some instances, vehicles were delivered with issues like damage or missing items, or specific delivery date commitments were not met.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, brilliant, and 5-star.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Delivery service

People report positive experiences with delivery service, often highlighting smooth processes and timely... See more

User experience

Reviewers highlight positive aspects of user experience, often describing the process as easy, hassle-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got my new Tesla Model Y sorted through CarWow and couldn't be happier. Sven made everything incredibly easy and stress-free. The entire deal went through without a single issue. Brilliant servic... See more

Rated 5 out of 5 stars

Straightforward process. Quotation online, specific questions re business lease answered on the phone. One person - Olivia Gardner (who responded straight away) looked after the application (and also... See more

Company replied

Rated 5 out of 5 stars

Our third lease car, and best experience yet. Selected a number of deals through different brokers, but Carwow provided competitive contracts with just the right level of engagement. Georgia guided us... See more

Company replied

Rated 5 out of 5 stars

The team not only sourced a great deal and helped me navigate the lease process, they also handled a challenge late in the pre lease process extremely professionally and with courtesy. Would not hesit... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,259)

776 reviews in the last 12 months

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Rated 5 out of 5 stars

The team not only sourced a great deal…

The team not only sourced a great deal and helped me navigate the lease process, they also handled a challenge late in the pre lease process extremely professionally and with courtesy. Would not hesitate to work with Carwow Leasey again.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and super friendly

Great service and super friendly. From explaining our options to ordering the car, Ella made the process really easy to understand and got everything sorted for us really quickly.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First point of contact was Richard

First point of contact was Richard, I told him my requirements and found the car and colour i was wanting to lease, after that everything went very smoothly, the admin team were in constant contact throughout the process, my car was delivered on time and received a courtesy call from Richard to make sure i was happy with everything. Would use again for sure.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Alanah Antinoro was incredibly helpful…

Alanah Antinoro was incredibly helpful from start to finish. Answering all my questions and concerns in a timely manner whilst always ensuring that I had everything I needed. The aftercare has also been exceptional since the car was delivered as well.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Carwow Leasey

I got in touch with Carwow Leasey after my usual lease company became complacent & stopped responding to my communications. I have to say I’m so glad I did. Matt handled all my queries with speed & professionalism from minute one. Every question I asked was answered promptly & I got a great price on my new Renault Symbioz. I felt fully informed through the whole process from first inquiry to the delivery of my car 2 weeks ago. I would highly recommend Carwow Leasey to anyone & have already mentioned to others. I look forward to the next 3 years with my new car & will be coming back to Carwow when ready for my next deal. Excellent service & definitely 5 star !!!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

The ease in which I was able to go…

The ease in which I was able to go through getting the lease when talking to Carwow customer service

Also, this is a big thing, not increasing the price of the monthly lease from the quote I was given, in comparison to another car lease site I originally went to.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional service

Simon PB helped me secure a fantastic deal on a business lease car. He supported me throughout the journey and I was able to drive away in a new car within 4 weeks. It was hassle free and nothing was too much trouble. I would strongly recommend this company if you are thinking about buying a new car.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Simon from CarWow Leasey

Simon Butler from CarWow Leasey was a pleasure to work with throughout the process and called me within 10 minutes of requesting a quote on a Saturday. The whole process was smooth, from getting the quote, to docs, to arranging delivery. Highly recommend!

13 July 2026
Unprompted review
Rated 4 out of 5 stars

I got a good deal on my new personal…

I got a good deal on my new personal lease car, but communication could have been better. I had to chase my initial enquiry, and questions I had were not always answered clearly. Once your order is placed you do not have a designated person to assist you through the process.

1 July 2026
Rated 5 out of 5 stars

Very easy process

Very easy process, very quick responses. Dealt with Ralph Burbeck was very professional and very friendly. Very happy with my car would recommend.

6 June 2026
Rated 5 out of 5 stars

Great Customer Service

Well taken care of by Jamie Lowe from initially placing my order through to receiving my vehicle. Kept upto date regularly on the status of my car and any queries I had were dealt with promptly. Would definitely lease another vehicle through Carwow in the future.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, my sales rep Ella was amazing throughout. Clear on the price, quick replies and hassle free. Would highly recommend if you are looking to lease/buy a car.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy experience

From my initially enquiry Richard Perkin looked after me fantastically, he was able to source me the vehicle I was after within a couple of hours where all other brokers were quoting me a 6 month lead. He helped me through each stage of the process by answering all the questions I had, he was also able to liaise with the supplier so that I could collect the vehicle so that I did not need to wait for delivery. Follow up service has been great too

10 July 2026
Unprompted review

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