Carwow Leasey Reviews 

1,271
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the leasing process smooth and stress-free. Many people highlight the excellent service, noting its efficiency, straightforward nature, prompt communication, quick responses, and regular updates throughout the process. However, some customers noted significant delivery delays, with vehicles arriving much later than initially promised or expected. A few other people experienced poor communication, citing a lack of proactive updates or ignored messages, leading to frustration and uncertainty. In some instances, vehicles were delivered with issues like damage or missing items, or specific delivery date commitments were not met.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, brilliant, and 5-star.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Delivery service

People report positive experiences with delivery service, often highlighting smooth processes and timely... See more

User experience

Reviewers highlight positive aspects of user experience, often describing the process as easy, hassle-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got my new Tesla Model Y sorted through CarWow and couldn't be happier. Sven made everything incredibly easy and stress-free. The entire deal went through without a single issue. Brilliant servic... See more

Rated 5 out of 5 stars

Straightforward process. Quotation online, specific questions re business lease answered on the phone. One person - Olivia Gardner (who responded straight away) looked after the application (and also... See more

Company replied

Rated 5 out of 5 stars

Our third lease car, and best experience yet. Selected a number of deals through different brokers, but Carwow provided competitive contracts with just the right level of engagement. Georgia guided us... See more

Company replied

Rated 5 out of 5 stars

The team not only sourced a great deal and helped me navigate the lease process, they also handled a challenge late in the pre lease process extremely professionally and with courtesy. Would not hesit... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,271)

786 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 Service

I put in an enquiry and got a response the same day. Alanah Antinoro was my file handler, she was super helpful, explained the process clearly and kept me in the loop of what was going on via calls and email. Delivery was smooth and date arranged quickly. Very happy with my car and definitely recommend using Carwow as a broker for leasing vehicles and will continue to use them for any future leased vehicles. 10/10 service!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Would reccomend to family and friends

We ordered our first lease car through carwow leasey. It has been a great experience. I was allocated a named person to liaise with for queries. Georgia has been exceptional: she was able to match a like for like quote I’d found elsewhere after our order had been put through.

The portal is easy to use and helpful for tracking. I am glad I ordered through this company as order to delivery was about 8-9 weeks which is massively shorter than many other lease providers and dealerships.

Thanks Georgia for your help and making the process a smooth one

24 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

I was very pleased with the whole process from start to finish. Simon Pitney-Baxter was incredibly helpful, secured me an excellent deal, and was always quick to answer any questions I had. I would thoroughly recommend his services.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Your sales executive

Your sales executive, Calum, was so helpful from the point of initial enquiry through to us placing our order. Even when there was an issue with stock levels, Calum kept the communication going and offered various solutions, along with a better finance deal compared to what he had previously put forward, thus providing us with an overall saving. Great service!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Olivia Gardener and her colleagues were…

Olivia Gardener and her colleagues were an absolute pleasure to speak with!

Although the original car I was gonna get had an electrical fault, Olivia ended up finding me the same car for a little bit cheaper which was awesome!

10/10 would recommend!😁

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with the process from start to finish. Simon Pitney-Baxter was a great help and got me an excellent deal, and answered all my questions promptly. Thoroughly recommended.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Second time leasing a car, made easy!

This is my second time leasing a car and I am very happy with Carwow and Maxwell.

Maxwell was excellent with his communication and explained everything to me clearly. Any issue I did have was dealt with quickly.

I'm very happy with the car I have and I am comfortable that if anything is needed they will be there to help.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Just got my new Tesla Model Y sorted…

Just got my new Tesla Model Y sorted through CarWow and couldn't be happier. Sven made everything incredibly easy and stress-free. The entire deal went through without a single issue. Brilliant service all round—thanks again, Sven!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The team not only sourced a great deal…

The team not only sourced a great deal and helped me navigate the lease process, they also handled a challenge late in the pre lease process extremely professionally and with courtesy. Would not hesitate to work with Carwow Leasey again.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and super friendly

Great service and super friendly. From explaining our options to ordering the car, Ella made the process really easy to understand and got everything sorted for us really quickly.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First point of contact was Richard

First point of contact was Richard, I told him my requirements and found the car and colour i was wanting to lease, after that everything went very smoothly, the admin team were in constant contact throughout the process, my car was delivered on time and received a courtesy call from Richard to make sure i was happy with everything. Would use again for sure.

22 June 2026
Unprompted review

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