Leasing Options Ltd Reviews 23,139

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the entire process pleasant and easy to understand. The customer service is frequently highlighted as outstanding, with many appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure satisfaction and clarity throughout.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more

Company replied

Rated 5 out of 5 stars

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more

Company replied

Rated 5 out of 5 stars

Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more

Company replied

Rated 5 out of 5 stars

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

Great experience

Great experience. Rob was knowledgeable and explained everything in detail so I fully understood every step of the process! Would highly recommend.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

New to leasing a car

New to leasing a car. So I had questions! Emily was very helpful and professional and replied to my emails and messages promptly. The process is straightforward. Understandably there are a good few pages to read and complete. As everything is online, I found this very convenient.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

A Happy Returning Customer

This the second car in a row I’ve leased from Leasing Options, and yet again the experience I’ve had has been first class. Adrian Lees has been my Account Manager guiding me through every step of the process, and the support he has given me has been excellent. Adrian always provides a quick response to my queries and he always has a cheerful, caring approach on our calls. Leasing Options are a company I would happily recommend to my friends and family.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

David provided a really helpful and…

David provided a really helpful and professional service throughout. Communication was clear, everything was dealt with quickly and efficiently, and the whole process was straightforward from start to finish. Very happy with the service and would definitely recommend.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

1st time I've done a private lease - Highly recommended

1st time I've done a private lease, and will 100% do so again. Such an easy process from start to finish. I'd highly recommend Paul Holroyd who managed my contract from the start. Excellent communication, answered all questions promptly and genuinely couldn't have done any more. Really impressed at the customer service, comms, timeline, prices and technology. Delivery was quick, on time, professional, and polite. 5* service for sure. I've recommended to family and friends as leasing is a no brainer v's purchasing. Well done Leasing Options. A breath of fresh air tbh and I will use them again. Thank you.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Leasing Options - Exceeded My Expectations

Very easy and professional service from start to finish. I was assigned an Account Manager, Rob Ingham who supported me every step of the way. Rob was brilliant, he answered all my questions, got me quotes on vehicles quickly and made sure I understood each step including financial documentation. The whole Leasing Options experience was first class, the leasing payments are value for money when compared to other companies and I will use them again and recommend them to others.

26 May 2026
Unprompted review

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