Lease Car  Reviews 

6,719
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 708 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, informative, and professional, guiding them smoothly through the process. Many highlight the excellent service, noting its efficiency and ease from initial inquiry to vehicle delivery. Reviewers particularly appreciate the quick responses and the overall stress-free experience provided by the team. However, some customers also noted issues with delivery delays and being left without a car. These instances included cars not being delivered as scheduled or taking longer than initially promised, sometimes due to incorrect stock information.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Customer service

People report positive experiences with customer service, consistently highlighting the helpfulness,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the ease and stress-free... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy communication - prompt replies to questions. Collection of current car and delivery of new vehicle arranged on the same day, which was very helpful. Car delivered with petrol on empty! I t... See more

Rated 5 out of 5 stars

From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyu... See more

Rated 5 out of 5 stars

First time leasing and it's been a pleasure dealing with lease car, particularly Jonathon who has walked me through from the start, every part explained clearly including costs etc. Now taken delivery... See more

Rated 5 out of 5 stars

This is the third time I have leased a car through this company. On this occasion Ed Rose was my go to operator. He kept me fully informed of the progress of my application and if I had a query he... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(6,719)

695 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

First time leasing a car and was looking for a reliable, trustworthy company to go with, after searching online and reading up on other reviews, I went with LeasecarUK. The website is very simple, user friendly and other customers reviews rated them very highly. After looking through the cars and leasing options I sent an enquiry for my chosen vehicle and pricing option (Kia Sportage Hybrid) and was contacted shortly after by the lovely Michelle Tighe. She went through all of the details of the lease, ensured that I understood everything and answered all the questions that I had, replying quickly to my emails after the initial deal had been completed, nothing was too much trouble. I would like to thank Michelle for her professionalism, knowledge and patience guiding me through the process.
I would highly recommend LeasecarUK to anyone interested in car leasing.

19 May 2026
Rated 5 out of 5 stars

Excellent Service.

This is the second vehicle that i have used Central Contracts Leasing for and again it has been a hassle free experience from start to finish. Ed Rose and the administration team have been excellent and i would certainly recommend them to anybody looking to lease a vehicle.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended so easy and really…

Highly recommended so easy and really well priced I dealt with Richard Skingsley and his customer service was amazing kept me informed with everything i needed to know and was very professional and knowledgeable
CP26DNF

18 May 2026
Rated 5 out of 5 stars

Ace star service

From initiating contact, providing quotes and guiding you through the process, nothing was too much for Joseph. Pleased with the service and car arrived two weeks earlier than anticipated.

15 May 2026
Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from Leigh . Very clear car offers and easy access to specification info .
The offer is clear and easy to modify to see how the price is affected by changes to mileage or initial payment etc . Mostly all done on the phone , just scan and e mail some documents and its sorted .

15 May 2026
Unprompted review
Rated 5 out of 5 stars

A good experience with Central Contracts

I've had a good experience with Central Contracts, online as Leasecar.uk. My contact was Richard Graham who responded very quickly to my numerous requests for quotes. When I was finally ready to go ahead by coincidence Richard called just as I was completing the online reservation. The rest of the process went without a problem and the Corsa has been in the drive for three weeks now, new as promised with only delivery miles. Having never had a car in lease I was cautious at first but now content I made the right choice. Delivery was simple, by a very polite older chap.

23 April 2026
Rated 5 out of 5 stars

This was a surprise gift for my…

This was a surprise gift for my partners 50th birthday and was arranged to be delivered on the day. Everything went seamlessly, delivery on time, everything was prefect. Very satisfied customer

15 May 2026
Rated 5 out of 5 stars

Just had our car delivered

Just had our car delivered. We dealt with Stephen who was professional and helpful throughout the process. Really easy and quick to do with minimal form filling. Would highly recommend

13 May 2026
Unprompted review
Rated 5 out of 5 stars

The company were so helpful!!

The company were so helpful, my contact Stephen Turner was really helpful. He took me through all the options, wasn't pushy in the slightest, which I liked. He kept me well informed throughout the process! Really happy with the car! Would definitely recommend!

8 May 2026
Unprompted review
Rated 4 out of 5 stars

I was unsure of leasing as not done…

I was unsure of leasing as not done anything like this before...and was recently widowed. A friend recommended your company and my contact was very reassuring and helpful. He answered all my queries no matter how trivial very patiently....and the whole process went through very quickly but he was always at end of phone if required.
My one little worry was that having arranged for me to take delivery on a specific day...I had no more info and by 11 am that day I rang to query if it was coming. They were very helpful and called me back to say it had left.
A short time later the driver rang to say he was 40 minutes away....so no worries after all.
I would add the driver was very pleasant and helpful towards me as I had never driven a new car and some of the technology was alarming 😀.
He gave me several tips which helped until I read up and had help from my family.
All in all a very stress free experience. Thank you

8 May 2026
Rated 5 out of 5 stars

Customer service takes all the stress out of leasing!

My very first time leasing a car, and as a very anxious person, I spent months planning and researching (and worrying!)

There is so much to learn and take in, and so many moving parts.

I cannot thank Ashley enough for his help through this whole process, he really made it feel so easy. I don't often trust people I don't know, especially if I'm only speaking with them over the phone, but he was so knowledgeable, understanding, calm and helpful.

He's been so responsive and quick to help, no questions were too silly or too much. There are a lot of moving parts in leasing a car (no pun intended) and having Ashley arrange everything and know about each part individually is priceless!

After I signed off on the lease, I was called within 3 working days to arrange delivery, the delivery was scheduled for a week later. It was such a speedy turnaround.

I will be back at the end of my lease to update my review!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Leasecar.uk from start to finish. The whole process was smooth, professional, and stress-free, with clear communication throughout.

A special thank you to Stephen Turner, who was incredibly helpful, knowledgeable, and responsive at every stage. He went above and beyond to answer all my questions and made sure everything was handled quickly and efficiently. What really stood out was that Stephen even reached out after delivery to make sure I was enjoying the new car and that everything was going well — a level of customer care that is genuinely rare to find.

I would highly recommend Leasecar.uk to anyone looking for a reliable and professional leasing company. Fantastic service all around!

11 May 2026
Unprompted review

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