We ordered two towers which we assumed would be delivered together. One arrived the next day but there was no sign of the other, and no tracking info available. After chasing up twice, the second one... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely product, I was debating whether to get the adjustable height version as my son is on the smaller side but so glad we opted for this convertible version as he loves sitting at the desk arrange... See more
Company replied
Extremely prompt delivery. We bought a learning tower for our young grandson last November and have just bought another for our granddaughter as it had been such a hit. This time was no exception and... See more
Company replied
I dithered a lot on the choice of learning tower, but I decided to go for this one instead of a cheaper one from the place-that-shall-not-be-named. Despite being apparently made to order, this turned... See more
Company replied
Company details
- Children's Furniture Store
- Flat Pack Assembly
- Furniture Accessories
- Home Goods Store
- Kitchen Furniture Store
- Plant Nursery
About The Learning Tower Company
Written by the company
What we believe: We believe that confidence is learned by testing the limits of your world! We believe that a loving home provides a secure base from which great things happen! We believe in helping our children develop the skills and sense of adventure for them to achieve their dreams!
What we do: We are The Learning Tower Company and (you guessed it!) we sell learning towers, Pikler triangles and other Montessori children's furniture. The products we sell allow children to interact at 'grown up' height, to be involved safely in every day activities, learn new skills and engage in family life!
How we do it: We work with specialist producers to bring you a product that fits seamlessly into your home and enhances family life. We ensure that all products meet requisite safety and quality standards so you know your children are in safe hands. Hey... and because we believe in leaving the planet in a good place for our children, we plant a tree with Ecologi for every sale made. SHOP NOW OUR COMPANY FOREST ON INSTAGRAM
Contact info
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- support@learningtowers.co.uk
- learningtowers.co.uk
4.4
Excellent
553 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It arrived promptly and was well made
It arrived promptly and was well made. I bought it as a gift for my granddaughter. She has not used it much yet as she is too small
22 November 2024
Reply from The Learning Tower Company
Hi Cari,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Exactly what was wanted and delivered…
Exactly what was wanted and delivered on time.
25 November 2024
Reply from The Learning Tower Company
Hi Alison,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Excellent service
Very quick delivery kept me informed and the product is now being enjoyed by my granddaughter
27 November 2024
Reply from The Learning Tower Company
Hi Andy,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Really fast delivery
Really fast delivery, arrived well packaged and undamaged
Christmas present so not assembled/used yet.
26 November 2024
Reply from The Learning Tower Company
Hi Carol,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Amazing quality & very practical!
Amazing quality.. perfect for my 1 year old to help in the kitchen and to eat at :)
23 November 2024
Reply from The Learning Tower Company
Hi Sophie,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
learning tower…
I bought the original learning tower for my grandson.
Although I had some difficulty initially in assembling, the company were very prompt in responding and replaced my tower extremely efficiently and followed up with emails till I was completely satisfied.
I am looking forward to using the tower with my grandson.
15 November 2024
Unprompted review
Reply from The Learning Tower Company
Hi Anita,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Very efficient and delivered promptly
Very efficient and delivered promptly.
It is a Christmas present so until then cannot give a verdict on the ‘Tower Frame’
22 November 2024
Reply from The Learning Tower Company
Hi Deidre,
Thank you so much for your wonderful review!
We completely understand – we hope the Tower Frame makes a perfect Christmas surprise. Rest assured, it’s designed to impress, and we’re confident it will meet your expectations when the time comes.
If you have any questions or need assistance, don’t hesitate to reach out to us at support@learningtowers.co.uk. We’re always here to help!
Thanks again for choosing us. Wishing you and your loved ones a joyful holiday season!
Had an issue with the original learning…
Had an issue with the original learning tower, Jen followed up on my email straight away and sent out a replacement immediately. Returning the original tower and giving feedback etc was super easy. Really great customer service, would shop with them again!
20 November 2024
Reply from The Learning Tower Company
Hi Kate,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Not quite 5*
Not quite 5* because cheap Allen key supplied which was difficult to use! Given cost, expected better.
Also, 2 clips to secure when not folded to low position did not meet so some forced adjustment needed.
Design nice but premium price should have delivered something sharper and with right tools to put together.
Also, comes from Lithuania but not realised until after ordered and slow delivery
20 November 2024
Reply from The Learning Tower Company
Hi Brian,
Thank you for your review!
We're glad you loved our product but are sad about the assembly tools.
If we can do anything to assist you further, kindly reach out to us at support@learningtowers.co.uk, and we will get everything taken care of. :)
Great product
Great product, the box came damaged, but the tower is so sturdy that none of the parts were damaged
21 November 2024
Reply from The Learning Tower Company
Hi Adelina,
Thank you for your review!
We're glad you loved our product and services.
I am very sorry to hear about the issue you experienced with the packaging.
If we can do anything to assist you further, kindly reach out to us at support@learningtowers.co.uk, and we will get everything taken care of. :)
Lovely product
Lovely product, really well made and my little girl loves it. A couple of little niggles on arrival but the customer service by the team was great and resolved everything very quickly. Not a cheap product but you get what you pay for and it lived up to expectations.
1 November 2024
Unprompted review
Reply from The Learning Tower Company
Hi there,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Excellent products and delivery.
13 November 2024
Reply from The Learning Tower Company
Hi Tim,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Mistake rectified quickly and efficiently
Ordering was easy and straightforward. Unfortunately the order was delivered to billing address instead of delivery address. On contacting the company the misunderstanding was managed extremely quickly and efficiently and my order was delivered to correct address on the relevant day. Was very impressed with the service.
12 November 2024
Reply from The Learning Tower Company
Hi Gloria,
Thank you for your review!
We're glad you loved our product and services.
I am very sorry to hear about the issue you experienced with the delivery and am thankful to you for updating us in time and giving us the chance to make it right. :)
If we can do anything further to assist you, please don't hesitate to reach out to us at support@learningtowers.co.uk, and we will get everything taken care of. :)
Good product, rubbish tools.
The product itself is of much greater quality than the tools provided to assemble it. The allen key provided was so flimsy, and barely fit the screws. After completing about 20% of the assembly the allen key was completely useless and had essentially been stripped. Luckily we had a sturdier version in the tool box so we were able to complete the toddler tower.
Pretty disappointing - particularly considering the price point - that we had to rely on our own tools.
Once eventually assembled the toddler tower is solid and easy to use. It looks nice, and feels safe when my toddler is in it.
21 November 2024
Reply from The Learning Tower Company
Hi Cyan,
Thank you for your review!
We're glad you loved our product and services.
I am very sorry to hear about the issue you experienced with the allen key.
If we can do anything to assist you further, kindly reach out to us at support@learningtowers.co.uk, and we will get everything taken care of. :)
Arrived after a couple of days well…
Arrived after a couple of days well packaged my grandson loves it helping mommy in the kitchen he's going to be two years of age January kind regards thanks
11 November 2024
Reply from The Learning Tower Company
Hi Steve,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
She loves it yeah, yeah, yeah
Great response from the company when I made a mistake on delivery address.
My granddaughter loves it xx
12 November 2024
Reply from The Learning Tower Company
Hi Pauline,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Very good company
Very good company. Quickly responds to questions. Quick delivery as well as good products!
9 November 2024
Reply from The Learning Tower Company
Hi Goda,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
I accidentally ordered the incorrect…
I accidentally ordered the incorrect colour.
The staff were helpful and quick to respond and corrected my error.
10 November 2024
Reply from The Learning Tower Company
Hi Margaret,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Well designed and made equipment
Well designed and made equipment, straightforward to put together. Not the cheapest, but would recommend!
23 November 2024
Unprompted review
Reply from The Learning Tower Company
Hi Dan,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Delighted with the product
Delighted with the product. All the grandchildren liked it
8 November 2024
Reply from The Learning Tower Company
Hi Maggie,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
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