Fabulous brand knowledge Extremely helpful - they actually speak with you to help assist you. Fair pricing Extremely helpful and professional staff Great stock hold Will find it for you or recom... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional delivery 👏 I had a large amount of fencing materials to be delivered up a very long narrow driveway . Instead of struggling with a big lorry they split the load into 3 on small van .... See more
We have used Lawsons (and previously Hertfordshire Timber) for over 20 years. A hard working, professional business who are committed to providing excellent products and service. A great team espe... See more
Tbh system is very slow you wait to be served blocks over other yard they take as long as it takes to drive over other and collects 2 different size blocks once loaded I pay !! 30/40 mins of day I won... See more
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, and now has 19 branches within London and the South of England, making us the largest independent Timber, Building Materials & Fencing merchants in London and the South East. We pride ourselves on supplying local builders and tradesmen as well as DIY enthusiasts with quality Building and Landscaping Materials, Timber, Fencing and Garden Buildings as well as offering a Specialist Loft Conversion division.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Tyttenhanger Farm, Coursers Road, Colney Heath, St Albans , AL4 0PG, United Kingdom
- 01727 226666
- online@lawsons.co.uk
- lawsons.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Reply from Lawsons (Whetstone) Ltd
Thank you for the 5 stars! We’re pleased you’re happy with our materials and the service from our team. We appreciate you taking the time to share your feedback.
I like your service.
26 September 2026
Reply from Lawsons (Whetstone) Ltd
Many thanks for the 5 stars! We’re glad you’re happy with our service and appreciate you letting us know. We hope to see you again soon.
An elderly customer of mine was treated…
An elderly customer of mine was treated exceptionally well when buying materials for a job I was doing for her.
She came back all smiles which made the job go even better.
Thanks to the staff at Whetstone 👍🏽
25 September 2026
Reply from Lawsons (Whetstone) Ltd
Thank you for the 5-star review! We’re glad our team took such good care of your customer and sent her away smiling. It’s great to hear this helped make the job a little easier too.
Great service everything needed was in…
Great service everything needed was in stock
25 September 2026
Reply from Lawsons (Whetstone) Ltd
Thanks for the 5 stars! We’re glad you found everything you needed and were pleased with the service. We look forward to helping with your next project.
Helpful yard staff and courteous and…
Helpful yard staff and courteous and helpful delivery driver
24 September 2026
Reply from Lawsons (Whetstone) Ltd
Thank you for your 5-star review! We’re pleased our yard team and delivery driver were helpful throughout. We really appreciate your kind feedback.
Service with a smile and always so…
Service with a smile and always so helpful, 5 stars 🌟
24 September 2026
Reply from Lawsons (Whetstone) Ltd
Thanks for the 5 stars! We’re glad our team’s friendly welcome and willingness to help keep you coming back. We appreciate your support and look forward to seeing you again.
Reply from Lawsons (Whetstone) Ltd
Thank you for your 5-star rating! We’re pleased our team made you feel welcome. Thanks for choosing us, and we hope to see you again soon.
Great Team in New Malden.
Great Team in New Malden.
Friendly Efficient and they just get the job done. Nichole & Jordan are standout and the crew in the yard are really helpful
The two drivers who delivered the goods also deserve a shout out
Thank you
23 September 2026
Reply from Lawsons (Whetstone) Ltd
Thank you for the fantastic 5-star review! We’re pleased our team got everything sorted efficiently. It’s great to hear we made such a positive impression.
Great speedy service as always
Great speedy service as always, great communication and top quality timber
23 September 2026
Reply from Lawsons (Whetstone) Ltd
Thanks for your 5-star review! We’re pleased you’re happy with the timber and that our team kept you informed and got everything sorted quickly. We appreciate your continued support.
Staff always go the extra mile
Staff always go the extra mile, always follow up on ordered and return phone calls, a joy to deal with
23 September 2026
Great customer service throughout from…
Great customer service throughout from order to delivery. Thanks
22 September 2026
very helpful driver
22 September 2026
Good prices
My rates used without need to mention
excellent practical delivery driver
22 September 2026
Absolutely excellent one-to-one…
Absolutely excellent one-to-one communication excellent service always willing to help with anything you have in mind and projects and good advice
15 September 2026
Never have any dramas with these guys
Never have any dramas with these guys, drivers have a can do attitude and are always professional and friendly. Thank you.
10 September 2026
excellent service as always
excellent service as always. On time and a polite driver. Would always recommend!!
9 September 2026
Lovely staff
Lovely staff
Mark
Dave
Paul
Top workers
Just keep lance stock out of your stores as he’s robbed your company blind.
Ans he’s still allowed in there I don’t get it.
His sons a rapist so if definitely recommend to Ban that company from all of your stores
8 September 2026
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