K Stars Reviews 

363
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... See more

Rated 5 out of 5 stars

I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... See more

Company replied

Rated 5 out of 5 stars

K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... See more

Rated 5 out of 5 stars

Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always an... See more

Company details

  1. Shopping Mall
  2. CD Store

Written by the company

We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase


Contact info

4.8

Excellent

TrustScore 5 out of 5

363 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(363)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

would recommend!

The delivery was super fast and arrived without any damage. I‘m realllyyyy happy with what I got. Thanks soo muchhhh

25 March 2025
Rated 5 out of 5 stars

amazing in every way!!

Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always answer any questions honestly and quickly and are eager and happy to help with anything. whenever I order online from them it always comes super quick and there's never any damage on my albums or photocards :) The actual store is also very nice, me and my friend especially enjoyed the cafe the drinks are super yummy and the photobooth on the second floor

Overall 10/10! Highly recommend will always come back whenever my favourites have a comeback ( ˶ˆᗜˆ˵ )

26 March 2025
Rated 5 out of 5 stars

Kstars

I always enjoy buying from here as items come so quick! On this occasion I decided to preorder an item which came only a week after release!

22 February 2025
Rated 5 out of 5 stars

I love buying albums and kpop…

I love buying albums and kpop merchandise from K Stars!! The packages always arrive in perfect condition and I have never had any issues regarding my purchases. Totally recommend!

25 January 2025
Rated 5 out of 5 stars

5* Customer service

After being a customer online and instore I have to say customer service is excellent. If you email they reply quickly. They go out their way to help you. If you need to cancel or change an order they do it without fuss if possible. Well done kstars for 5* service

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered 3 albums from KStars as a gift for my daughter. I actually had an issue with the order and the customer service was great. They do request on the delivery box that you video the opening, which I had done (I would say this is essential). They replaced the order with the correct albums within a couple of days and sent my daughter a little extra pressent to say sorry. Would definitely use them again, but would stress the need to video the opening in case there is an issue.

1 October 2024
Unprompted review
K Stars logo

Reply from K Stars

Thank you so much for sharing your experience! We're so glad to hear that our customer service team was able to quickly resolve the issue with your order. We look forward to serving you in the future :)

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