The prices are just absurd, the product nothing special. It's a real shame that Kittle have somehow managed to corner the school photo market, and so many parents are priced out. Schools must share so... See more
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This is the second time of using Kittle for our Leavers Books and Hoodies and its been such a great experience. Incredible support from all the teams. Easy to use ordering and designing service for... See more
Company replied
As a photographer myself, the photos this company takes are dreadful quality. They advertise on the website all these different backgrounds they have, yet they use plain white…. Really bad light boun... See more
Company replied
We used Kittle for our leavers yearbook. The customer service was exceptional. We’d definitely use them again. My only criticism, whilst I’m happy to check over grammar and punctuation, I did expe... See more
Company replied
Company details
Information provided by various external sources
With over 25 years of school photography experience, we are proud to offer one of the most comprehensive ranges of traditional and contemporary photography services in the country. We are confident that with our dedicated team of photographers, highly...
Contact info
CM3 8JE, Chelmsford, United Kingdom
- kittlephoto.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically takes over 1 month to reply
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Really happy with the service
Really happy with the service. They went the extra mile (once again) to accommodate requests so that I got the pictures that I wanted.
Very responsive and quickly actioned my query.

Reply from Kittle Photographic
school photos
In regards to school photos, 1 digital photo being £21.25 is extortion plain and simple. They know you either buy it or go without so are taking advantage!

Reply from Kittle Photographic
We wanted some extra black glass photo…
We wanted some extra black glass photo frames to match school photos taken by Kittle. Could find them anywhere on the Web, so tried an email to them. They understood what we wanted and was able to order more frames with them. Great service thanks.

Reply from Kittle Photographic
Great customer service
Great customer service by CJ Rajack in helping me retrieve an old pics. Thanks so much

Reply from Kittle Photographic
Very expensive prices and they are…
Very expensive prices and they are using cheap cameras!!So not good value for the money! I would never use them

Reply from Kittle Photographic
Order not send after 2 weks
They told me is free to send it to the school now I have to wait till the whole school order so god know how long as now been waiting two week after email tem they still give me no date to say when? rubbish service

Reply from Kittle Photographic
5 star would recommend
I only ever print the best pics of my boy but the quality of these is so gorgeous.
I bought the pack deal and they’ve turned out to be really good value too.

Reply from Kittle Photographic
Helpful staff
Recently needed to retrieve old photos, Kyle couldn’t have done more to help me. Very quick and efficient. What a credit to their customer services team. Thank you

Reply from Kittle Photographic
Beautiful school photo
Beautiful school photo for the second year on the go, prices are fair and lots of options to chose from. The digital download took less than 1 minute after payment to be avaliable, photo of very high quality, very happy.

Reply from Kittle Photographic
I had an issue with my order that was…
I had an issue with my order that was meant to be directly delivered to the school, the school or the post lost them, Hayley took my first call and was more than helpful, i then called again today after checking with the school again and she was Amazing she re issued my ordered with no issue. Brilliant customer service and a very professional phone manner.
I would give 0 if I could
I would give 0 if I could. The quality is extremely poor. White background is terrible and digital quality is terrible. I paid for photo mount which is white and awful as it totally clashes with the white background. The mount has the company logo on the bottom right hand corner which is an additional disappointment.
This has been a total waste of money.

Reply from Kittle Photographic
RUBBISH
Little took a photo of one option on a white backdrop when many numerous cheap backdrops are readily available, if not there are many free apps online that can be used to fill in a white background. My school photos all looked beautiful when things were non digital with a lovely background.
They could have considered using a school backdrop instead of using a cheap white but clearly it’s not their kids.
They also wanted us to pay extra for the cardboard mount for a poorly taken photo. Kittle need to understand how important these photos are to parents rather than just a profitable business to them.
Star lane primary school should also be ashamed hiring these photographers just to save themselves a penny or two.

Reply from Kittle Photographic
I accidentally put the wrong email in…
I accidentally put the wrong email in so rung up and they helped me straight away and got it sorted to the right email! Shortly after speaking with them I received my beautiful picture 😊
Had a little problem getting hold of my…
Had a little problem getting hold of my sons school photo the call center lady was really helpful and gave me all the relevant details to get access to the picture. The picture is great and has been ordered.
My daughter had her school photo taken…
My daughter had her school photo taken by Kittle Photographic. The one photo they took is of her mouth half open with a furrowed brow, as if they just snapped away without even telling her to smile. They also didn't include the class photo by accident, and even the url on the flyer for ordering photos was incorrect.

Reply from Kittle Photographic
In one word Amazing!
In one word Amazing!! Hayley helped me locate a photo of from 5 years ago with professionalism and care. She really went above and beyond to help me and now I have the physical photo to treasure forever. Thank you.
So impressed
I am so impressed that they managed to get my autistic 5 year old to sit and smile so beautifully. The picture is better than i could have imagined
School photos
I ordered school photo but didn't get any confirmation. So sent an email and they sorted it out in minutes for me. They were very helpful polite and friendly. The photos are really good quality. I would highly recommend.
Great communication
I struggled with actually getting my photo of my son but Kittle were amazing and in the end sent this out free of charge to me. Found the company very professional.
Great customer service
Great help and support given today thank you very much
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