The prices are just absurd, the product nothing special. It's a real shame that Kittle have somehow managed to corner the school photo market, and so many parents are priced out. Schools must share so... See more
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This is the second time of using Kittle for our Leavers Books and Hoodies and its been such a great experience. Incredible support from all the teams. Easy to use ordering and designing service for... See more
Company replied
As a photographer myself, the photos this company takes are dreadful quality. They advertise on the website all these different backgrounds they have, yet they use plain white…. Really bad light boun... See more
Company replied
We used Kittle for our leavers yearbook. The customer service was exceptional. We’d definitely use them again. My only criticism, whilst I’m happy to check over grammar and punctuation, I did expe... See more
Company replied
Company details
Information provided by various external sources
With over 25 years of school photography experience, we are proud to offer one of the most comprehensive ranges of traditional and contemporary photography services in the country. We are confident that with our dedicated team of photographers, highly...
Contact info
CM3 8JE, Chelmsford, United Kingdom
- kittlephoto.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically takes over 1 month to reply
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Extremely overpriced
Extremely overpriced, awful web site, and they even couldn't fix the minor clothes issue before making a shot. Wasted efforts and wasted expectations.

Reply from Kittle Photographic
School photo disaster… plenty of space…
School photo disaster… plenty of space above the head of students, yet bottom half of school logo on blazer doesn’t show ! Really disappointing. Unprofessional. Amateur quality photography

Reply from Kittle Photographic
From bad to good
At first I was cross as my sons photocard was invalid and the image taken seemingly lost but the company did manage to recover image. Unfortunately the time spend searching ment i had missed free delivery to school but as a goodwill gesture, kittle have sent me the image for free. I actually cannot fault the customer service I received.
Lovely customer service
Lovely customer service, prompt and fixed the problem!
Kittle have been doing my kids school…
Kittle have been doing my kids school pictures for the past 7 years and I'm always so happy with the quality and the price. I lost the details to order my child's picture and you went above and beyond to make sure I could get my child's picture. Kittle are amazing!
So helpful and amazing
So helpful and amazing! Hallie was polite, kind and sorted everything with my order! She was so patient and understanding! Amazing photo and amazing service!!!
Beautiful photography
Beautiful photography excellent service. Quick email response very helpful.
The "professional" photographers…
The "professional" photographers charges so much for a photo and they dnt even tell the children to fix their collar and hair, just simple things like this.
Don’t Bother with them!
Had no choice But to use these as the school hired them and i’ll be spraking with the school directly, First off the pictures taken of the children are badly done, Only one photo and then all rushed through to the point some children didn’t even get a picture taken, These don’t appear to be professional photographers In anyway, The website is shocking, the organisation of how they do things shocking and The price is absolutely Disgraceful!!! We will not purchase kittle Photos again infact I could of done better myself. The postage is over £4 for two tiny photographs It doesn’t even cost that to send And the actual photo pricing is Frankly Robbing. Happy to take crap photos and take your hard earned money over but without a ounce of Quality. It was back in sept the pictures were taken.
Great customer service
Great customer service, managed to find a school portrait from 2008 (15 years ago!). No complaints.

Reply from Kittle Photographic
Excellent customer support service
Excellent customer support service. I had an issue with the access codes to my son's photos, and they kindly and quickly resolved the problem for me.

Reply from Kittle Photographic
CJ's Customer service help was…
CJ's Customer service help was brilliant after an issue logging in.

Reply from Kittle Photographic
I'm impressed 👏
I was truly impressed with Kittle Photographic's quick reponse to my inquiry and they did a wonderful job on resolving my concerns. Thank you for putting in the extra effort on making your customers happy.

Reply from Kittle Photographic
School photo
Lovely school photo of my daughter. There was an issue with the digital copy I received, but they rectified it promptly. Thank you.

Reply from Kittle Photographic
Great company
Great company, my children’s school photos were lovely. Really pleased thanks.

Reply from Kittle Photographic
Excellent aftersales
Have just received my children’s school photos, I struggled with the order process a little but their aftersales team helped me through it all. Hayley was patient and really reassuring. The quality of the prints were very good and I can now safely say Kittle has made my memories even better

Reply from Kittle Photographic
Fantastic company
I would highly recommend this company. They are extremely professional and the photo quality is amazing.
Hayley Martin was the lady I dealt with, she was really warm, friendly and helpful.

Reply from Kittle Photographic
Very good customer service
Very good customer service. Hayley was very helpful in answering my questions. The pictures are lovely!

Reply from Kittle Photographic
Lovely company
Lovely company, everyone was very helpful and patient with my girls and we received some amazing photographs. Hayley was amazing 🤩

Reply from Kittle Photographic
Outrageous company avoid at all costs!!
This company is an absolute joke. The photo quality is shocking. You expect a lovely photo but no. They take the picture (just 1) and give no second chances. Pictures are ruined where people are mid laughing or talking. Then expect people to pay the earth for them when they make you look completely different to your normal self. The lighting is awful and really dark, they give you no advice on how to smile or sit they tell u to sit and just flash. No preparing or getting ready, they catch you completely off guard. I’m not sure how they even keep custom with the useless picture quality and inconsiderate staff. Let’s not forget they can’t even give you a chair your sat on a toolbox. They make you stand and take a picture looking so odd and weird. They edit your photos and make you look completely abnormal and then leave you waiting ages for them to come through after paying. Avoid!!!

Reply from Kittle Photographic
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