Kite Mortgages Reviews 143

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

David and Natalie were superb throughout the whole process of arranging our mortgage. Our circumstances changed a number of times and they were always available to chat, 100% flexible, and made what... See more

Company replied

Rated 5 out of 5 stars

We have been helped by Simon and Natalie for a few mortgages and re-mortgages now and every time the service has been excellent. Whenever we had a question or our circumstances changed, the response w... See more

Company replied

Rated 5 out of 5 stars

David and Natalie were great to deal with during this process. They responded quickly to everything which was super helpful to us as first time buyers. I don't think the process could have actually be... See more

Company replied

Rated 5 out of 5 stars

I've used Kite Mortgages twice now, first with David and second with Simon. Both experiences have been great, quick responses to answer any of your questions and concerns and not making you feel bad a... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We're a boutique mortgage and protection advisory firm, with expertise in arranging finance for both residential and buy to let properties. All of our team members take pride in the trusted advice we offer clients through clear information and guidance. Whether you’re a first-time buyer, remortgaging or an individual with a complex income, we will guide you through the process every step of the way. We pride ourselves on our ability to get to know you, and we find solutions based on your individual needs. From day one, we wanted to build a reputation for being approachable and easily contactable, as we understand how important it is to be kept in the loop during the process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Excellent service and advice

We have been helped by Simon and Natalie for a few mortgages and re-mortgages now and every time the service has been excellent. Whenever we had a question or our circumstances changed, the response was immediate and informative.

11 May 2026
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Jack,

Thanks for your kind words - great to hear you've been happy with the service!

I've passed the feedback on to Simon and Natalie!

Best,

David

Rated 5 out of 5 stars

David and Natalie were superb…

David and Natalie were superb throughout the whole process of arranging our mortgage. Our circumstances changed a number of times and they were always available to chat, 100% flexible, and made what was a very stressful situation feel pain-free. If you are in the process of getting a mortgage, do not hesitate, use David and his team!

1 May 2026
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Simon,

Thanks for taking the time to leave your review - it is much appreciated!

The house buying process in the UK is rarely straightforward, but glad it worked out for you.

All the best with the move and we look forward to working with you again in the future.

Best,

David

Rated 5 out of 5 stars

Super responsive and quality service

David and Natalie were great to deal with during this process. They responded quickly to everything which was super helpful to us as first time buyers. I don't think the process could have actually been smoother! Would recommend their supportive and high quality service to anyone.

22 April 2026
Unprompted review
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Reply from Kite Mortgages

Hi Danni,

Thank you so much for your kind words - it's lovely to hear that your first-time buying experience was positive.

We know how much there is to navigate as a first-time buyer, so it means a lot that you felt well supported throughout.

Wishing you all the best in your new home!

David

Rated 5 out of 5 stars

Very committed service

Simon has been fantastic throughout our mortgage process. He and the team at Kite were always responsive, attentive, and incredibly patient as we worked through the various stages and changes to the term. Simon’s support and clear communication made what can be a stressful process feel much more manageable. I’d highly recommend Kite to anyone looking for a reliable and supportive mortgage advisory company.

13 March 2026
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Gloria,

Thank you for the kind review, we really appreciate you taking the time to share your experience.

I’m glad Simon and the team were able to support you through the different stages and changes along the way.

Thanks again for the recommendation, we’d be very happy to help again in the future if you need us!

Best,

David

Rated 5 out of 5 stars

Highly Professional Service

We (a professional couple) used Kite when taking out a mortgage to purchase a residential property in South London. The team (led by David and supported by Natalie) are knowledgeable, responsive, friendly and professional. We always felt that they were fully invested in supporting us through the entire process, start to finish. We would highly recommend.

23 February 2026
Unprompted review
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Reply from Kite Mortgages

Hi Joseph,

Thank you for the kind review, we really appreciate you taking the time to share your experience.

It was a pleasure helping you both with the purchase, and I’m glad Natalie and I could support you clearly and promptly throughout the process.

Thanks again for the recommendation, and we’d be very happy to help in the future if you need us.

Best,

David

Rated 5 out of 5 stars

Absolutely fantastic

Simon and Natalie were absolutely fantastic in helping us navigate our house-buying process and mortgages. Our journey involved many twists and turns, but Simon responded to each new curveball with great equanimity, wisdom and good humour. His and Natalie's responsiveness and communication were second to none. We just felt totally safe in his hands and would recommend Kite Mortgages in a heartbeat!

1 February 2026
Unprompted review
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Reply from Kite Mortgages

Hi Chin Hwa,

Thank you for such a generous review! I'm delighted to hear that Simon and Natalie were able to guide you through what sounds like a fairly eventful journey.

It’s great to know you felt safe and well looked after throughout.

We really appreciate the recommendation and would be more than happy to help again in the future.

Best,

David

Rated 5 out of 5 stars

Highly Recommended!

Kite Mortgages provided an outstanding service, and Simon was exceptional. After 4 months of frustration with other brokerages who couldn’t deliver, Simon secured my mortgage offer within just 7 days.
He even dealt confidently and professionally with a particularly difficult estate agent, handling every situation with patience, expertise, and clear communication. Nothing was too much trouble, and his calm, measured approach made a stressful process straightforward.
I wouldn’t hesitate to recommend Simon and Kite Mortgages and will absolutely be using them again in the future.

21 December 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Maggie,

Thank you for such a strong recommendation — we really appreciate you taking the time to share your experience.

It’s fantastic to hear that Simon was able to step in and secure an offer so quickly after such a long and frustrating period.

Delivering reliable results in complex situations is exactly where we aim to add the most value, so this feedback means a great deal.

We’d be delighted to help again in the future.

Best,

David

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service - Simon at Kite Mortgages made what should have been a stressful situation incredibly simple and was full of knowledge and extremely soothing throughout the application process, right up to exchange. Having never done this before, we started very much in the dark about mortgage applications and we couldn't be more grateful for how easy Simon made it all. We've come away far more knowledgable ourselves, which we never expected! Hugely recommended.

21 November 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Julia,

Thank you for such a wonderful review! We’re so pleased Simon could make the process feel simple and reassuring, especially as first-time buyers.

It’s great to hear you came away with a better understanding too! We really appreciate the recommendation and wish you all the best in your new home.

Best,

David

Rated 5 out of 5 stars

Review of kite mortgages

I had a good experience with Simon and Natalie at Kite Mortgages. They were always responsive and available whenever I had questions, which made the whole process smooth and stress-free. They found a lender that fit my needs and supported me throughout the entire process even helping when rates changed

4 October 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Isha,

Thank you for the lovely feedback!

Great to hear Simon and Natalie were able to make the process smooth and stress-free for you, esspecially through the rate changes.

We really appreciate you taking the time to share your experience and would be delighted to help again in the future.

Best,

David

Rated 5 out of 5 stars

Brilliant company!

Kite Mortgages have been absolutely brilliant from start to finish. David was fantastic – so helpful and full of great advice, making the mortgage application process really smooth. When things got down to the wire with slow conveyancing, the team stepped in, contacted my lender, and expedited approval which was such a relief.

Natalie was just brilliant – always quick to communicate – and Simon was a huge help with both the mortgage and income protection.

A brilliant team all round – they turned what could have been a really stressful process into something smooth and manageable. I’d recommend them to everyone!

20 September 2025
Unprompted review
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Reply from Kite Mortgages

Hi Natalie,

Thank you for such a thoughtful review!

It’s great to hear we were able to support you from start to finish. I’m especially pleased we managed to get the conveyancing issue resolved, as I know that was quite a stressful period!

We really appreciate the recommendation and would be delighted to help again in the future, whether for you or for friends and family.

Best,

David

Rated 5 out of 5 stars

Simon was incredibly helpful and…

Simon was incredibly helpful and responsive throughout the process for us. He helped us understand everything we needed to and was a pleasure to interact with. Highly recommended.

4 September 2025
Unprompted review
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Reply from Kite Mortgages

Hi Ben,

Thank you for your kind words and recommendation!

We’re pleased Simon’s guidance and responsiveness made the process feel clear and straightforward, and that you enjoyed working with him along the way.

We’d be delighted to help again in the future should you or friends and family need support.

Best,

David

Rated 5 out of 5 stars

Great service

Great service
Second time we use this broker and both times they have been excellent.

1 September 2025
Unprompted review
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Reply from Kite Mortgages

Hi Ag,

Thank you for coming back to us a second time - we really appreciate your trust and loyalty.

It’s wonderful to hear you’ve had an excellent experience again, and we’d be delighted to help whenever you need us in the future.

Best,

David

Rated 5 out of 5 stars

Simon is extremely professional and…

Simon is extremely professional and helpful. He always took the time to explain everything in a thorough and timely manner, which was especially appreciated given that we were first time buyers. We got in touch with him a year before we started the search and even when we weren't ready to proceed, he still provided us with all the information needed to inform our decision moving forward.

He had recommendations on hand for surveyors, with whom were happy as well. He also helped us set up our income and life insurance policies. Would highly recommend him to anyone looking to buy a property.

15 August 2025
Unprompted review
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Reply from Kite Mortgages

Hi Orwa,

Thank you so much for sharing such a thoughtful review. We’re delighted Simon could support you right from the very start of your journey, even before you were ready to move forward.

It’s great to hear his guidance — from mortgage advice to surveyor recommendations and insurance — helped make the whole process more seamless and reassuring as first-time buyers.

We really appreciate the recommendation, and we’d be more than happy to help again in the future, whether for you or for friends and family.

Best,

David

Rated 5 out of 5 stars

Excellent service

The team provided swift and succinct advice recommending what came out to be the best option at this point in time. I highly recommend Kite.

11 April 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Thank you so much for the fantastic 5-star review! We’re glad to hear that our team’s advice was timely and helpful in finding the right option for you. Your recommendation means a lot to us, and we're here whenever you need support in the future.

Best David

Rated 5 out of 5 stars

Fast and clear communication

David was really helpful. Provided clear advice on my own mortgage and also helped provide advice to me when my buyers had issues securing a mortgage. The communication is clear and the response is fast which is what you need.

27 March 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Thank you so much for the kind words! Glad we could support you through both your own mortgage process and your buyer’s situation. Clear communication and quick responses are always my priority, so it's great to hear that made a difference for you. Wishing you all the best moving forward, and don’t hesitate to reach out if you need anything else!

Best

David

Rated 5 out of 5 stars

Excellent service and plain human interactions

Buying a property is a stressful process full of things that are hard to understand and people that are surprisingly unhelpful. Simon Hart from Kite Mortgages was the only exception we found. He was always helpful and understanding, he always gave good advice, and we felt he genuinely cared. I hope to never have to buy another property, but if I do, I know where to come asking.

4 April 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Thank you so much for your thoughtful review! We completely understand how stressful the property-buying process can be, so it's incredibly rewarding to hear that Simon was able to make such a positive difference for you. At Kite Mortgages, we genuinely care about supporting our clients every step of the way, and it's great to know that came through. If you ever do decide to go through the process again, we’ll be here and ready to help!

Best

David

Rated 5 out of 5 stars

Definitely recommend

Definitely recommend. Very responsive and helped answer all my questions as a first time buyer

28 March 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Ellie,

Thank you for your positive feedback! We're delighted to hear you enjoyed our service and found our team to be friendly and responsive.

Your recommendation means a lot to us. We look forward to serving you again in the future!

Best,

David

Rated 5 out of 5 stars

David was excellent and helped me…

David was excellent and helped me secure a mortgage in record time ahead of the stamp duty change

1 April 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Gregory,

Thank you for your kind words! I'm pleased to hear that we were able to assist you efficiently and secure your mortgage swiftly, especially with the impending stamp duty changes.

We always strive to meet important deadlines and ensure our clients receive the best possible outcomes.

We look forward to assisting you again in the future!

Best,

David

Rated 5 out of 5 stars

Outstanding and Trustworthy

We couldn't be more impressed with the service from our David Walsh! He stepped in and handled everything with incredible speed and professionalism, making what could have been a stressful process completely seamless. From the start, he was highly responsive, answering all our questions with clarity and patience. His efficiency was outstanding—our mortgage application was managed at lightning speed without a single detail overlooked. His expertise and dedication gave us complete confidence every step of the way. If you need someone who gets things done quickly and flawlessly, he’s the one to trust. Highly recommend!

3 March 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Alex,

Thank you for your great review! I’m pleased to hear that you were happy with the service.

It's always our goal to make the mortgage process smooth and stress-free, so I’m glad we were able to do just that.

We appreciate your recommendation and are here whenever you need us again. Thanks for choosing Kite Mortgages!

Best,

David

Rated 5 out of 5 stars

Stress-free, supportive and responsive

On a friend’s recommendation, my partner and I got in touch with Simon at Kite Mortgages. As first-time buyers, we found the whole process overwhelming, but from our very first call, Simon made everything clear and easy to understand.

He was always available when we needed him - something we quickly realised isn’t the case with everyone involved! He took the time to get to know us and gave honest, tailored advice as well as being upfront when something wasn’t possible or in our best interest.

We really valued his support and wouldn’t hesitate to recommend Kite Mortgages to anyone.

28 February 2025
Unprompted review
Kite Mortgages logo

Reply from Kite Mortgages

Hi Megan,

Thank you for taking the time to share your experience with Simon and Kite Mortgages! We're thrilled to hear that our approach made your first home buying journey smoother and more understandable.

Being there for our clients whenever they need us is something we take pride in, and it’s great to know Simon’s dedication was so valuable to you.

We appreciate your trust and recommendation, and look forward to assisting you or your friends in the future!

Best,

David

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