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Review summary
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Reviews shaping this summary
Called to pick up our new caravan and was greeted by Paul who walked us through every aspect of the caravans controls and set up. Very thorough and questioned if we were happy at every stage of the p... See more
Company replied
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... See more
Company replied
All the staff at Kimberley Caravan n Motorhomes, Nottingham, from the sales team, admin staff n all the people we dealt with were professional n v helpful. Daz Miller, the sales person, conducted the... See more
Company replied
Company details
Written by the company
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contact info
Eastwood Road, Kimberley, NG16 2HX, Nottingham, United Kingdom
- 0115 9382 401
- info@kimberleycaravans.co.uk
- kimberleycaravans.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matt who we dealt with couldn’t have…
Matt who we dealt with couldn’t have done any better he was very helpful and the turnaround was very informative 💯
30 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you both! Really glad Matt looked after you so well and kept everything informative throughout. Hope you're loving your new purchase!
Many Thanks,
The Kimberley Team
Kimberley's staff have been excellent…
Kimberley's staff have been excellent in helping to resolve several warranty issues.
29 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Tony! Really glad the team could help get those warranty issues resolved for you. Hope you're back out enjoying it now!
Many Thanks,
The Kimberley Team
As good as anticipated.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done , faults attended to under warranty and all with very friendly , helpful service from everyone. Special shout out to those in Customer Support , who have answered any questions and issues with a smile. Ashley , Gracie et al many thanks.
6 July 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you so much for coming back to leave another review after 15 months, that really does mean the world to us! Really glad Ashley, Gracie and the team have looked after you so well throughout. Hope to see you again soon!
Many Thanks,
The Kimberley Team
we felt with Richard at Kimberley
we felt with Richard at Kimberley, he was not pushy salesman. Very honest and friendly.
We brought a Swift Challenger caravan, it is beautiful.
Everyone at Kimberley Caravans were very professional.
Would use them again and again.
26 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you! Really glad Richard made the whole experience feel so honest and relaxed. The Swift Challenger is a beautiful caravan, hope you enjoy every single trip in it!
Many Thanks,
The Kimberley Team
Amazing friendly staff
Amazing friendly staff, all very knowledgable and happy to help , really happy with all the info we was given and advice along the way, hand over was smooth transaction and we were kept informed and upto date every step of the way
17 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you so much! Really glad the whole experience felt smooth and that you were kept in the loop throughout. Hope you're loving your new purchase!
Many Thanks,
The Kimberley Team
Helpful team
17 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you! Really appreciate you taking the time to leave a review. Hope everything is going well with your purchase!
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People
Thank you Karen! Really glad you found what you were looking for. Hope to see you again in the future!
Many Thanks,
The Kimberley Team
A big thank you to Richy for helping us…
A big thank you to Richy for helping us get another caravan from kimberley. Also a big thank you to all the staff who helped with the experience.
10 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Roger! Really glad Richy and the team looked after you so well again. Always lovely to welcome back a returning customer. Hope you love the new van!
Many Thanks,
The Kimberley Team
Courteous
Courteous, flexible well informed service. Felt well prepared for dealing with new cravan after very helpful handover.
17 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you James! Really glad the handover left you feeling fully prepared and confident. Hope you're enjoying the new caravan!
Many Thanks,
The Kimberley Team
Good experience all round
Good experience all round. Great staff and great service.
What more do you want.
9 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you! Exactly what we aim for every time. Hope to see you again in the future!
Many Thanks,
The Kimberley Team
Reply from Kimberley - The Caravan & Motorhome People
Thank you Mike! Really glad the team looked after you so well. Hope everything is going brilliantly with your purchase!
Many Thanks,
The Kimberley Team
Highly recommend!
Matt Wilkinson came straight out to greet us, we got the 5 star treatment from start to finish, found us the perfect caravan. Would highly recommend.
8 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Gary and Dawn! Really glad Matt found you the perfect caravan and that the whole experience felt like 5 star treatment. Hope you love every trip in it!
Many Thanks,
The Kimberley Team
Everything from start to finish staff…
Everything from start to finish staff kept us informed no complaints at all
15 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Graham! Really glad the team kept you informed throughout and that everything went so smoothly. Hope you're enjoying your new purchase!
Many Thanks,
The Kimberley Team
Easy hand over
Very informative We were taken through all the kit and were shown how to use everything. There were a couple of small issues but these were sorted straight away. Easy handover.
19 June 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you Mark! Really glad those little issues got sorted on the day and that everything was good to go. Hope you're already planning your first trip!
Many Thanks,
The Kimberley Team
What a great experience
What a great experience.
From the knowledge of the sales person, to the constant update from the sales administration team, to the very, comprehensive handover of our motorhome
19 June 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you John! Really glad the whole journey from sales through to handover felt so thorough. Hope you're loving the new motorhome!
Many Thanks,
The Kimberley Team
Kimberly helped us with the buying our…
Kimberly helped us with the buying our first motorhome
18 June 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you! A first motorhome is such an exciting step and we're really glad we could be part of it. Hope you have many brilliant adventures ahead!
Many Thanks,
The Kimberley Team
Paul was very friendly and…
Paul was very friendly and knowledgeable about the motorhome. He was really helpful and answered all our questions. We would definitely recommend Kimberley caravans.
16 June 2026
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People
Thank you! Really glad Paul made sure all your questions were answered and that you felt fully confident. Hope you're enjoying the motorhome!
Many Thanks,
The Kimberley Team
The staff were all helpful caravan…
The staff were all helpful caravan could have been cleaner
10 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you for the feedback! Really glad the team looked after you well and we'll pass your comments on the presentation side on to the relevant team.
Many Thanks,
The Kimberley Team
Bought an amazing MH expensive but good…
Bought an amazing MH expensive but good service and quality we had an issue at first but fixed under the 1 year warranty
31 May 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Erica! Really glad the warranty issue got sorted quickly and that you're happy with everything. Hope you're enjoying it now!
Many Thanks,
The Kimberley Team
Service was second to none,Great staff …
Service was second to none,Great staff very friendly, helpful and professional would use them again and recommend them to others
2 June 2026
Reply from Kimberley - The Caravan & Motorhome People
Thank you Val! Really glad the whole experience felt so friendly and professional. Hope to see you again in the future!
Many Thanks,
The Kimberley Team
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