Kendamil Reviews 6,367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 608 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its gentle nature on babies' stomachs and its positive impact on issues like eczema and constipation. Many appreciate the natural ingredients and the absence of artificial smells, often highlighting that their babies thrive and enjoy the milk. The delivery service is frequently described as reliable and prompt, with many consumers valuing the convenience of online ordering and subscriptions. Additionally, the customer service team receives high marks for being helpful, responsive, and efficient in addressing concerns. However, some customers experienced issues with their orders, including damaged tins upon arrival or incomplete deliveries. A few people also reported slow dispatch times for their orders, leading to longer waiting periods than expected. There were also occasional mentions of difficulty with the tin's lid design, finding it sharp or hard to open.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing it as a lifesaver and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service, highlighting its reliability, convenience, and... See more

Order

Clients share ambiguous opinions on order. Many customers praise the ease of ordering, especially with... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Transitioned to goat milk after breastfeeding for 12weeks from birth. We tried the kendamil cows formula however we found our daughter had griping types of pain, I read about goats milk being simi... See more

Company replied

Rated 5 out of 5 stars

I’ve used the subscription service from Kendamil for a few months which I am already very impressed with. This month when my delivery arrived, the box along with 2 of the tins were damaged. I messaged... See more

Company replied

Rated 5 out of 5 stars

We have been using the Kendamil pro comfort baby drops for a few weeks now. We ordered them after seeing reviews that it helped their little one’s constipation and eczema. Our baby would go 10+ days b... See more

Company replied

Rated 5 out of 5 stars

My baby was allergic to cow's milk during her early months of life. She didn't like other alternative milks from other brands. Albeit expensive, Kendamil's goat's milk was her primary source of nutrie... See more

Company replied


Company details

  1. Food Producer
  2. Baby Store

Written by the company

Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Baby drops ☔️

I cannot recommend the kendamill baby drops enough!!!! Thank you for giving me my happy baby back!!!

27 February 2026
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Reply from Kendamil

Hi Nikki, thank you for the amazing review!
It’s our mission to raise the bar on baby nutrition and help parents make informed choices about products for their children so hearing that your little one is thriving on our drops makes us SO proud. 💙

Rated 5 out of 5 stars

Our baby loves it. It's vegetarian friendly.

Our baby loves it

25 February 2026
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Reply from Kendamil

Thank you so much Amogh for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Great formula for First time mother and baby

Has been a good brand to use for my first baby. He had trouble breast feeding when he was delivered due to a forcep delivery and couldn’t latch.
I pre ordered Kendamil as I was advised by nurse friends that it was more gentle on the stomach. He thrived on the pre made formula bottles whilst we waited for him to be well enough to latch and breast feeding. We do a combination feeding regime where he has breast milk and the Kendamil formala. The midwives say it has helped him gain his birth weight and more with the help of Kendamil.

25 February 2026
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Reply from Kendamil

Hi Hannah, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Absolutely Love Kendamil for My Baby Girl

As a parent to my 10-month-old daughter Anaika, choosing the right formula was such an important decision for us. We started her on Kendamil when she was 3 months old, and it has honestly been one of the best choices we’ve made.

She took to it immediately and has loved it ever since. No fuss, no tummy issues — just a happy, content baby. That gave us so much peace of mind.

One of the main reasons we chose Kendamil is because it’s made with whole milk and produced in the UK. I really appreciate knowing that it’s British-made and that the ingredients feel wholesome and trustworthy. As parents, we’re always careful about what we give our little ones, and Kendamil has truly lived up to our expectations.

Anaika is thriving, growing beautifully, and enjoying every bottle. We couldn’t be happier and would absolutely recommend Kendamil to other parents looking for a high-quality formula.

Thank you, Kendamil, for giving us confidence and keeping our little girl happy and healthy! 💛

24 February 2026
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Reply from Kendamil

Hi Amit, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula!
We're so pleased to hear that your daughter is doing so well with Kendamil. We're incredibly proud of our British heritage, our farming supply chain and to be able to supply parents in the UK. We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

The best selller in uk.

24 February 2026
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Reply from Kendamil

Thank you for your lovely review Aldi. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

The best formula

The best formula, and usually a very quick delivery
The organic range is the best

24 February 2026
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Reply from Kendamil

Thank you for your lovely review Olivia. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Working with kendamil is amazing

Working with kendamil is amazing! So quick to respond and helpful!

24 February 2026
Unprompted review
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Reply from Kendamil

Hi Ashley, thank you for leaving such a positive review for our team! I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick reply!

24 February 2026
Unprompted review
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Reply from Kendamil

Thank you for your lovely review Alison. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

10 out of 10

10 out of 10 with Kendamil!! If you are worried on anything just chat with them and they will tell you everything is fine or they will get back with you fast through email. They don’t lie to you like a lot of the other companies (not going to list). We are Kendamil for all our kids from here on out!!

24 February 2026
Unprompted review
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Reply from Kendamil

Hi Nichole, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 3 out of 5 stars

Kendamil Comfort Parents Left Worried About Supply

We absolutely love Kendamil Comfort — it has worked wonderfully for our baby and we’ve been very happy with it.

However, we’re honestly quite stressed right now trying to find stock and whether supply can meet families’ needs. We normally order regularly so we don’t run out, and now the Comfort orders being paused has left us worried.

We completely understand safety and stock management must come first, but as parents relying on this formula every day, the uncertainty is really worrying and difficult to manage.

27 January 2026
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Reply from Kendamil

Hi Mama of E, I am so happy to hear that Kendamil Comfort has helped your little one.
We’re genuinely sorry for the stress the current availability has caused. We know how worrying it is when you rely on a formula every day. At the moment, Kendamil Comfort is temporarily out of stock online while we prioritise fulfilling existing subscription orders to help families who are already enrolled avoid running out.

The good news is we expect Comfort to return online shortly. Once it’s available again, you’ll be able to purchase as normal (please note there is a minimum basket quantity of 10 for one-time orders), or you can set up a monthly subscription so your order is reserved and fulfilled each month.

You can also check our stockist page to see where close to you sells Kendamil. Please note that we do not have access to each store's stock count so its best to phone them up before visiting.
Thank you.

Rated 5 out of 5 stars

Ordered on the Wednesday and received…

Ordered on the Wednesday and received on the Friday. We are transitioning our granddaughter from another make due to the recall of other formulas, this has went well and with no issues

12 February 2026
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Reply from Kendamil

Thank you so much Steven for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Excellent

Excellent.

13 February 2026
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Reply from Kendamil

Thank you for your 5 star review Kay. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Brilliant

The website is easy to navigate, and we love that we can order in bulk for the month so there isn’t the late night trips to the supermarket!
Our baby was premature and has been unwell in hospital for most of her life so far. Now she is 11 months old and thriving and gaining weight brilliantly with the kendamil and meals.

12 February 2026
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Reply from Kendamil

Hi Matthew, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Great Formula

It has been successful for feeding my daughter, less throw ups than other brands, definitely recommend.

20 February 2026
Unprompted review
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Reply from Kendamil

Thank you for your lovely review James.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Ordering was easy but somehow i managed…

Ordering was easy but somehow i managed to sign up for monthly purchase. Contacted company who resolved this very quickly. This product was a gift for a new born, not for me so i cannot tell if the baby likes it yet however i ordered organic as requested. Delivery was faultless and arrived in Good time and well packaged. Faultless delivery.

11 February 2026
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Reply from Kendamil

Thank you for your lovely review Carron. I am really pleased to hear that your experience with us has been a positive one. 💙

Rated 3 out of 5 stars

Hello

I purchased a selection of your infant first milk both powder and pre made. I thought I would feed back to you that the nipple attachment for the 70 ml pre made formula really don't screw on very well. The bottles are very difficult to open especially one handed and the nipple attachment is very difficult to skrew on properly as the thread isn't sufficient so easily misaligned causing leaks. I have tried other brands which work a lot better but I wanted to switch to kendamil because you are a UK company. Cheers ☺

12 February 2026
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Reply from Kendamil

Hi Hazel, thank you for the feedback and for choosing to try Kendamil. I am sorry the 70 ml Ready to Feed bottles have been frustrating to use, especially one handed. That is not the experience we want.

The 70 ml Starter Pack uses a tamper evident design to protect freshness and safety, but the teat should still align and screw on securely without leaking. If the thread is misaligned it can leak, so it can help to place the bottle on a flat surface, press the teat ring down evenly, and twist until it is fully seated. We will also share your comments with our packaging team, as ease of use matters a lot for parents.

Rated 5 out of 5 stars

Good British company.

Good British company.
I'm considering subscribing for my grandson because I have heard such good things about Kendamil.

19 February 2026
Unprompted review
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Reply from Kendamil

Thank you so much Sharyn for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Happy Mommy

We decided to switch to Kendamil because we heard it is a good quality formula. Previously, I was using Aptamil, but my baby Luke was vomiting frequently after feeds. I also noticed some changes in his skin. Since changing to Kendamil, he appears more settled and comfortable, and he is feeding better.

12 February 2026
Kendamil logo

Reply from Kendamil

Hi Thilini, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

This are amazing products

This is amazing product. I use the goat formula as well as organic range . I can not trust others. It is UK company and UK source product. Nothing can beat them

11 February 2026
Kendamil logo

Reply from Kendamil

Hi Dilek, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Excellent service very fast delivery

Excellent service very fast delivery. Products well packaged. Products not used yet as baby not due quite yet. Would highly recommend

11 February 2026
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Reply from Kendamil

Thank you so much for this 5 star review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

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