Kendamil Reviews 6,367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 608 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its gentle nature on babies' stomachs and its positive impact on issues like eczema and constipation. Many appreciate the natural ingredients and the absence of artificial smells, often highlighting that their babies thrive and enjoy the milk. The delivery service is frequently described as reliable and prompt, with many consumers valuing the convenience of online ordering and subscriptions. Additionally, the customer service team receives high marks for being helpful, responsive, and efficient in addressing concerns. However, some customers experienced issues with their orders, including damaged tins upon arrival or incomplete deliveries. A few people also reported slow dispatch times for their orders, leading to longer waiting periods than expected. There were also occasional mentions of difficulty with the tin's lid design, finding it sharp or hard to open.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing it as a lifesaver and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service, highlighting its reliability, convenience, and... See more

Order

Clients share ambiguous opinions on order. Many customers praise the ease of ordering, especially with... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Transitioned to goat milk after breastfeeding for 12weeks from birth. We tried the kendamil cows formula however we found our daughter had griping types of pain, I read about goats milk being simi... See more

Company replied

Rated 5 out of 5 stars

I’ve used the subscription service from Kendamil for a few months which I am already very impressed with. This month when my delivery arrived, the box along with 2 of the tins were damaged. I messaged... See more

Company replied

Rated 5 out of 5 stars

We have been using the Kendamil pro comfort baby drops for a few weeks now. We ordered them after seeing reviews that it helped their little one’s constipation and eczema. Our baby would go 10+ days b... See more

Company replied

Rated 5 out of 5 stars

My baby was allergic to cow's milk during her early months of life. She didn't like other alternative milks from other brands. Albeit expensive, Kendamil's goat's milk was her primary source of nutrie... See more

Company replied


Company details

  1. Food Producer
  2. Baby Store

Written by the company

Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So far so good

So far so good!
I am happy with this formula. Baby has spent the first 8 months of life having a different formula prescribed for low weight preemie babies. She was ready to switch to standard formula two weeks ago and the switch has been incredibly easy. My little one loved Kendamil and I love the ready made bottles. I haven’t had access to this until now and it is so much easier than having to carry 100 different items to make a bottle.

6 March 2026
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Reply from Kendamil

Thank you for your lovely review Margarita. I am really pleased to hear that your experience with us has been a positive one.
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 4 out of 5 stars

Best

We found Kendamil the best in terms of milk and smooth delivery

2 March 2026
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Reply from Kendamil

Thank you for your lovely review. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Amazing product

Amazing product , well packed and quick delivered .

5 March 2026
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Reply from Kendamil

Hi Ana, thank you so much for your 5 star review! I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Great package and delivery

Great package and delivery

2 March 2026
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Reply from Kendamil

Hi Mahboub, thank you for your review! I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

The child likes this milk

The child likes this milk, and she is in good health. Thank you!

4 March 2026
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Reply from Kendamil

Thank you for your lovely review Kim!
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Brilliant milk I have 7 children and…

Brilliant milk I have 7 children and always used aptimol or c&g however this brand came out a few years back I gave it ago my son loved it it was fairly hard to get hold of in supermarkets at first but now is everywhere I use with my 5 month daughter and she's very happy on it top product

3 March 2026
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Reply from Kendamil

Hi Suzanne, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

This kind of baby milk i amazing no…

This kind of baby milk i amazing no issue to my lil baby since imshe had this formula. Best experience till now. What are u waiting moms just Kendamil is best

3 March 2026
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Reply from Kendamil

Thank you so much Christine for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

My little Billy Goat Gruff 🐐

My son loves the kendamil goat! Defo recommend for if your little one is not able to tolerate cows milk.

3 March 2026
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Reply from Kendamil

Thank you HS for your 5 star review! We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

The best milk..

The best milk I’ve ever used for both my newborns.
I’ve used Kendamil twice now and luckily never had an issue with it for both of my girls.
I’d highly recommend any new parent looking into formula feeding, to try Kendamil.
I loved how it was made local to us, and is family owned.

2 March 2026
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Reply from Kendamil

Hi Nicole, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Rated 5 out of 5 stars

Such an easy process

Such an easy process! Quick delivery and always on time, saving me time getting a months worth delivered!

27 February 2026
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Reply from Kendamil

Thank you for your lovely review Madison. I am really pleased to hear that your experience with us has been a positive one. We might be a bit biased but we love our subscribe and save too. 🤩

Rated 5 out of 5 stars

Goat's Milk is Goated

My baby was allergic to cow's milk during her early months of life. She didn't like other alternative milks from other brands. Albeit expensive, Kendamil's goat's milk was her primary source of nutrients. Mum didn't produce enough breast milk for her unfortunately. She has now transitioned to cow's milk. We are keen to keep her on Kendamil even after she turns one.

27 February 2026
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Reply from Kendamil

It’s our mission to raise the bar on baby nutrition and help parents make informed choices about products for their children so hearing that your little one is thriving on our milk makes us SO proud. 💙

Rated 5 out of 5 stars

Goat Milk completety change my baby…

Goat Milk completety change my baby life, she was constipated with any other milk. 100% recommend

31 December 2025
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Reply from Kendamil

It’s our mission to raise the bar on baby nutrition and help parents make informed choices about products for their children so hearing that your little one is thriving on our milk makes us SO proud. 💙

Rated 5 out of 5 stars

very fast delivery and very happy with…

very fast delivery and very happy with product quality

10 February 2026
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Reply from Kendamil

Hi William, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

My kiddo loves Kendamil formula and…

My kiddo loves Kendamil formula and porridge.

26 February 2026
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Reply from Kendamil

Thank you for your lovely review Miss Tarasiuk.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with customer care! I needed some help with accessing my account and placing a quick order. The team was quick to respond and resolve my issues in no time!

3 March 2026
Unprompted review
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Reply from Kendamil

Hi Alina, thank you for leaving such a positive review for our team - I am really pleased to hear that your experience with us has been a positive one.
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Kendamil is a trusted

Kendamil is a trusted, high quality milk product for babies that I wouldn’t think twice of recommending to others.

25 February 2026
Kendamil logo

Reply from Kendamil

Thank you for leaving such a positive review for our team - I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

I moved my baby from aptamil to…

I moved my baby from aptamil to Kendamil as you get more in the bottle and it’s been great

25 February 2026
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Reply from Kendamil

Thank you so much Jas for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Good formula

I found the organic powder suited my baby really well. No stomach upsets or bloating. It was easy to order online from Kendamil website. Price was good and delivery was exactly on time.

25 February 2026
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Reply from Kendamil

Thank you for your lovely review HM.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Best milk formula on the market

Best milk formula on the market. Would recomend goat milk to every newborn

25 February 2026
Kendamil logo

Reply from Kendamil

Hi Pawel, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Great service

Great service

24 February 2026
Kendamil logo

Reply from Kendamil

Thank you for your lovely review Sharon. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

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