Jöttnar Reviews 152

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the premium materials, solid construction, and durability. Many highlight the excellent fit and thoughtful design, emphasizing that the items are warm, comfortable, and perform exactly as expected in various conditions. The delivery service is also frequently commended for its speed and efficiency, with items arriving well-packaged. However, some customers also noted issues with their orders, including receiving incorrect sizes or experiencing problems with items falling apart shortly after purchase. A few people were dissatisfied with the delivery experience, specifically mentioning issues with the chosen courier service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, design, and performance. Many customers praise the... See more

Quality

Customers consistently express high satisfaction with product quality. Many reviewers praise the items as... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and efficiency. Many... See more

Order

Users describe ambiguous interactions with order. While many customers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

An outstanding piece of kit l. ive been looking for an additional item for my climbing wardrobe similar to others on market. When i saw Jottnar had added one to They're store. my mind was immediately... See more

Company replied

Rated 5 out of 5 stars

I recently bought a piece from Jöttnar and I’m really impressed overall. The quality is immediately noticeable — the materials feel premium and it’s clearly very well made. The fit is spot on, sit... See more

Company replied

Rated 5 out of 5 stars

I came across Jottnar whilst looking for a skiing shell and fleece combination. Very happy with the Grim outer and Floyen base layer. Jottnar were great to deal with - ordered a couple of sizes and... See more

Company replied

Rated 5 out of 5 stars

The original order was lost in transit by the courier. Not a problem for Jottnar, having run out of the item I ordered, they simply replaced it with this seasons updated gillet at no extra cost. No me... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Jöttnar designs and builds a complete range of high-performance technical outdoor clothing, including goose down insulation, waterproof, breathable hardshell jackets, base layers, mid-layers, and headwear. We are pioneers in the use of the very best performance-fabric technology including from Pertex, Polartec and Down-Tek. Our clothing is designed to protect you in outdoor and mountain sports environments, in all seasons and conditions, whether you're climbing, skiing, trekking or trail running.

About Us

Written by the company

Jöttnar designs and builds high-performance outdoor clothing.
The company was founded by two British Royal Marines commandos and lifelong mountaineers. Years spent working and training in demanding conditions shaped a clear view of what equipment needs to do - and where existing gear fell short. So we built our own.

Contact info

New '26 Spring/Summer Range Starts Here

NEW SEASON, NEW TERRAIN, NEW GEAR, NEW SITE. JUST THE BEGINNING.

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Overall

Overall, great experience. Solid products and service!

I bought the Fenrir coat and was impressed at the quality and aesthetic. (And warmth)

9 January 2021
Unprompted review
Show reviews in all languages. (152 reviews)

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