InsureandGo Australia Reviews 

1,427
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 971 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive and reasonable pricing, finding excellent value for their money across various policies. People also frequently praise the website for its user-friendly design and ease of navigation, making the process of obtaining quotes and cover straightforward and quick. Reviewers appreciate the efficient service, noting quick quote delivery and helpful staff interactions. Many consumers express overall satisfaction with their dealings, often returning for their travel insurance needs due to the comprehensive cover and reliable experience provided.

What people talk about most

Price

Customers consistently note positive experiences with price, finding policies to be very competitive and... See more

User experience

People report positive experiences with user experience, finding the process easy to complete, user-friendly,... See more

Service

Users describe positive interactions with service, highlighting the ease and efficiency of acquiring travel... See more

Website

Consumers find the website to be positive, highlighting its ease of use and navigation for obtaining quotes... See more

Value for money

Customers consistently express satisfaction with the value for money, often highlighting competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. #4 of 10 best companies in Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,427)

943 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward and intuitive product…

Straight forward and intuitive product selection.

25 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Nic,

Thank you for your 5-star feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Quotes have been very easy to obtain…

Quotes have been very easy to obtain and in the majority of times we have needed travel insurance a competitive price has been obtained from Insure and Go.
Over the years we have had two or three minor claims and they have been settled easily and quickly.
Based on our experience to date we are happy to recommend them.

24 March 2026
Rated 5 out of 5 stars

Humans there to help

I have used Insure and Go several times for covering my travel needs. They are always very competitive pricewise, but are also easy to deal with.Very straightforward quoting procedure, and quite responsive ( yes speaking to a human) when I made an error in my choice of country😂😂

21 March 2026
Rated 4 out of 5 stars
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi KW,

Thank you for your positive feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

First choice

InsureandGo has always been my first choice. It is easy and efficient to book, they keep it simple and very affordable. When I called up regarding a question, they had great customer service

23 March 2026
Rated 4 out of 5 stars

Simple enough to organise policy

Simple enough to organise policy; I guess it’s simple enough for an insurance company to take money. The test is what happens if something triggers a claim. Pretty pointless doing reviews until then (hopefully not required!).

20 March 2026

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