InsureandGo Australia Reviews 

1,439
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding policies affordable and comprehensive for their needs. Many people highlight the website as easy to navigate, well-laid out, and user-friendly, simplifying the process of obtaining insurance. Reviewers frequently report positive service experiences, noting helpful staff and efficient interactions. Consumers appreciate the straightforward online process, allowing quick acquisition of policies and easy comparison of various options. Many users express confidence in the coverage, often returning due to past positive experiences and comprehensive offerings.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and efficiency of completing... See more

Service

Users describe positive interactions with service, highlighting the ease of acquiring travel insurance and... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use and navigation, making... See more

Value for money

Customers had positive experiences with value for money, consistently praising the competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. #4 of 10 best companies in Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,439)

951 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi KW,

Thank you for your positive feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

First choice

InsureandGo has always been my first choice. It is easy and efficient to book, they keep it simple and very affordable. When I called up regarding a question, they had great customer service

23 March 2026
Rated 4 out of 5 stars

Simple enough to organise policy

Simple enough to organise policy; I guess it’s simple enough for an insurance company to take money. The test is what happens if something triggers a claim. Pretty pointless doing reviews until then (hopefully not required!).

20 March 2026
Rated 4 out of 5 stars

Easy to navigate online.

Easy to navigate online

13 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Neville,

Thank you for your positive feedback!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

I've been using them for years

I've been using them for years, buying travel insurance is relatively seemless

7 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Marcus,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Online Application

Easy to respond to questions. Transparent information

13 March 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Leslie,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Insure and Go are very affordable

Insure and Go are very affordable, but utmost was the ease of claiming when we sadly needed to use the ships doctor on a recent cruise. We claimed and in approximately a week our claim was settled and the funds had been credited to our bank. I have since purchased more insurance from Unsure and Go

16 February 2026
Rated 5 out of 5 stars

So far, so good

We heard of this policy through a friend. As seniors, we were looking for flexible, comprehensive and reasonably priced cover for our travel overseas. We found the sign up process straight forward with immediate results. As it is early days with InsureandGo we have had no cause to make a claim so no experience if that so far. Hopefully it will not be as arduous as most traditional insurance agencies.

11 March 2026

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