Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more
Finding the conditions of what was covered and measuring against other and bigger know brands was the deal breaker. Look and compare what’s offered and for what price. That’s why we chose InsureandGo.... See more
Company details
- #4 of 10 best companies in Travel Insurance Company
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from InsureandGo Australia
Hi June,
Thank you for your 5-star review! We're glad to hear you found our phone assistance helpful and the process quick and easy.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
It’s travel insurance…You don’t know…
It’s travel insurance…You don’t know how good it is until you have to use it. Hopefully I never have to find out
20 April 2026
Reply from InsureandGo Australia
Hi Dazza,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Price & User Friendly Website
19 April 2026
Reply from InsureandGo Australia
Hi Maxine,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Took a last minute trip and booked…
Took a last minute trip and booked insurance last minute.
Simple and easy.
Can't comment on the claims process as I didn't use it. they have a 3 days minimum which was a bit annoying as my trip was 48 hours worth
18 April 2026
Travel Insurance search stops here
After searching many different Travel Insurance sites, I found Insure&Go to give the best value for money. It was all so easy to get a quote and subsequent purchase. I feel very comfortable with my choice.
18 April 2026
Reply from InsureandGo Australia
Hi Jodi,
Thank you for your 5-star feedback! We're glad to hear you found the process easy from quote to purchase.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Kynan,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi William,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
I always get insure through…
I always get insure through InsureandGo. Fast, efficient, and easy to purchase.
17 April 2026
Reply from InsureandGo Australia
Hi Margaret,
Thank you for your 5-star review and continued support! We're pleased to hear you find the process fast and easy each time.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Clear and simple insurance policy.
Easy website to navigate; a number of options. Clear about coverage. Good price, and again options for excess. My second policy, different trip. Recommended by a friend whose claim was paid without question.
17 April 2026
Reply from InsureandGo Australia
Hi Kalypso,
Thank you for your 5-star review and your loyalty!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Maria,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The call insurance operator was very…
The call insurance operator was very nice and helpful in all aspects of obtaining travel insurance.
What made it difficult was that the system your company uses appears to shut down or reset too quickly therefore the operator had to at least 3 times re enter information already given. She was very professional about it but it was frustrating and it could lead to customers not continuing the call. I maintained and finished but it’s something that should be looked at seriously.
Cheers
Derek O’Donnell
17 April 2026
You were quick and your responses timely
16 April 2026
Reply from InsureandGo Australia
Hi Ray,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
So easy to deal with
I have had to amend my holiday plans twice and insure and Go have been so helpful. As easy as buying a new policy and within days i've had my original refund processed and in my account. So easy!
16 April 2026
Reply from InsureandGo Australia
Hi Anna,
Thank you for your 5-star feedback! We're pleased to hear our team could assist with your changes and that the process was smooth.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
travel insurance…
We have never had travel insurance before and the amount of providers was a bit overwhelming with a vast array of prices. Online form was fairly quick and easy to follow, and the cost was very reasonable
17 April 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your 5-star review! We're glad to hear the process was easy to follow and that you found the pricing suited your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Great customer service
Great customer service, competitive insurance premiums. Streamlined claiming process. Claim approved in just 2 days.
15 April 2026
Reply from InsureandGo Australia
Hi Chintan,
Thank you for your 5-star review! We're pleased to hear you had a positive claims experience with quick approval.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Good experience used multiple times
I’ve used Insure and Go for a number of trips, prices are good, had to claim once for a trip to the hospital, no issues, fast service and helped when needed. Highly recommended
15 April 2026
Reply from InsureandGo Australia
Hi Prince Paul,
Thank you for your 5-star feedback! We're glad to hear you've received a smooth claims and assistance experience when needed.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The site was very easy to use
The site was very easy to use and did not invade my privacy
15 April 2026
Reply from InsureandGo Australia
Hi Graham,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Was very easy to fill out on line & great value
Was very easy to fill out on line & prices where a lot cheaper than other Insurance companies .
8 April 2026
Reply from InsureandGo Australia
Hi Graeme,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Geoff,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to complete and reasonable price
15 April 2026
Reply from InsureandGo Australia
Hi Michele,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
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