Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more
Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more
Company details
- #4 of 10 best companies in Travel Insurance Company
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The website was easy to navigate!
18 May 2026
Reply from InsureandGo Australia
Hi Abbey,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy application to apply on line
Easy application to apply on line
Have used Insureandgo multiple times for Cruising so far so good Great service
17 May 2026
Reply from InsureandGo Australia
Hi David,
Thank you for your 5-star review! We're glad the quotation process was easy and that you've continued to choose us for your cruises.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The web site was easy to understand and…
The web site was easy to understand and order through. I believe a better time to ask me about my experience with insureandgo would be when (hopefully never)I have made a claim.
9 May 2026
Reply from InsureandGo Australia
Hi Stewart,
Thank you for your positive review! We're glad to hear you found the website easy to understand and use.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to navigate
Easy to navigate, good price, hopefully will not have to use, but if i do, will gave a review then
17 May 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to set up and relatively cheap.
20 April 2026
Reply from InsureandGo Australia
Hi Paul,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Being as free overseas as at home is a very good feeling
I like to feel as free and comfortable when I travel as when I'm home and riding my motorbike is one of those freedoms I enjoy. There are not that many motorbikers who travel the world and run into trouble, but in quite a few cases, when trouble has struck, motorbikers could not count on their insurance to help...
So I was sold to InsureandGo as soon as I read in your description that if I ride at home, I should be entitled to do so without a concern on my travels.
I hope that I will never need to ask for help, but knowing that if I do, you'll be there makes a massive difference.
Thank you.
Bertold
10 May 2026
Reply from InsureandGo Australia
Hi Bertold,
Thank you for your 5-star review and for sharing your experience! We're glad to hear our cover options support your travel style and provide added reassurance.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
I could not connect on line to make…
I could not connect on line to make payment. In the end it took over 7 days to connect and purchase a policy. Had to ring office direct.
5 May 2026
Reply from InsureandGo Australia
Hi Justin,
Thank you for sharing your experience with us!
We’re sorry to hear you had trouble connecting online. We understand how frustrating that must have been, especially when it delayed your purchase.
We’re glad our team could assist you over the phone and help get your policy sorted. Your feedback is valuable, and we’ll pass it on to help improve our online experience.
If you’re open to it, feel free to email us at complaints@insureandgo.com.au with a few more details, and our team will be in touch.
Alternatively, I’d be happy to arrange a call back at a time that suits you.
Safe travels,
Rachael
easy to answer questions
9 May 2026
Reply from InsureandGo Australia
Hi Anna,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Fast and efficient!
My son needed emergency surgery in Europe. The team at ensure and go responded quickly and made the process easy. Was easy to get in contact with them and their communication efficient.
29 April 2026
Unprompted review
Reply from InsureandGo Australia
Hi Paola,
Thank you for your 5-star review and for sharing your experience. We’re pleased to hear our team was able to support you and your son during what must have been a stressful time, and that the process was handled quickly with clear communication.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Very easy to get a quote and activate…
Very easy to get a quote and activate the policy. Better value for money that competitors
9 May 2026
Reply from InsureandGo Australia
Hi David,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to apply and no issues however we…
Easy to apply and no issues however we have never made a claim thanks Insure And Go
28 April 2026
Reply from InsureandGo Australia
Hi Scott,
Thank you for your positive review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Devyaniben,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Still doing my trip price was good…still travelling
Still doing my trip price was good hopefully won.t need to use it.
7 May 2026
Reply from InsureandGo Australia
Hi Jann,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Price inclusions
5 May 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
$750 paid for a $20k ring
$750 paid for a $20k ring. Read the fine print really carefully. Credit card insurance was way better.
2 March 2026
Unprompted review
Reply from InsureandGo Australia
Hi Jane,
I'm sorry to hear about your experience. I've sent a request for some additional information. Could you please respond to it so I can confirm your details and look into this further?
Kind regards,
Rachael
Greater coverage
Was the only insurer I could find to cover a pre existing illness and was reasonably priced.
29 April 2026
Reply from InsureandGo Australia
Hi Nicole,
Thank you for your 5-star feedback! We're pleased to hear you were able to find suitable cover for your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Customer Service was great
Customer Service was great. The price quoted were very reasonable in this present day exobent cut throat market of different insurances.
Thank you so much for specially looking after the Senior Citizens.
1 May 2026
Reply from InsureandGo Australia
Hi Joseph,
Thank you for your 5-star review! We're glad to hear you found our customer service helpful and our pricing suited to your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Ana,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to use and great value for money
20 April 2026
Reply from InsureandGo Australia
Hi Mary,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Helpful service
I’ve used InsureandGo a number of times for domestic travel. This time I wanted get quotes from other companies as well but I found InsureandGo the only one that enabled me to email myself the online quote for later. I had an issue adding a particular pre-existing condition with InsureandGo, but received such excellent service from the person over the phone, I was able to complete quote with everything correct in no time. The person also made sure I had received certificate of insurance via email while still we were still on the phone. Can honestly only give 4stars at this point as not been through a claims process, but their helpful service has inspired confidence that I made a good choice.
25 April 2026
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