Insurance-Desk Services Reviews 

187
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I've used this company so many times. They are absolutely amazing. Punctual, professional and knowledgeable. I'm always amazed at the deals the can get me. Better than any other form of securing insur... See more

Rated 5 out of 5 stars

Tarri was great at explaining everything I wanted to know very informative and I got my quote quite quick and efficiently

Rated 5 out of 5 stars

I hate sorting insurances out with a passion but Jade Wilson from Insurance-Desk has made it very quick and easy to find appropriate cover form me. She listened to my needs and offered a variety of... See more

Rated 5 out of 5 stars

Georgia from Insurance desk has got to be the most patient worker EVER. I kept going back and forth with questions on the phone and email and she honestly answered every question with such patience an... See more

Company details

  1. Commercial Insurance Company

Information provided by various external sources

Insurance-Desk Services is a progressive, friendly independent brokerage which has been working with clients for over 11 years and consistently provides competitive quotes year on year on landlords, tenants, portfolio and commercial insurance policies as well as many others. If you are looking for specialist insurance give us a call today, we love a challenge. We have an established client base and are proud to retain renewal business from 94% of our clients. We offer free advice and have access to the Lloyds’ markets and aim to achieve the most competitive prices with the best cover available. If you require same day cover – don’t panic as we can organise this or if you need to claim we offer a claims management service to make the process as stress free as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt service - Thanks Kerri!

I had a very swift experience with Kerri Johnson. I had a policy renewal with another broker within around 3-4 days of me contacting the insurance desk.
Within 2 days I'd received a quote at £250 less than my renewal price, for a niche business sector - Property Sourcing. All the boxes were ticked for my business needs and I'll be sure to come back next year at renewal!

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Awful

No support. No communication.

13 February 2025
Unprompted review
Insurance-Desk Services logo

Reply from Insurance-Desk Services

Daninator - seems a strange name and from your logo and lack of information this seems to be spam. If you do exist please call and ask for Kerri and we can help - but sadly with so little information and the logo it does seem this is spam

Rated 5 out of 5 stars

Specialist let-property insurance, efficient & excellent service

I had previously arranged for a quote from Insurance-Desk for a let property over a year ago and then put it on hold. Planning permission for a change in use was finally granted and the tenant was able to proceed with their business at the property. Georgia Martin at Insurance-Desk was able to sort the specialist insurance needed in less than a day - excellent all-round service.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I have used Insurance Desk Services for about 8 years now and would highly recomend them in every way. They are the most amazingly customer focused and responsive company. As a case in point, today I requested some information on a policy that I have at about 6.30pm. I assumed that I would have to wait until tomorrow to get a response. I had a very swift follow up to my enquiry by Georgia Martin who then went above and beyond to satisfy my request, which she sent by 8pm. What a wonderful service, many thanks.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

We have just renewed our policy with…

We have just renewed our policy with Georgina and she made the process simple and quick - we didn't have to chase for a renewal as she sent it in good time and at a fair price and also dealt with our queries quickly! Top marks :-)

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Haider at Insurance Desk was great

Haider at Insurance Desk was very fast and effective, and really came through when we needed to sort things out quickly. I have also worked with others there in the past (like Josh) who have been fantastic also. Excellent service.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Great support, much appreciated

Have just renewed my holiday let insurance via Insurance Desk Services - as usual they were extremely helpful and proactive in helping me make sure I had the right cover at a competitive price.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

I'm very happy with the efficient service provided by Insurance-Desk Services, namely Georgia Martin, following my request for professional indemnity and public liability insurance quotes for my property business. She quickly responded on my query and kept me updated on the progress of my request.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, my insurance needs were handled by Georgia, and she was efficient and quick and got me a quote really fast at a great price. I would highly recommend this firm for all your insurance needs!!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Five stars to Georgia

Needed the insurance in place before the completion, Georgia resolved everything in couple of hours!! Really appreciate friendly & highly professional service.

27 May 2024
Unprompted review

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