Insurance-Desk Services Reviews 

187
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've used this company so many times. They are absolutely amazing. Punctual, professional and knowledgeable. I'm always amazed at the deals the can get me. Better than any other form of securing insur... See more

Rated 5 out of 5 stars

Tarri was great at explaining everything I wanted to know very informative and I got my quote quite quick and efficiently

Rated 5 out of 5 stars

I hate sorting insurances out with a passion but Jade Wilson from Insurance-Desk has made it very quick and easy to find appropriate cover form me. She listened to my needs and offered a variety of... See more

Rated 5 out of 5 stars

Georgia from Insurance desk has got to be the most patient worker EVER. I kept going back and forth with questions on the phone and email and she honestly answered every question with such patience an... See more

Company details

  1. Commercial Insurance Company

Information provided by various external sources

Insurance-Desk Services is a progressive, friendly independent brokerage which has been working with clients for over 11 years and consistently provides competitive quotes year on year on landlords, tenants, portfolio and commercial insurance policies as well as many others. If you are looking for specialist insurance give us a call today, we love a challenge. We have an established client base and are proud to retain renewal business from 94% of our clients. We offer free advice and have access to the Lloyds’ markets and aim to achieve the most competitive prices with the best cover available. If you require same day cover – don’t panic as we can organise this or if you need to claim we offer a claims management service to make the process as stress free as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company I've used many times

I've used this company so many times. They are absolutely amazing. Punctual, professional and knowledgeable. I'm always amazed at the deals the can get me. Better than any other form of securing insurance. Thank you to Joe and the rest of the team.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Tarri was great at explaining everything I wanted to know very informative and I got my quote quite quick and efficiently

8 July 2026
Unprompted review
Rated 5 out of 5 stars

fantastic service!

They are there for you, even if things get complicated. I live abroad, so it´s a bit tricky to find the right insurance - they found me one for a very good price. Reliable and motivated to help!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

This is the second policy with the…

This is the second policy with the insurance desk; I highly recommend them for their service, as they are easy to reach and get accurate information and very competitive prices.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Always Excellent

Always Excellent

I've been using Insurance Desk for a number of years now for all my insurance needs. I continue to find them flexible, supportive, engaging and responsive and their policies are always fair and reasonably priced. Would highly recommend

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional, bespoke and lowest renewal premium

Joe was efficient, clear and courteous. He understood the subtleties of the insurance cover needed and provided a lower renewal premium. I have used Insurance Desk for over 6 yrs and always happy to recomend them. Far better bespoke service than the large companies.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service for a complex insurance setup

My insurance requirements were quite complicated, and I was looking for bespoke cover that not every broker or insurer would be able to provide. Insurance-Desk, and in particular the wonderful Terri Du Preez, responded to my enquiry swiftly, answered all my questions, and offered the best solution and cover available.

Thank you, Terri, for your patience, diligence and care throughout the process. I would highly recommend Insurance-Desk to anyone looking for reliable and professional service, and you will certainly be my first point of contact for any insurance needs in the future.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I hate sorting insurances out with a passion but Jade Wilson from Insurance-Desk has made it very quick and easy to find appropriate cover form me. She listened to my needs and offered a variety of options, some of which I didn't even know existed. She communicated clearly, understood the project I needed to insure, and expeditiously came back with very competitive quotes. I would highly recommend Jade and the company if you are looking for the best deals out there, stress free!
Thank you,
Karolina

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with Insurance Desk and a big shout out to Haider who has helped me with my property portfolio. He was very prompt in getting back to me and put forward a very competitive and comprehensive cover which is what we were looking for - hassle free & quick! Thanks again :)

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Jade. An absolute pleasure to deal with.

The staff here are always so pleasant and helpful to deal with however today I spoke to Jade and it was an absolute pleasure speaking to her. She is happy, helpful and knowledgeable and anything she wasn't sure of (which wasn't much) she found out and explained to me.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with Haider

I dealt with Haider, very helpful/professional, the whole process was straight forward and easy. And the best bit, the price was more than 50% less than my renewal !!. Look forward to using these guys again.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

I have just renewed my policies with Kerri Johnson. She sent the renewal paperwork through a few weeks in advance to give me plenty of time to review everything. She advised me on rent protection and found a good policy for that. All in all, an excellent service!

3 March 2025
Unprompted review

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