I'm leaving this 5 star review for Mariusz at the Newark on trent branch. Mariusz went above and beyond to rectify an issue with our brakes. We were almost 100 miles from home, and would have had maj... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I... See more
Company replied
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
The Peterborough branch have been very helpful today, I mistakenly booked the wrong week, after a phone call to them they offered to squeeze me in that afternoon knowing I needed a oil change service... See more
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Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
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Very polite and attentive service
Very polite and attentive service
also completed an excellent job
I would highly recommend
22 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks for the positive feedback, Bernie! We're glad to hear you had a great experience at IN'n'OUT Autocentres.
Reply from IN'n'OUT Autocentres
We're thrilled to hear you had an excellent experience at IN'n'OUT Autocentres. Thank you for sharing your positive feedback!
Hoddesdon Branch Hertfordshire
Hoddesdon Branch Hertfordshire . Chris on Reception, great customer service and always willing to help . Work carried out in a timely manner .
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback. We're glad to hear about the great customer service and timely work at our Hoddesdon centre.
I booked an MOT online
I booked an MOT online, went in on the day, no problems, the staff were so warm, friendly and polite. I felt reassured my Porsche was in good hands. Would definitely recommend this garage if you are unsure of where to take your car. Very pleased, thank you to the staff.
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review! We are delighted to hear about your positive experience with our staff at IN'n'OUT Autocentres. We appreciate your recommendation and look forward to serving you again in the future.
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback. We're glad you were happy with the service and communication at IN'n'OUT Autocentres.
Fast, professional service
Fast and very efficient service from booking to return of Car.
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your great review.
We're delighted to hear that you found our service fast and efficient from the booking process right through to collecting your car. We really appreciate your feedback and look forward to welcoming you back in the future.
Worst experience never will come back
Worst experience never will come back
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to share your experience with us and for your continued support, we look forward to seeing you again soon!
Excellent service every time
Excellent service every time. Booking is easy. Staff are always friendly and helpful
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear about your excellent service experiences with us. Thank you for your positive feedback and continued support!
Very efficient service
Very efficient service, booked in at short notice as I forgot my vehicle MOT.
Premises were clean, tidy and air conditioned!
Highly recomend.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive experience is greatly appreciated. Thank you for taking the time to share your feedback.
Great customer service friendly and…
Great customer service friendly and helpful
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're glad to hear you had a great experience with our customer service. Thank you for taking the time to share your feedback!
Excellent
Excellent - really good to get my car service booked in at short notice at Kettering Rd, Northampton. I have always been very happy with the service at this branch and have no hesitation in recommending them.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your positive feedback! We're glad to hear you had an excellent experience at our Northampton - Kettering Rd centre and look forward to seeing you again soon.
Always great service
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service at Bristol as always.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful review and for your continued support.
We're delighted to hear that our Bristol team was able to help with both your booked MOT and your unexpected repair, getting both vehicles sorted within the hour.
Your kind words about our friendly and efficient service mean a great deal to the team. Thank you for choosing us, and we look forward to welcoming you back whenever you need us.
Great friendly staff
5 stars for the lads in lincoln in n out.
Great friendly staff car was fixed quick.
will be back again hopefully not too soon tho lol.
Enjoy ur beers lads top work.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for the brilliant review and the 5 stars!
We're delighted to hear that our Lincoln team provided friendly service and got your car fixed quickly. We'll be sure to pass on your kind words to the team, they'll really appreciate them!
Thanks for the recommendation! We hope you won't need us again too soon either, but whenever you do, we'll be here to help. Thanks again for your support!
Value
Had never used this company before was recommended them. Very pleased with price service provided by them and would recommend them to anyone
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful review.
We're delighted that you chose us for the first time and that we lived up to the recommendation. It's great to hear that you were pleased with both the value and the service you received.
Thank you for recommending us to others, it really means a lot. We look forward to welcoming you back the next time you need us.
Very knowledgeable & helpful
Very knowledgeable & helpful. Booking process & full service with MOT excellent
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your fantastic review.
We're delighted to hear that you found our team knowledgeable and helpful, and that you had an excellent experience with both the booking process and your full service and MOT.
Your kind feedback is greatly appreciated, and we look forward to welcoming you back for your next visit.
Knowledgeable staff when describing…
Knowledgeable staff when describing problems with my car. Helpful response and explained the proposed remedy.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave us a review.
We're pleased to hear that our team was able to clearly explain the issues with your car and the recommended repairs. We believe that keeping our customers informed helps them make confident decisions, so it's great to know you found our staff knowledgeable and helpful.
We appreciate your feedback and look forward to welcoming you back whenever you need us.
Rapid service
Rapid service, friendly team. 100% would use again (Nottingham branch)
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your positive feedback! We're thrilled to hear about your rapid service experience at our Nottingham centre and look forward to seeing you again!
Yet again the boys at In&out…
Yet again the boys at In&out Basingstoke out done themselves very good helpfull Ian the assistant manager is very good at what he does and a great laugh this is the second time I’ve taken my car there and the job gets done in the time that say if not before will be always be using them from now on
Give them ago you will not be disappointed
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your fantastic review and for choosing our Basingstoke branch again.
We're delighted to hear that you've had another great experience with the team and that Ian made such a positive impression. We'll be sure to pass on your kind words to him and the rest of the team, they'll really appreciate the recognition.
Thank you for your recommendation and continued support. We look forward to welcoming you back whenever you need us.
Fantastic service at Stevenage
I’m writing this review about the fantastic service I received in your Stevenage branch this morning. My 9v cigarette lighter was not working, so unable to charge phones, I asked if they could diagnose electrical issues, the answer was “ not really but yes, if it’s a fuse issue” the team took my keys - a very short time later returned the keys informing me it’s now all fixed, showed me the blown fuse and didn’t charge me for sorting it out. Absolutely amazing customer service. I’m already a customer so can’t offer to let them do my future work as they already do, but can recommend the team to everyone else.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for sharing your positive experience at our Stevenage branch. We are pleased to hear that our team provided fantastic service to you.
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