Tom at Infotone ALWAYS goes above and beyond, he's very efficient and always makes sure everything is okay. If we've run out of cartridges, he'll sorts delivery out to our offices the same day. He... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very friendly and helpful staff. Adam always keeps in touch on our timelines; he has helped not only with the ink we need for current printers but also advised on a new printer several times in the pa... See more
Company replied
Infotone's prices are quite reasonable for both branded and non-branded ink cartridges. Any of my orders have been sent out pretty much immediately and the most I have ever had to wait is 3 days, but... See more
Company replied
Excellent service as normal. Our order arrived in good time and I got my year planner (So Issac can enjoy Christmas without the prospect of me moaning in the new year lol). Michael Owen in accounts wa... See more
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Company details
- Toner Cartridge Supplier
- Office Supplies Store
- Office Equipment Supplier
- Office Supply Store
- Office Supply Wholesaler
Written by the company
Our Managing Director, Jamie Hughes, founded Infotone back in 1995 from his spare bedroom — and since then, we’ve come a long way. We couldn’t have done it without you, our loyal customers, who have supported our journey every step of the way. Today, Infotone operates from five sites across the UK and Ireland — in Selby, two locations in Scarborough, Livingston, and Dublin. To keep up with growing customer demand, we’ve recently invested in a brand-new 25,000 sq ft production facility and distribution centre. At our factory in Scarborough alone, we recycle and manufacture over 20,000 printer cartridges every month. Infotone printer cartridges can save you up to 60% compared to prices charged by original printer manufacturers — without compromising on quality. We’re proud to hold ISO 9001 quality certification, and every cartridge we produce comes with a 100% lifetime guarantee. Thanks to our commitment to quality, value, and sustainability, our products have earned a reputation for being both reliable and affordable. And we look forward to continuing to grow with you.
Contact info
Unit 9, Plaxton Park, Cayton Low Road, Eastfield, YO11 3BY, Scarborough, United Kingdom
- 0800 026 8031
- sales@infotone.co.uk
- infotone.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Courteous staff, good pricing and money off if you recycle your old toner with them.
20 February 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate your feedback! Great to hear you’ve been happy with the service and pricing, and that our recycling scheme has been useful too. Thanks again for your support.
Rich Kennedy
Sales Director
Top team
Straightforward process, easy conversation when ordering. Very chatty and friendly staff.
No price increase from last order.
Goods arrived when expected.
12 May 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate the feedback! Glad to hear everything was straightforward and easy from ordering through to delivery. Great to know the team made the experience a pleasant one too. Thanks again for your support.
Rich Kennedy
Sales Director
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate the feedback! Glad to hear you were happy with the service.
Rich Kennedy
Sales Director
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate your continued support! Glad we’ve been able to keep delivering a good service for you.
Rich Kennedy
Sales Director
Reply from Infotone Imaging Supplies Ltd
Thank you — always great to hear! We really appreciate your continued support and are pleased we’ve been able to deliver consistently for you.
Rich Kennedy
Sales Director
Infotone
Infotone, has been one of our suppliers for a number of years, Helen our contact helped us through the up grade of a new printer totally recommend the after sales services.
22 May 2025
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you for your continued support over the years — we really appreciate it! Great to hear Helen was able to help make the printer upgrade process smooth for you. It’s especially nice to know our after-sales support has made a positive difference. Thanks again for the recommendation.
Rich Kennedy
Sales Director
excellent service and great value for…
excellent service and great value for your money ,staff are excellent nothing is a bother to them ..
13 May 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — we really appreciate your kind words! It’s great to hear you’re happy with the service and value, and that the team have been so helpful. Thanks again for your support.
Rich Kennedy
Sales Director
Great Customer Service
Tracey at Infotone is always very helpful and lets me know when offers are on etc. Definitely recommend them.
7 May 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate the recommendation! Great to hear Tracy’s been so helpful and keeping you updated with the latest offers. Thanks again for your support.
Rich Kennedy
Sales Director
Excellent Service and products
11 May 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate your feedback! Great to hear you’re happy with both the service and the products. Thanks again for your support.
Rich Kennedy
Sales Director
Great Service and Products
Absolutley love shopping with infotone!! Sharon is literally the best!! Always checks in and makes ordering so easy. Absolute dream to deal with. Products are always perfect and any issues are dealt with with no problem. Hard to beat for products and customer service
11 May 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you so much — what a lovely review! We’re delighted to hear Sharon has made things so easy for you and continues to provide such great service. It’s fantastic to know you’re happy with both the products and the support you receive from the team. Reviews like this really do mean a lot — thank you again for your continued support!
Rich Kennedy
Sales Director
Great company to work with.
8 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate that! We’re glad you’ve enjoyed working with us and look forward to continuing to support you.
Rich Kennedy
Sales Director
Quote Four Insurance Brokers
We, Quote Four Insurance Brokers, have been doing business with Infotone for many years. We have quite a high demand for printing supplies within our business. Infotone have always been pro-active, helpful with good advice or sorting great deals with us when they were available. I don't think we would move anywhere else for our printer and ink supplies.
1 May 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — we really appreciate your continued support over the years! It’s great to work with a business like yours, and we’re pleased we’ve been able to keep up with your demand and support you along the way. That kind of loyalty means a lot to us — thank you again.
Rich Kennedy
Sales Director
Infotone are brilliant
Everyone so helpful and polite, 100% to Helen in helping me to place an order after the company I worked for went into insolvency (I always got supplies via them) so now I can go direct to Infotone, thank you
30 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — that really means a lot! We’re so pleased Helen was able to help you get everything sorted during what must have been a difficult transition. Glad we could make things straightforward for you, and we really appreciate your support.
Rich Kennedy
Sales Director
Excellent service
Excellent service, fast delivery, great products. Thank you!
27 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate that! Great to hear everything’s been running smoothly from service through to delivery. Thanks again for your support.
Rich Kennedy
Sales Director
Excellent service
Excellent service. We needed a part for our printer and Infotone had it delivered the very next day.
21 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate your feedback! Glad we could get the part to you quickly and keep things up and running. Thanks again for your support.
Rich Kennedy
Sales Director
Excellent
Excellent. They make it so easy to replenish print supplies with none of the pain, and at a great cost. thank you.
16 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you — really appreciate that! Glad we’re making it easy to keep everything topped up without the usual hassle, and that the pricing works for you too. Thanks again for your support.
Rich Kennedy
Sales Director
Excellent value for money...
Excellent value for money and prompt delivery always.
20 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you for the great feedback! We’re really pleased to hear you consistently find us good value for money and that deliveries are always prompt. We appreciate your support!
Rich Kennedy
Sales Director
Reply from Infotone Imaging Supplies Ltd
Thank you for the great feedback! We’re really pleased to hear you’ve had a positive experience and that our team made things smooth and easy for you. We truly appreciate your support!
Rich Kennedy
Sales Director
Excellent service and delivery
Excellent service and delivery is quick. Paul is great on the phone, very helpful and I wish more businesses operated to this level.
15 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you for the fantastic feedback! We’re delighted to hear you’ve received excellent service and quick delivery. We’ll be sure to pass your kind words on to Paul — he’ll really appreciate it. It means a lot to know you value the way we operate, and we really appreciate your support!
Rich Kennedy
Sales Director
Great services and products
Great services and products I’ve used several times now with no issues
14 April 2026
Unprompted review
Reply from Infotone Imaging Supplies Ltd
Thank you for the great feedback! We’re delighted to hear you’ve used our services several times with no issues. We really appreciate your continued support!
Rich Kennedy
Sales Director
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