Infinite Auto Protection Reviews 185

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Like everyone else almost impossible to file a claim or get them on the phone. When I call they are rude and make it seem its my fault. The option for repair shops to report an issue is hangs up on th... See more

Rated 1 out of 5 stars

Absolutely disappointing👎👎. Had two shops quote me an average of $1400 for repair and infinite auto protection will cover $273. They state the contract fine print says “aftermarket parts” so they wi... See more

Rated 1 out of 5 stars

Same as all the rest of the reviews. None of the reviews here are exaggerated based on my personal experiences. I’ve had 2 claims so far and had to pay them both myself to get my F-150 back on the ro... See more

Rated 1 out of 5 stars

This place is a total scam, they had no problem taking my down payment immediately and taking monthly payments on time, but God forbid you want to transfer your policy or talk to someone with any sens... See more

Company details

  1. Car Service
  2. Car Accessories Store

Information provided by various external sources

Infinite Auto Protection provides vehicle service contracts for used cars. When faced with a covered breakdown, Infinite Auto Protection guarantees 100% payment of all covered repairs less any deductible to any dealership or the licensed repair facility of your choice.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

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Rated 1 out of 5 stars

Never got my protection

I bought my protection program a month ago. I paid my Bill in full. I never received my card, my welcome packet or anything. You have my money, I have nothing.

1 November 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

We sent the confirmation via email with all the details and your contract. Please contact us at (888) 734 7392 if you still have not received your information.

Rated 5 out of 5 stars

Amazing Since Day 1

Amazing service and attentiveness to me as a customer over the years. This company has made my life 10x easier with this vehicle insurance. I’ve been able to turn unfortunate situations around and make the most of them. Luckily, Infinite Auto Protection has followed through on their claims they made to me from day 1. The service remains a cut above the rest. I hope I can continue to be a customer of theirs for many more years to come!

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service when asking…

Great customer service when asking questions about their service plans and what each plan covers and what they don't cover, they also worked with me on a payment plan when buying my plan, Thank You

17 October 2018
Unprompted review
Rated 5 out of 5 stars

Would never switch!

I would never switch insurance providers. At this stage in the game, Infinite Auto Protection has proven to be infinitely reliable and efficient beyond my expectations.

16 October 2018
Unprompted review
Rated 5 out of 5 stars

Infinite Auto Protection is amazing!

Infinite Auto Protection is amazing!! Can’t recommend this company enough for vehicle service insurance. Not only is their insurance service reliable, but I can guarantee if you call into the customer service department with any problem whatsoever, they will address it professionally. Top notch service in every possible avenue!

16 October 2018
Unprompted review
Rated 5 out of 5 stars

LOOK NO FURTHER

My sales person was great his name was Charles Hughes, he helped me with all my needs. You can't ask for better service, I recommend anyone who is looking for Auto Protection do your self a Great Service and call INFINITE before or after you check other companies ...............

11 October 2018
Unprompted review
Rated 4 out of 5 stars

Infinite Auto Protection was the best…

Infinite Auto Protection was the best plan that I reviewed. The agent explained all of the details about the plan and answered all of my questions. He was not just interested in making the sale as almost all of the agents with other companies were. Infinite also had the best price for the plan I selected. I hope that if I need to use their service in the future for a repair, that I have as good of service as I have had so far.
Thanks,
John H. Willis

25 September 2018
Unprompted review
Rated 4 out of 5 stars

I had my policy for less than 30 days…

I had my policy for less than 30 days but so far so good. The Best part about this company i like so far is that the price is reasonable way better policy compared to the dealership warranty.

19 September 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful in getting me car warranty…

Very helpful in getting me car warranty protection that fit my Budget. He was Professional and polite .

18 September 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experience. We look forward to working with you.

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up - no wait or hold time when calling in. Great customer service.

16 September 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Glad to hear it. We will keep working to make sure our customer service stays this way

Rated 5 out of 5 stars

Up front pricing and affordable plans.

Up front pricing and affordable plans. Sales person (Charles) was very professional, polite and knowledgeable. Different plans for different needs and budgets.

14 September 2018
Unprompted review
Infinite Auto Protection logo

Reply from Infinite Auto Protection

Thank you for talking about your experience. We will continue to work to make sure everyone has the same experience.

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